We went to Two Paws Up specifically for our girl Pepper. After being with us for about 9 months she…read moredeveloped leash reactivity and had an incident with a friends dog. I learned of the Reactive Rover doggy school which was a drop off, 8 course program. We dropped Pepper off for half a day approximately two times a week. Prior to beginning the course, we did an in-depth interview with Stephanie to go over our concerns and Peppers needs. We were given a packet of exercises and after each class were instructed on what to work on at home. We also had two in home lessons once drop off classes were complete. This training made a huge difference for us as a family. It helped us all gain confidence, helped us manage expectations, gave us patience and some great tools which we still use to this day. Pepper has come a long way from where she started and we're so glad we did the reactive rover school at Two Paws Up. Definitely worth the money for us! We also took both of our dogs to a nose work class lead by Stephanie following reactive rover school. The set up really catered to reactive dogs as each dog was crated and only taken out for their turn. It was a fun class and both our dogs really enjoyed it. Two Paws Up facility is really nice, it's large and clean. They offer a variety of classes and times. Its been a while since we've been back but hoping to enroll again soon.

Thank you Stephanie! You have taken the great business Brenda built and made it better…read more If you need day training you are covered. Agility, puppy classes, nosework and behavior classes. Mary is a fabulous trainer and of course Stephanie not only provides a good nosework foundation but for the advanced student as well. The new location is easy to get to from where I live and

Puuurrrrreeeeze take me here? This store is stocked up with…read morehealthy snacks for felix or fido. From Bonita flakes to kong balls, this is like a posh pet pampering store. They have loads of healthy pet treats, organic pet shampoos, mutt mitts, kitty tapas, bulk dog oven-baked biscuits, raw frozen beef bones, and more. There's also your basic (and fancy) grooming tools and puppy coats. Your bird will love you too, if you come home with some golden millet spray, or activity toy by calypso creations. All in all, a good one stop shop for your everyday and your gift needs for the furry and feathered breeds.

Debbie is great to do business with and carries a great selection. I highly recommend this store…read moreand wouldn't think to go anywhere else

My group class was a joke. Kristen, I think is her name I try hard to forget it, advanced only her…read morefriends dog to the next level and didn't help any other students. The atmosphere was so snobby and unfriendly. Paula was the only nice person, there. I witnessed a trainer punching a Rottweiler puppy in the head because it was being forced down on the ground, over and over again while they yelled, "bang,Bang", the little guy was so terrified by that alone, and got punched in the face by a male trainer. Another person said there dog was so upset it had cage wire stuck its mouth from trying to get out of the small cage it was in. They think they are the best and they suck! My dog was a nervous wreck there and is so calm otherwise. Stay away from there, I feel so bad for the dogs, they look so sad. The police men were kind to their dogs when they came in, but that's it.

Carrie the groomer is wonderful. She does a great job with my dogs, Chochki and Pumpkin…read more Their kenneling services are pretty good. I like that they offer playtime walks for the dogs there. I'm kind of annoyed with their trainers however. When I first met Kaitlyn the trainer, she explained that Tops offers different training options for clients: board and train, day training, group classes, private lessons, etc. But after I took her beginning class, she absolutely insisted that Pumpkin has to do the board and train program. No way. I am not dumping my dog there for 3 or 4 weeks. Part of the problem is that some of the training methods there can be pretty harsh, which makes me wonder what might be happening to my dog when I am not there to watch and participate in his training program. Another problem there is the trainers at Tops act like they invented prong collars. They did not. MANY TRAINERS use prong collars. I currently train with Bill Balatsos in Palatine, IL. He recommends prong collars for most dogs. So does Jeff Hackanson, the head trainer at Dog Style Inc in Vernon Hills. The trainers at Lakeshore K9 in Highland Park also recommend prong collars. Tops didn't invent the prong collar. A lot of different trainers use them. If you want to learn how to correct bad behavior with a prong collar, Tops isn't your only option. There are other options, and they won't shove their board and train programs down your throat.

