Hilltop Park has been an incredible place to work! I've been to other facilities that are not even…read morehalf this nice. Everyone is smiling, says hello, and seems to care about the residents and love what they do! Great atmosphere, smells clean, the residents are happy. I definitely recommend this facility for not only your loved ones, but also for yourself if you are in the healthcare field!

This community has an incredible team of healthcare professionals. The admissions director,…read moreAngelina was so responsive and so educated on financials and made the whole process seamless. the Director of Nirsing ( I think her name was Marlene) helped make this process so stress free. It's never easy putting above one on a nursing facility. Overall, I am so satisfied with the care my loved one is currently receiving.

Beware! Be diligent! Don't take their word! The facility is beautiful and clean. The rooms are a…read morenice size. That's where the good ends. There were so many balls dropped while my father was there it's unbelievable. No one communicates to each other, the charting is inaccurate or doesn't occur at all. We had to repeat information to almost every shift. Had to fill out forms more than once. If we hadn't been present throughout my father's stay, he would have been written off completely. The mismanagement of patient care and lack of attention to the most basic detail is stunning. The planning for care after discharge, never happened.... we were told that should have started the day he was admitted. This has resulted in a series of calls and lack of the care continuum. The staff are friendly, but the management of patient care is an utter failure.

My husband got good care. The staff worked very hard and were very kind, however often waiting for…read morehelp could take as long as 25 minute, even for assistance to the bathroom. The administration were responsive and helpful.

My mother has been a resident at Crestmoor for over two years. She has advanced dementia and is…read morewheelchair bound. Although my mother's short term memory is seriously compromised, she is very aware in the present moment. And thank goodness, because the loving and competent care she receives at Crestmoor is exemplary! The loving attention my mom receives from both staff and residents on a daily basis leaves me feeling good every time I visit her. She is very happy there. Crestmoor has a real community feel! I have had nothing but positive experiences with the nursing staff, dining staff, activities staff, and the administrative staff. When I was working my way through the very lengthy, demanding and intensive process of my mother's medicaid application, Carol, the business director, was a full out partner to me, and without her assistance I don't know what I would have done. Thank you so much for taking such good care of my mother!

This facility has some of the most caring as well as educated staff…read more I can honestly say this facility really has heart and treats these pts as if they were family Staff have gone out of there way To accommodate these pts and their family's

My family member died in the facility this year due to neglect. She was only supposed to be there…read morefor a short time for therapy. The nurses did not even try to feed her or give her fluids. The therapy team was great, but the DON was the one making all the terrible decisions that resulted in her preventable death. I only wish I could give 0 stars.

One good thing out of this place is the rehabilitation service is excellent but the administration…read moreand management service is the worst I've seen. There is no shopping trip from the activities department as well as Berkley's cable or satellite television services is terrible. I would NOT recommend this place to anyone.

I volunteer at various senior care facilities throughout Metro Denver and this one is among the…read morevery best. Friendly staff, elegant environment, residents seem happy. Really good energy here. Shalom!

"Wow," is about right to express our impressions of Shalom Park! We had that "WoW!" experience!…read more When our mother fell during a recent visit, we wanted to find a place that would care for her during her rehabilitation. We found the perfect place for her in Shalom Park! The nursing quality and other staff were so attentive and our mother actually enjoyed her stay! While she never liked PT, they pushed and encouraged her repeatedly, gently, to get out of the room. We are very grateful for the care she received! Thank you, thank you, thank you!

The reason I am giving Rowan Community a 5-star review is because they care. The staff care about…read morethe well-being of their patients and several of the staff members are long time employees. We have 2 children at the facility that are suffering from a terrible neurological disease. They will never recover, and Rowan Community is their home. The staff treat them as such and take care of them like they are their own. You can't put a price tag or a star rating on that. If something were to happen to my wife or myself, we know that they would be taking care of. With that said, it is an older building and has a lot of the issues that come with an older building. They unfortunately are dealing with staff shortages much like every other business these days, but they are doing the best they can. Everyone pitches in to help. It is all hands-on deck when it comes to meal service, and they do the best they can. We are very involved with the care of our kids and you will find my wife there at least 3 times a week. Unfortunately, several of the residents have been forgotten by their family members and they expect the staff to just "handle" their needs. If you are looking for a state-of-the-art facility, Rowan probably isn't that. If you are looking for people who care, Rowan is the place.

Honestly, this is one of those situations where if I could take stars away from them or give…read morenegative stars, I would! My father was brought to Rowan after a back surgery for rehab, because it was affiliated with the VA. They seemed to be highly rated but this is the biggest nightmare of a care facility I've ever experienced in my life. This is the hell you send your loved ones to when they are dying! Before I even got there, my dad was texting us non-stop to come save him. He did not get breakfast because his dinner the night before was practically inedible. He begged us to bring him outside food. Upon walking in you are immediately hit with a smell of a mixture of morgue and mold-riddled cafe. Then you see the paint, decor, and bedding is all from the 1970s and 1980s. The beds spring boards and the mattresses are foam, not memory foam, regular camping mat foam. The beds at the hospital were more comfortable. The staff seemed mostly nice, but the Director of Nursing seemed to find us audacious for saying that the beds were not adequate. Dad was complaining of pain three times more in these beds than he did at the hospital before his surgery. I asked her how old the beds were, and she answered with "They are perfectly functional! What's wrong with them?!" That's not what I asked. The more I sat with my dad, the more triggered I got by the sounds and smells. It sounds like an insane asylum. Doors being slammed every 30 seconds, equipment knocking and slamming, staff yelling at each other across the halls, patients melting down, etc. There is no AC in the individual rooms. The PT center can only handle one patient at a time, and with as many patients as they had, I'm not sure how often they could have gotten around to my dad's care. As I walked to different places in the facility I was hit with what smells like feces and rotten menstrual pads. Then I had to get on the floor because my dad dropped his hearing aid battery and the floor was sticky. There were no chairs for visitors or patients to sit on. We sat on the unoccupied bed in the room and our backs started hurting as well.

Excellent care and kind staff that knows me by name and shows genuine support during my experience.read more

My daughter (13 now) was diagnosed with moderate scoliosis 3 years ago. We started with Denver…read morePhysical Therapy and Medicine over a year and a half ago. We feel so blessed to find this kind of specialized treatment. Everyone at the clinic is so positive and supportive. We've been incredibly pleased with my daughter's overall progress and prognosis. We highly recommend treatment here!

My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!

My grandfather has been a Garden Terrace for about two weeks now. I am impressed with the positive…read moreenergy and attentiveness of their staff. I observe how he and their other residents are treated. I find the atmosphere to be kind, caring, and upbeat. They plan fun activities for their residents to bring joy to their days. I included a photo of my grandfather with a band that Garden Terraced hired to perform for residents for Cinco de Mayo. It was a joyful event.

I appreciate the staff of Garden Terrace so much from the receptionist to the custodial staff I…read morefeel welcome. My sister has been there for 9 months. The nurses and other caregivers that I see are consistently caring and professional. I especially appreciate that any time I have a concern it is handled in a professional manner. Thank you to all the people who make this a place where I feel my sister is safe and cared for.

I was referred here after a below the knee amputation. The place is well-ataffed by nurses and…read morepatient technicians who care about their patients. The physical and occupational therapy services were very good. However, I am downgrading my rating to 4 stars because the food was generic and lackluster, and they didn't have anything like the room service model that other hospitals have. But otherwise I learned how to adapt after losing my foot and part of my calf.

I think Spalding did a good job in taking care of my cousin. They were also extremely helpful in…read moregetting him into another facility for additional help.