Dr. Roshelle Beckwith saved my life. Years and years of misdiagnosis and wrong prescriptions by big…read moreand reputable names out there, all of a sudden was a simple issue that she found in me. I can't thank her enough for the rest of my life... hospitals like UVA and VCU should be almost ashamed for misdiagnosing me for years

Excellent care from dr and staff. Dr Beckwith is a good listener and always makes you feel…read morecomfortable. Dr Beckwith is very thorough. I highly recommend her every chance I get!!

For a business centered around assisting sick individuals and delivering critical test results,…read morethis office should be absolutely ashamed of themselves. I received a call where my test results were read to me incorrectly -- results that were inconsistent with what was listed in their own online portal. I was given two different sets of wrong information, and when I understandably became upset, the woman on the phone disconnected the call. At no point did I use profanity. Yes, I raised my voice -- but only out of understandable frustration. Of all places, a doctor's office should be able to show empathy toward patients during such vulnerable moments. Shame on you. I sincerely hope these calls are recorded, because if they are, leadership should listen carefully to the cold, blanket, and heartless way your staff speaks to patients. On top of that, it was completely inappropriate that the doctor who ordered the tests tried to downplay potential positive results, brushing them off as "not a big deal." That was not her place. As a patient, it is my right to have my results taken seriously and to receive appropriate, compassionate guidance -- not to be minimized or dismissed. You have no idea what someone is going through outside your office walls, and to be treated with such dismissiveness and cruelty by people we pay to trust with our health is appalling. You read me my test results without offering any follow-up guidance, reassurance, or even basic human kindness. You were mean, cold, and unprofessional.

I called and made an appointment to see Moira, who is great and who I have seen on other occasions,…read moreseveral days in advance. I was called just a few hours before my appointment and told that I could not see Moira, whom I had an appointment with, because Dr Huddler was my primary care physician. The person calling was snarky and rude and unwilling to explain further. I explained that Moira has seen me, on several occasions, my wife, and my son all by appointment and asked what had changed. Her response: Moira has only seen you once (incorrect) and nothing has changed. What is the point of going to an urgent care that is in the same medical group as your PCP if you are not able to see certain providers because your PCP is part of the same group?

I went there on a weekend evening, and they still took time to see me. I had a complaint that…read morebothered me for the last 24 hours, but it was not at the Emergency Room level of risk. Dr. Alykhan and his assistant were thorough and professional. He took time for a full exam. I am pretty experienced with seeing doctors and I would rate this as excellent care quality. I recommend him.

Arrived at 10:02 happy to be one of the first ones there (2 people ahead of me plus one being seen…read moreby doctor already) only to be dismissed by front desk saying she'll be with me shortly and to take a seat. By 10:45am after sitting and witnessing the clear incompetence by the front desk lady whoseemed overwhelmed by simple tasks like making a photo copy I decided to leave and not waste any more of my time time. Considering it is an urgent clinic and not even being checked in for 45 mins on a non busy morning i felt like I needed to share this experience. Thankfully my condition wasn't too serious. Surely the doctor is wonderful from what I read but he needs a front desk coverage that mirrors his professionalism and skills.

Dr. Idrees and his team consistently provide the highest level of care for myself and my family…read more Dr. Idrees himself is a talented and caring practitioner, and I cannot recommend him highly enough.

In addition to unethical billing, I had to (successfully and easily, at least) get a collections…read moreaccount removed when my monitoring sent me an alert. Most of their bills are sent to my current address, but one was being sent to an address I moved out of 11.5 years ago. Obviously the mail doesn't forward after 11 years. I asked for an explanation and predictably, they didn't respond. I will no longer go back to anything owned by Loudoun Medical Group.

The worst practice I have ever had to deal with. Misleading…read moreinformation sent via e-mail. You may think that you have checked in, as you receive: "You're all Set" message at the end and then you find out after wasting your precious time that you still need to check in at the lobby. Doctors often will tell you lies or just tell you straight to your face that they will not send you to a specialist with excuses that do not make sense even if you request to do so due to a visible conditions. The whole institution feels like a bandage only - if you know what I mean. They just keep taking your money and you get nothing in return.

The nicest and most efficient staff at any healthcare facility I have ever been to. From the front…read moredesk to the assistants and doctors as well as pharmacists I was treated with kindness and respect. Doctor Chawla is my primary care physician and she was both thoughtful and thorough. Dr. Chawla gave me multiple options and recommendations and I couldn't be happier!

I brought my 5-year-old daughter in after she injured her foot jumping off the bed. After a long…read morewait and an X-ray, we waited over another hour to be seen. We were told the radiologist would review the X-ray and call us the next day because the provider couldn't confirm whether there was a fracture. It's now the third day, and despite my calls, no one has followed up. I expected better communication and more timely care, especially for a child. Unfortunately, this was a disappointing experience and a waste of time and money.

My Anthem insurance nurse line suggested to me to call patient first in re: bee stings for urgent…read morecare. After waiting 10 minutes on hold to speak to their nurse, I was instructed to leave a message and theywould get back in 24 hours. Leave a message?? I GAVE UP. The phrase 'urgent care' means treatment SOON, NOT 24 HOURS LATER!! I'll self treat with baking soda and cold compresses. BTW, patient first says they are open 24/7 365 If so,WHY DONT THEY ANSWER THE PHONE!!! Don't waste your time here.

This Ashburn walk in clinic has the worst customer service. They have really rude staff and a half-…read morebaked Nurse practitioner who has no people skills over there

This is closest walk in to our house unfortunately this practice is best known for its inconsistent…read moreservice and not great quality response for patient issues they make you wait and if call them they don't respond with the intention to help. They are good at collecting fees from the patient. The doc we hardly see it's mostly the the nurse practitioner she did not even bother to return the calls I made regarding her patients follow ups I would highly avoid this place if you can

Just a heads up.. if you go in bc you think you're having stroke symptoms and the ER Dr tries to…read moreconvince you not to stay for the MRI... stay. I left and actually had a small brain bleed. Just an FYI

Excellent staff, attention to detail and knowledgeable. I felt fully taken care of at the ER , I…read morefelt completely in good hands with the doctor. I can't speak highlight enough about the nurse crew especially Rhonda in the ER, she is such a blessing, caring , great listening, and gentle demeanor. Rhonda was easy to talk to and supportive. Antonio or Anthony was super sweet and took good care of me transporting me around between my MRI and the hospital. Thank you team for taking such good care of me.

They have a strict 10min. policy if patient is late your appointment is canceled. How much time…read morepatients wait for doctors each time? Office lady said can book me to a later time, and suggest me hang out at Mall before my new appointment time, really? Means you are out of work for the whole afternoon? On top, when book appointment, all insurance information was uploaded and typed in and submitted. But at the minute of your appointment time, doctor did not log on but reception called and said my insurance is not on file and can't be verified. You have 10 days ahead to verify this, but have to wait till actual appointment time? We never have issue with our insurance elsewhere. So, you basically out of work for whole afternoon and, didn't even get to see the doctor. What a nightmare experience, can't believe how badly this practice is managed, patient be aware! Don't waste your time

Seniors beware: Heale does not properly code for blood tests under Medicare. You will be stuck…read morehaving to pay out of pocket ($400 for standard annual blood test) or fighting the bill. Good luck. Otherwise it's a good practice.