Quick response time. Friendly and knowledgeable service technician (J.D.). I trust them to complete…read morethe work whichever direction I decide to take the project. Would recommend.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Juan and Kenny were awesome! Two ceiling fan installations and they were quick and efficient. Worth…read moreevery penny! We'll be calling CWS for another ceiling fan to be installed on our patio. Thanks, guys!

My project involved adding two outdoor outlets and three Ethernet runs for security cameras. The…read moremost important part for me was that they pointed out some things I hadn't considered for the installation, unlike others I spoke with who asked about issues already covered in the quote request. They completed the job with almost no disruption while I was working from home. So quickly and efficiently, I added another outlet and cable run while they were here.

Called for an estimate on a complete new system install . Said his Dad would call the next day …read more Called back at the end of the next day and he tells me that his Dad called and got no answer . Didn't leave a message or try to txt .I told him I didn't get a voicemail or txt , he copped an attitude. Decided it would not be good to do business with them .

I just had the most wonderful experience with service personnel since I purchased my home. For the…read morepast few years, I have struggled with my AC and earlier in the spring I had several companies give me quotes to replace of fix my current unit; this company was by far the least expensive and clear. Not only were they the least expensive but they were also professional and timely. My AC is running wonderfully. The space inside and outside are both cleaned up. The service contract includes a year of upkeep. They were understanding with my technology difficulties. And on top of all that they went above and beyond when they noticed a water leak on the side of my home and fixed it. They weren't plumbers but they helped this single mother save a little more money on her monthly bills. If I could give them ten stars I would.

Awesome service! First time customer now a customer for life. Sunday, 9/25/23, my outside AC…read moreunit started making screeching noises so I shut it off to prevent further damage. Being a senior living alone has its challenges but no AC is not an option. Monday morning, the company I used in the past couldn't get me in for days. I googled ac repair & Native Heat & Air caught my eye. I prefer to use a local business so I called without much hope of getting a same day appointment. I was pleasantly surprised when the lady said someone could come out today & call me 30 minutes ahead. Within 15 minutes she called to inform me Josh was heading my way! Praise God, that was a relief! Josh arrived, very cordial & professional young man, assessed the problem & gave a cost estimate. I was blown away by the reasonable price quote. He didn't try to sell me extra parts like other businesses. He was very much on point with this is the problem & I can replace it. I had complete confidence he was looking after my interest. I will forever be grateful for the quick response & confident they are an honest business providing great service to the public. Thank you for the awesome experience of doing business with you!

I absolutely love this company. Fast and efficient. I had a problem with my new air conditioner. I…read morethought they would be like other companies and make you wait a few days for an appointment and I thought I'd have to argue that it should be covered because it was brand new. BUT. to my surprise within an hour it was fixed and no charge. They have done everything they said they would do (and then some) every time. I will not change air conditioning companies again. I am very happy with native air and would recommend them to everyone. Excellent customer service!!!

Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.

From the owner: DAD'S Thermostat LLC serves homeowners and small businesses throughout Copperas Cove with…read moreresidential and light commercial HVAC service. Whether you're dealing with a system breakdown, planning a new installation, or looking to improve indoor air quality, you need someone who understands the local climate and responds quickly. Central heat and seasonal cold place real demands on your heating and cooling equipment.

Matt and Chase came to the rescue again and got our A/C fixed up and running good. Prompt…read moreresponse, great service, and fair prices. CAM is always our first call for HVAC repairs. ​

From the owner: We are a family owned business with over 25 years of experience. We pride ourselves in treating our…read morecustomers as our own family. We strive to keep you and your family members (to include your 4-legged family) comfortable anytime you need our services. Have questions, feel free to call us! 254-254-0AIR

If you have American Home Shield which is a great service. Please if they assign you to Arctic Air…read moreService & Maintenance, call them back and say NO THANK YOU ask to be assigned someone else. They assigned this company to use a week ago, told us to contact them and make an appointment. I call to make the appointment after the 4th of July holiday, the following Tuesday and was told I could not make an appointment that the contractor would call me when they got to my number or place in line, that's fair I thought. Mine you they never ask who I was or what the problem was. I ask if I could tell where I was on the list and they said that they had no way of knowing, strange. Now I am worried because you have no idea who we are, what our problem is, and did not seem to be bother with taking down our information. I have used American Home Shield for years and never had this problem. We called back and was told that everyone wants their AC fixed right now and was left in awe at how it did not seem important to this so call company that we are in triple digits here in Texas, with a home that is at 95 degrees inside, which is why we are concerned. Not to mention that there are medical reasons to worry about as well. This was just the first two days of calling in which we did understand that others may have been in the same situation as we were in at the time. We just wanted to have an idea of the possible timing so that we could make plans to safe guard our family from the heat and no AC. However, we could never get anything from Arctic Air but "I can't tell you when and that they were working on AC issues that were overdue, due to the 4th of July. American Home Shield assigned us to them on July 1st at 11pm that night. We called back on day three and was told that they would contact us in 24 hours, never got the call. When we tried to call back after the 24 hours they no longer picked up. On July 7th My husband call American Home Shield and reported the issue and they reassigned us someone else with hopes of getting us help right away at this point. With all of this being said, I would have like a disposition from Arctic Air, letting me know up front that it may take a week or two to get to us. Instead I was waiting daily for information that I never received. They did not seem to be prepared when they were assigned this contract through American Home Shield. As of today, I found out that a good number of people have recently had problems with Arctic Air in Copperas Cove Texas. I am just happy that American Home Shield took the contract back and reassign us. Do not use Arctic Air Service & Maintenance in Copperas Cove Texas its not worth it. NO Air Condition for Seven Days Killeen, Texas

Did an amazing job of ac maintenance and fixing the drain pipe. Quick, efficient, and courteous…read more Would definitely recommend this company.