This is my first review: I have resisted the wave of the future for a long time. My recent…read morefrustration has made me finally bend to the winds of change. I have my bank set up for automatic bill pay to Cimarron 2 weeks before the due date.  For some reason, one month Cimarron decided that one of my regular payments was "additional to principal".  Unsurprisingly, the next payment never arrived and I was past-due.  They made no attempts to contact me, I only found out when my statement arrived with late fees.  This has happened twice now.  This last time, I called customer service a dozen times during the workday without getting an answer. Message machine says all representatives are busy and to check the website.  The website will not let me log in, and tells me to call customer service.  When I finally got someone on the line and explained my problem, I got a "Let me transfer you" response.  After that, the call dropped and I had to call them up again.  I had to explain myself 4 times because my transferred call was dropped 3 times and no one knew what I was talking about the next time I got through.  I finally got someone, they told me exactly what I needed to send to shore up the difference and get me back on track.  I specifically asked how much there was in late fees, to ensure that I absolutely did not owe any more to them for that period.  I sent that amount as soon as I got off the phone, on 4/27. Lo and behold, this current statement I just received today has an additional late fee that was not there before.   I understand that many people have no control over their mortgage company since they get bought and sold frequently.  However, if you get stuck with Cimarron I suggest you refinance with someone else.

Due to a mail delay at an "iffy" post office in transition, my mortgage payment was late. I thus…read morereceived a late fee on the statement. I wrote a letter explaining the situation (and when I mailed the payment) to Mark F. of Cimarron. He then sent me an email explaining that he canceled the late charge. Case closed. Some organizations might not do this (how many people could 'say' the same thing?). Great service, and surely appreciate their prompt response.

I had a windshield replaced last year, but didn't give a review. They were quick and the price was…read morereasonable. I recently had my car windows tinted, as well as having several door dings removed. They did an excellent job! A couple of the door dings were in a crease in the body panel, which makes it 10 times more difficult, but they did an excellent job. For the dents that were in the smooth surface, you can't tell that they were ever there. The window tint job came out much better than I expected. I upgraded to the ceramic coated tint, which reduces 90% of the heat, which is great for the summer in the South, especially since my car is black on black. I was surprised at how quickly they completed the job. I thought I was just going to drop it off and pick it up later, but my plans changed and I ended up waiting in their lobby, but I didn't have to wait nearly as long as I expected. I would highly recommend that you give them a call. They may not be the cheapest place in town for tint, but you get what you pay for! I'm more than happy!

Front counter female was VERY rude. When she circled the windshield damage, she said we have to…read moredrill and it may take 30 min.​ we went inside and after getting all my info she said sign. I asked what am I signing. She said if it runs. I asked what does that mean? She said I told you outside. I said you did not or I wouldn' bea asking. Yes I did tell you...very condensending in front od an employee and a customer. I have always had excellent service...today will be my last visit!

This was my first time using Environment Masters. From the first time the tech arrived to do…read moreroutine maintenance to them coming to clean my system, all staff were very professional. Every employee I spoke with from the technicians to the office staff have been very nice. I look forward to working with this company. Up front pricing and they explain everything in detail!

I had my circuit broke since last week and I've got no idea where to seek help. So I browse and…read morefound Environment Masters on Yelp. Called them and they said they will assessed the situation first and found out that we need to change the circuit. So I requested for a circuit change. They finish the job efficiently and the pricing was worth it. Thanks a lot.

Very good service, and good products Very friendly and are…read moreresponsive to your needs. They recently installed 2 3ton Rheem duel cycle heat pumps in my home and I'm pleased with them.

4 minutes ago New…read moreJames Birdwell who's the owner of this company. Refuses to return phone calls. They are a contractor that works for First American. Tyler was hired to repair an AC unit. Birdwell then hired a sub -contractor to work on installing copper lines but did faulty work. They Left our house with a leak, damage caused to the ceiling inside and roof line and fascia outside, water damage to our deck. All we want is for things to be prepared. They've had no concern with fixing the issue. They'll call and say they are coming and then won't show up. This happened three times. They then blamed their sub contractor and they also never showing up. This is the 2nd time First American has sent this company to our house and has failed to complete the work or didn't show up. Why FA keeps hiring them and firing them says a lot about what type of contractors they are asking homeowners to trust who comes to do work in their homes. We've given them time and we've asked politely to take time to fix the damage that was caused. We paid them $2,300 and this job is still costing us money after the fact. They won't provide us with a CIO. Poor company, poor customer service, poor work and I will never hire them again. Unfortunately we'll know have to file suit for all our damage because they refuse to work with us. If anyone knows these guys WE JUST WANT IT DONE RIGHT!! We're reasonable people and have been patient. Don't work with BIRDWELL HEATING AND COOLING.

Cut me a round tempered glass. Had it done the same day! It's really nice. Fit great thanksread more

This is the absolute best place for anything glass. They are so experienced and take the best care…read moreof their customers. I have used them many times and every time has been a great experience.