Bad Communication…read more sent friend across town after negotiating a price through Facebook Marketplace, only to discover that the agreed price somehow magically transformed back into the original listing price the moment it was time to pay. The listing was $339. I offered $280. The seller countered at $298 and explicitly stated, "298 is the lowest I can go for the FLX4." Fair enough. That's called negotiating. I accepted the understanding that the item would be sold for $298. I then asked for the address and business hours, which were provided. At no point during any of these conversations did anyone say, "By the way, the negotiated price does not include tax," or "there will be additional card processing fees." When my friend arrived to pick up the item, suddenly tax and card fees appeared out of nowhere. The final total landed right back around $339, which just so happened to be the exact original Marketplace listing price. Maybe that's a coincidence. Maybe the stars aligned perfectly. Maybe after negotiating from $339 to $298, adding tax and fees just happened to bring the price right back to where it started. From a customer's perspective, it felt like a classic bait-and-switch. The negotiated discount existed only until it was time to actually pay. What made the experience worse was the attitude when I called to clarify the situation. Instead of acknowledging how misleading the pricing appeared, I was met with a lecture about how famous the store is and how they've been around since the 1990s. Respectfully, how long a business has existed has nothing to do with whether pricing was communicated clearly. A business that's been operating for decades should be even better at disclosing final costs upfront. The product itself may be fine. The issue is transparency. If the real total is going to be significantly higher than the negotiated number, disclose that before someone makes plans, sends a friend, or drives to the store. Clear communication prevents bad reviews. Unfortunately, clear communication was exactly what was missing here.

Astro's is my go to for my DJ gear needs the workers are friendly and knowledgeable; not like…read moreguitar center. They offer a wide selection of gear from lighting, speakers, and mixers. I like how this place sometimes gives deals on the amount of items you purchase. Will surely come back when I upgrade my kit soon!

Dr. DJ is amazing!! Helped me sort out a confusing issue on my decks very quickly & professionally…read more Would recommend to anyone who needs repairs and/or rentals.

The team helped me out with a good deal and got me right with some issues my DDJ was having…read more Appreciate you guys! Highly recommend if you need your equipment serviced.

This is our first time to rent some patio heaters, cocktail tables and barstools, so we were really…read moremeticulous with choosing one. We were so glad we ended up with them. Maggie was so reliable and organized. She emailed me a contract and total price quote. Their price list is so accurate with their website as well. They delivered the cocktail tables, patio heaters, and barstools in very great condition. We loved it. Amazing service, we highly recommend them.

Party Rentals 818 was an amazing group to work with. Maggie was my point of contact. Her…read morecommunication and customer service from our first phone conversation was superb! We needed last minute rentals of outdoor heaters and she had availability. Pricing was great! Delivery, set up and pick up was perfect. I highly recommend this rental company and look forward to using them again.

I started ordering from Belle Ame Balloons from the early days of their company. They are a female,…read moreminority-owned company and I heard about them when someone gifted me a balloon bouquet for my birthday. Been meaning to write a review for a while! They started the trend of fancy balloon bouquets and unique arrangements in LA - this was the first I'd heard of it at the time. I remember thinking it was such a lovely concept - sending balloons instead of sending flowers, or adding a unique decor to my events or goodie bags. I love gifting and hosting parties in my personal life and I host many events as part of my work, so I now look to Belle Ame every time I do anything. Their work ranges from adorable to breathtaking - I sometimes purchase the pre-designed bouquets or arrangements or sometimes give a style preference and ask them to surprise me. Each time, I can tangibly see how much people are delighted to receive them. I literally witness these balloons making people's day. Every. Time. It's the sweetest thing! And it's a great value because I see how much design and work goes into it. The team is my favorite part! They are so sweet and so creative. They're reliable every time, even during busy seasons. Oh! I also love to visit the store and see the curation of cute party supplies for sale. There's always something from the latest trend. Basically, I love this shop and I couldn't recommend them more!

Beautiful balloons and great value what they charge…read more Recommend everyone for their service and professionalism

Excellent service. Highly recommended. Fast service, on time, accommodated last minute booking for…read moreChairs and jumper with slide.

