Hired them for a fairly large job in 2019, refinished kitchen and den area existing hardwood floor,…read moreand installed new hardwood on the rest 1st floor and entire 2nd floor, plus stairs. The boss did the quoting, visit and evaluation in the beginning, then left one guy finishing the job without showing up until payment time. Problems and response from the boss: 1) There was a large stain mark left in the dinner room because a fridge was not moved out. But the mark would stay was not communicated before hand. Being a homeowner, how would you know? The guy did the job on site say "it won't be a problem." Response: When showing him this issue at the final inspection, the boss said he could not fix it without refinish the entire room, of course I have to pay again, which I agreed later on. But he just stopped responding my calls and texts. 2) the areas bridging from room to another room were not even, both from hardwood to hardwood, and hardwood to tiles. Response: those could not be fixed because the pieces of wood bridging different areas were clued down. Later on I learned that, it could be done, but just was going to labor intense. But why they didn't make those piece even to begin with? 3) stain splashes on walls and base board Response: the boss said, in the quotation, I already told you we are not responsible for those issues. Conclusion: I've not listed all issues, but just the major ones. I will NOT recommend such an irresponsible company, especially for them not responding to fix the issue even I agreed to pay more.

I contracted Brian and his team for duplex floor installation, steps banister and landing…read moreinstall. (and old rug removal). I coludo not be more satisfied. Great work ethic, professionalism, timeliness ( job completed in 4 days) and reasonable pricing. No contractor horrors to report. I would call on ART Flooring again. Aida

Waldron was the most hands off General Contractor with whom I have ever done business…read more Fortunately, my husband was retired from the building trades and could act as the project manager while tradesmen from a variety of subcontracted firms requested direction. Interestingly, the firm subcontracted 2 different carpentry firms. one to build an overhang on our front door and the other, Jenson Carpentry, to build a new pool house. Jenson as a subcontractor was outstanding The pool house was completed before the overhang on our front door. Waldron insisted on us ordering our custom front door from a particular manufacturer in order to get his "Warranty". The door cost twice the price we planned to spend and was not delivered until nearly a year after we wrote a check in full to Waldron. Months elapsed before we, as the customer, heard from the manufacturer for clarifications. There were many issues and many emails between us as the customer with the manufacturer, not with Waldron. When we received the door, it did not meet our requirements provided in writing to Waldron. Waldron told us it was not his problem.

We wouldn't recommend then at all. Our designer was excellent but Joe Waldron, the owner, is…read moreinpersonable, out for himself and really doesn't care about the client. He doesn't take care of issues but passes them to his employees. We paid a lot for for our kitchen and there are things that are not right. Joe makes the client feel that everything is the client's fault, doesn't follow through to check on things and again, would NEVER recommend. In our contract it also states that they clean up after and our basement where they had to do work for our kitchen has never been clean. The whole orocess has been a complete disappointment and it is stressed, do not use them. Almost a year and iur kitchen has not neen completed.

Wow! This is the most professional company I have ever dealt with when purchasing carpet, the sales…read moreguy explained the differences in the quality of carpet so I could understand why some carpets last and others are just throw away! Then to top it off, the installation team was top notch, Mike and his guys went to work Wood Flooring repairs, and Carpet installation. We were so impressed we bought the guys lunch and boy they scarfed them pizzas right down... I am so impressed and I am sure you will be too! We installed 40 oz. Nylon Carpet... its fabulous...tight weave and soft to walk on, exactly what I wanted.

I reached out to Ambrose as a second choice but after speaking to Jim he very quickly became my…read morefirst! Jim was very quick to respond and was extremely professional during the estimate. They were not the least expensive option but they were the best option. Well worth the very reasonable cost! Extra kudos for coming out and doing the work in the middle of a snowstorm. These guys are champs. The work was done quickly and looks amazing. I will definitely use them again and recommend them to anyone who needs flooring done.

We highly recommend Tithof Tile! From the moment we walked…read morein we could tell they are a team that is committed to exceptional service. The owner John was super helpful and a pleasure to work with. This showroom has an extensive selection of beautiful stone and high-end materials. Abby, was also a big help giving us personalized guidance and was very patient when we needed her help with our project!

I had a tricky project using a flea market find dry sink that I wanted to rework to use as a…read morevanity. From granite selection, design and fabrication to installation the customer care and service was absolutely steller. John, MaryBeth, Tracey, Tiffany and Alex were definately all in sync and worked together seamlessly. I would highly recommend choosing them for your next remodeling project.

After working with this contractor multiple times and referring customers to them, I hired the…read morecompany for a bathroom remodel based on another contractor's quote, which they agreed to match. Due to a family emergency, the project needed to begin with urgency. Over the course of more than a month, there was constant back-and-forth communication, and the shower floor pitch was installed incorrectly twice. I also clearly communicated that my flooring contractor would address the trim. Despite this, I received a text message stating they intended to stop work mid-project, leaving me with a broken and unfinished shower floor. This situation has been extremely frustrating, as I am now forced to find and coordinate a new contractor to fix and complete the work. Please use caution when considering this company. In hindsight, I regret not going with my original contractor.

