Called Sunday to see if Central Animal Hospital could look at my dog's tail. He's been in a lot of pain, and it looks bent, and my dog yelps and cries when he tries to sit or lie down. Happened some time Saturday, and I looked to see who might be willing to take a look at my hurting dog.
Central Animal Hospital has Sunday hours, and I figured they were open for these kinds of situations. Their website states: "we welcome you and your pet to visit us on a walk-in basis". Spoke to Doug on Sunday morning right at 10 when they opened, and he said there was no availability. He asked if I wanted to schedule a visit at the next available appointment which was Tuesday at 2pm, Wednesday at 1pm. Hmmm, I didn't want to wait that long because my dog is in a lot of pain which is why I called Sunday, hoping to get my dog some relief from the pain.
DOUG NEVER ASKED ABOUT MY DOG'S CONDITION... Only looked for the next available appointment. He did not ask one question about my dog's situation, to gauge the importance of care, or offer any suggestions to alleviate the pain while my dog waits days for an appointment.
This is what he did ask: "Is your dog being seen here? No, ok then, how about we look to see when the next available appointment is.... "
Maybe my dog's tail is broken, dislocated, or maybe it is strained. I don't know, and I am concerned about letting it sit this long. But, please do not make the assumption that Central Animal Hospital cares about the actual animal. They appear to be more interested in filling "appointment time slots" than understanding or evaluating the dog's situation. read more