Highly recommend them! Sam was very friendly and easy to book a jumper with. He made the entire…read moreexperience great and I will be booking again with them :)

Got scammed here…read more Bought their used 600d light for $550. Tested it at their shop it worked. Take it straight to set literally an hour later, doesn't turn on. Immediately text the owner to let him know. Had to send talent home and cancel the shoot. Show up next day, they test it, it doesn't turn on. I'm extremely polite, not blaming them at all. I'm saying let's work something out. They had another identical unit that worked. I offered to add cash to exchange the dead one for the one that worked. Staff seemed hard working and normal. The owner though got immediately confrontational and tried to get me out of there. I remained calm and asked him to put himself in my shoes and work something out with me that was fair. Nope. He immediately accused me of lying, put words in my mouth, accused me of threatening him ( what? ), etc. Well here's how I know I got scammed aside from just bad business. He claimed multiple times that in 20 years in the biz that he's never had the 600d break on him ever. He goes "You probably dropped it" ( I did not ). When I offered to go half and half to cover the damage he literally said "It costs $500 to fix that light I don't want it, we tested it, you bought it, it's your problem". He said the dollar amount confidently, not a random number, he said $500. Meanwhile the talent is waiting for me on set I'm running super late. Super stressed out. No apology of any kind by the way. I beg for at least a free 1 day rental, he immediately accuses me of trying to swap the bad light for the good one ( what? ), but finally to get rid of me agrees to 1 day of free rental ( $75 value ), puts a $500 hold on my CC, I shoot return the light. Well here's the fun part, he sends me to the repair shop ( Lux ) that he says "will fix it for sure". Just got the estimate from lux. Guess how much. $514 ( light has multiple issues ). So if he's NEVER had a 600d go bad in his 20 years in business how did he know the repair was gonna cost exactly $500? Lol. If I had to guess he plugged in the good one during the test and slipped me the bad one. I have no proof of that but I'd bet my house that's what happened. But what I do know for sure is that he treated me like some lying scammer homeless bum off the street, super rude, disrespectful, unapologetic, couldn't care less that he wasted my time, money, and ruined 2 days of my shoot. Having a keylight to not turn on on set in front of talent and makeup and client is extremely stressful and embarrassing to have to send them home, they drove 2 hours each way to get to the location. I'd stay away from these guys at all costs. If anything goes wrong you'll get treated like trash. Would have been one thing if I had it for a week. But for it to not turn on after 1 hour is crazy. I told lux unless they wanna do me a favor and half the repair cost due to the circumstances that light will have to go straight in the trash can. Lesson learned.

Super sweet staff! So nice, answered all the questions I had and educated me :). Would highly…read morerecommend!

Professional, responsive, friendly, CLEAN, and most of all FUN jumpy houses and / Water slides !…read more We rented from LIT party rentals for my sons two birthdays and they absolutely loved every minute . I have a daughter whose birthday is in two months so we ll be back ! (Thank you fellow yelpers for the 5* recommendation as I completely agree !) Thank you for helping me make my sons birthday an absolute blast and for being so awesome !

Thank you fellow Yelpers for recommending Lit Party Rentals! They delievered a tropical bouncer…read morefor my daughter's party and it was a hit! A few quick bullet points: -Gary was EXTREMELY responsive via Yelp (which is how I communicated with him). Literally the fastest responder I've ever worked with! He answered my questions quickly and thoroughly...he was transparent and helpful -I asked for the unit to be delivered at 10:30am this morning. The delivery crew arrived at 10:05am and worked to accommodate us when one of our outlets wasn't working -I was supposed to have the unit until 4:30pm and they picked it up at 4:45pm. Yay for the extra 15 minutes :-) -The unit was clean and in great shape -The drop off and pick up crew were very courteous and professional -Easy reservation process, delivery, and pick up...huge if you are throwing a party and are busy running around doing other things I'm very pleased with my experience with Lit Party Rentals and will absolutely use them again if we need a bouncer in the future!

They are so nice and their prices are fantastic. It's so easy.We i've been renting with them for…read moreyears Highly recommend.

Sergio went above and beyond for our party! The rain threw a wrench in our backyard plans for…read moredining but Sergio's crew arrived and set up a tent that will keep our guests & backyard dry! Don't look anywhere else for chairs, tables, linens or a last minute tent. Customer service 100%!