Vonte and his team were incredible! They helped hang wallpaper, mounted all my TVs, and brought my…read moreinterior designer's digital vision to life with a flawless gallery wall. Everything was done with care, precision, and great energy. Super professional but also easy to work with , they made the whole process smooth and stress-free. Highly recommend if you want things done right the first time!

Antioch flooring does all sorts of flooring installations…read more They've been in the business for 30 plus years and it's family-owned that's what I like about it They're honest reliable dependable on time and reasonably priced The owner comes out to measure your rooms himself Then you go in and choose your flooring It's delivered within two to three weeks in a very timely fashion They're very detailed oriented and make sure you are happy with your purchase The customer service I received was phenomenal They were very supportive during the whole procedure A very good experience all in all I had a hardwood floor installed in my home quicker than I anticipated Very high quality flooring I like that this is a family-owned business I highly recommend antioch flooring

I can't say enough about what a great experience it was dealing with Antioch Flooring from them…read morecoming out to give us an estimate to the installation! I would highly recommend them! They definitely went the extra mile to help us! Very happy! Kathie & Bob Janda

When my husband's job relocated us to the Chicago area from California, we were under a tight…read moretimeframe to find and buy a new home. Quite by accident we found the community of Hawthorn Place by Icon Building Group located in Hawthorn Woods. Right from the start, we were impressed with the quality of the homes built by Icon. We looked at three different homes that were available at that time and fell in love with the first one that we originally walked through. We met Charlie Murphy, the owner of Icon that first day. Lucky for us, his office just happened to be located in the model home in our new neighborhood. We did our research on Icon, and discovered they have at least 10 new home communities throughout the Chicagoland area and also specialize in new custom homes and remodeling. Their homes are hands down gorgeous - whether new builds or remodels. From start to finish, Charlie was super to work with. What really made our experience great was his availability. He would answer all of our calls, texts, or e-mails no matter what time of the day. The whole process felt very personal. While our new home was near perfect to what we were looking for, there were a few things on our wish list that we wanted. Right from the start, Charlie put us in touch with his Design Center manager, Angela, who started the process while we were still back in California preparing for our move. Our project included adding a basement bar/kitchen with an island, a feature wall w/floating shelves (Charlie's idea) and a built-in electric fireplace in the great room, crown molding throughout the downstairs, and extra cabinets in the laundry room. What we liked most about working with Angela is that she helped us make decisions that kept the rooms in harmony overall - especially the finished basement. Sometimes it was hard to visual the finished look, and she helped us by showing us pictures and different samples as we decided on tile, cabinets, backsplash etc. She was also very patient when we had a few changes along the way. Rachel, our lead project manager, was invaluable during the entire project. She was always courteous, on time, helpful and above all resourceful. Rachel did an excellent job of communicating exactly what was going on the entire time. She stayed in constant communication with all of the contractors, and addressed any issues that came up regarding scheduling, materials, etc. What we liked the most was that she would stop by nearly every day that work was being done, to make sure everything was on track and give us updates. We know we weren't her only project, but we sure felt like it. As with any projects, a few hiccups came up along the way, but anytime this happened the Icon team was quick to respond and resolve the issue. We would like to especially thank Joe, Icon's VP of Purchasing & Design who came to the rescue several times when we needed to make some last-minute changes on a few design choices and clear up some miscommunication. He was very fair and reasonable with his solutions, and we were happy with the outcome. Lastly, we want to give a shout out to Sandy, our Service/Warranty manager. While all of the exciting upgrades were happening, she was available to resolve any issues we identified during the original walkthrough. She was responsive and professional. Everything on our list was followed up on and resolved to our satisfaction. We love our new Icon home, and the upgrades we had done turned out better than we even imagined. If you are thinking of buying a new home, building a custom one or remodeling we highly recommend Charlie and his team at Icon Building Group. We promise you won't be disappointed.

We considered ICON but upon viewing their very cookie cutter type homes, elected to go a different…read moredirection. Also, ICON was advertising homes for just under $1M in one of their communities. However, once we expressed interest, we were told that the build would be about $200k higher. Be sure to do your homework before getting to far along with ICON / Charlie. There are a lot of other, very reputable builders out there.

My husband and I used Wizard of Wood in 2000 and could not have been more pleased. We have just…read morerefinished our floors again using Wizard of Wood and again we our extremely happy with the result. Everyone has commented how beautiful it looks. They are very professional, courteous, and extremely good at what they do. I have seen other finished floors and know that I chose the absolute right company! Thanks again Mike Bev and Alan

Bad from start to finish. The disgruntled delivery man dropped every bundle of wood on our floor…read moreand it appeared to be intentional. Since the new floor was butting up to an existing floor, I gave Wayne a can of stain from the original floor to match. It was obvious he did nothing with it and the installers had no idea what to do other than try to mix stains until they got something similar. The shoe base in the rest of the house is available at any home center but instead they ripped a piece of rough wood that I had to sand before painting so that the guys could install the trim. When I got the bill, there was an additional $134 for an extra coat of clear finish that I did not ask for, or authorize. Do some research and get a second price before hiring the Wizard! (and if you do use them, check your invoice)