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    Riverhead Gold & Silver

    5.0 (4 reviews)
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    Services - Riverhead Gold & Silver

    Jewelry repair

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    8 months ago

    They were very helpful and pleasant. We will definitely visit it again. we took our silver to them and they gave us a very fair price.

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    3 years ago

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    7 years ago

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    12 years ago

    Great customer service and great prices on some nice collectible coins.

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    Gennaro Jewelers

    Gennaro Jewelers

    (255 reviews)

    $$

    Gary and his staff came highly recommended. My wife's engagement ring needed to be repaired. Her…read morering never left our sight and the repair was completed in a matter of minutes. The ring looks as great now as it did the day I bought it for her 25 years ago! !Everyone there is very nice and knowledgeable. I will make my future jewelry purchases there ! Joe

    I had a very disappointing experience with this business. I initially brought in two rings, one for…read morereshaping and another for a diamond replacement and repair. The ring that was repaired was significantly over-polished, and I was given a replacement diamond that did not match the quality or grade of the existing diamonds in the ring, which was visibly noticeable. I returned to the store, where I was told the diamond grade and gold weight had not been recorded, though they acknowledged the over-polishing issue and diamond grade issue. I was then informed that a casting would be ordered so my original diamonds could be reset due to the over-polishing. However, when I returned, I was told the casting could not accommodate my diamonds because they were different sizes--meaning the stone measurements were not taken before the casting was ordered. At that point, I was told a fully custom ring would need to be made to fit my diamonds, which made me very hesitant. Eventually, the custom ring was completed, but I was not satisfied with the result. The color of the gold appeared different, and I was never informed that the original ring's weight had not been documented. I later called to confirm whether the ring was solid gold and was told it was. However, only a few months after receiving the new ring, it has significantly bent. My previous ring lasted 6-7 years without any structural issues, so this level of bending so quickly is very concerning. Overall, what started as a repair issue turned into an ongoing problem with communication, quality, and craftsmanship. I am very disappointed with the final result and the overall experience.

    Pro Watch & Clock Repair - Patek Philippe pocket watch early 1950 complete overhaul!!

    Pro Watch & Clock Repair

    (23 reviews)

    Based on the reviews received I took my Lejour "Flygraph" chronograph to Eric to see if he could…read moreaddress a problem on an otherwise good functioning watch. It kept good time and everything worked as it should except the seconds hand would not return to the 12 o'clock position, more like 11:58 when I finished using the chronograph. Two weeks later Eric tells me it will cost $845 to fix my problem! Now this is a watch that cost under $100 at the Ft Rucker post exchange in 1972. No thanks, I said and went to pick up the watch. Eric was not there but his father was and after some grumbling found and returned my watch which now did not run and the seconds hand was stuck at the 2 o'clock position. I told Dad that this watch ran well when I brought it in, so he took the case back off and did something as the watch was running but the second hand was "stuck" at the 2 o'clock position, not 11:58 as when I brought it in.. If I started the chronograph function, the seconds timer returned to the 2 o'clock position, not 12 o'clock. I explained all this to Dad who said I should talk to Eric. I asked Dad if he would have Eric call me. He said OK but Eric chose not to. From the many positive reviews it's obvious Eric is competent In my case, however, he ruined a watch with sentimental value that I had hoped to pass on to my grandson. Obviously, I cannot recommend them at all. But if you choose to leave a watch with them, make sure you explain and show everything about the watch.

    Good work, trusted merchant, quick turnaround, reasonable pricing. I highly recommend!…read more Eric not only replaced my watch battery and repaired a sentimental costume ring (that two other jewelers refused to look at because of low value), he replaced three missing diamond stones my in my wedding band! Located between Home Goods and Marshall's in Gateway Plaza, Patchogue. Call first as Eric is not always there: 631-629-5393

    Riverhead Gold & Silver - pawn - Updated June 2026

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