Exact number of stars earned as I was going to award…read more Place is great. Clean. Organized by pet and staff seams very adequate to help with your needs. They carry all the brands we need for our pets. We have a dog, cat and freshwater fish. We can almost always get what we came in for. While they have the brands we want, their prices are not all that great. I would think that a national chain has "buying power" that would allow better pricing. Honestly, I can go to 3 other stores in the area and get the brand we want for $1-$2 cheaper. On checkout they ask to scan your frequent shopper card. I always check my receipt and do not understand their use of a frequent shopper card. It has no cost saving benefit. I do enjoy each visit I have because of the animal nurturing environment but that is the only thing that makes Petsmart a standout. Again, if you are using a frequent shopper card for your purpose of gathering shopper habits and spending trends you are going to lose our business. We can go,to Wal-mart just across the street and spend, with the items we buy, about $5-$6 less and get other shopping done in the process. The only other issue I have is their freshwater fish. I understand the cost of filtering tanks individually and that it is just unfeasible to do so for what your market offers. But, seeing dead fish or white spots on the fish make me hesitant to buy any at Petsmart. I respect and enjoy your store but it would seem that "price-friendly" is not in your business model.

I have to say I've used PetSmart in McHenry and round Lake. I stopped using McHenry and came to…read moreround Lake over three years ago and have been happy with them so far until this last cut that my dog got my son's tail was not groomed like it was supposed to be. bottom half wasn't groomed like it usually is to the skin and his hair wasn't as soft this time for some reason so I don't think I really wanna go back for them having my dog my son for four hours they sure didn't do a bang up job. I'm really disappointed in them. And I don't know that I'm gonna go back. I really don't. And the same girl has been taken care of my son my dog several times in a row should know my dog by now. And I have specific notes of how I want my dog taken care of every time I make the appointment, but evidently they the last time. I don't normally post reviews, but I felt like this needed to be said for sure. The girls there aren't as sweet as they used to be with my and my dog is sweet. He has a couple dog has quirks you just roll with the tide. I certainly hope the girls get a better attitude and act like they enjoy seeing the that's what us mothers look for we want our babies taken care of from person.

Great doggie daycare in Grayslake! I recently moved to the area and was relieved to find a groomer…read more& doggie daycare less than 10 minutes from my new house. On my dog's first day of daycare, she was greeted with many smiling faces & I even got to meet one of the owners! The groomer did a great job on her as well. Very friendly staff & management. I also love all the pictures they upload to their Facebook page every day.

Our dogs have been coming to daycare and boarding and they love it. we love it too! the team is…read moreprofessional , helpful and well trained. it's been a joy and working off extra energy is always good for the pups! the leadership team lead manager Holiday G. and assistant mgr Colin are on top of things. Don't think twice, your dogs will love it and thank you!

I have been trying to get a hold of them for an appointment I had appointments for grooming last…read moremonth showed up durning the weather storm and no one answered showed up for nothing I try calling this morning to see if they have anything available and nothing no one picks up nor responses. Almost about a month ago I was interested in training my dog and they don't have any trainers...... what does this tell me about this business!!!!

We used to go to Pet Smart because our fur baby loved the groomer, Angela and she was so loving to…read moreour finicky, Koda. When Angela left, we were sad and tried other groomers in Pet Smart and near the area. No one compared to her. Happy to know that she now works for Tracy's and booked an appointment right away with ease. No waiting for weeks. My husband said that Koda was so happy to see Angela!! He was also was impressed with the place. Clean grounds. Pleasant staff. Koda loved seeing the horses on the farm and looked satisfied with his hair cut. We love Angela's work!! Our fur baby is happy again and looks very handsome!! Definitely recommend Tracy's!!

Lisa is an awesome trainer! Her positive reinforcement approach totally changed my approach to dog…read moretraining. I have a rescue, who is very timid and lacks confidence. Lisa showed me how I could build confidence and obedience. I cannot recommend this group more highly!

From the owner: We Specialize in Private Lessons Tailored to your specific needs…read more Over 20 years experience Fear Free Dog Training Techniques We also offer small group classes ensuring you get lots of individual attention

The first sign for a great dog facility is when your pups are happy to go in!…read moreWe board there and have playtime. Our dogs are so happy to get in there. They come back smelling fresh and never stressed out. Shag Bark posts walks and playtimes each day on Facebook. So comforting when you are away and can see that everyone is happy ! Professional and knowledgeable staff. This business is safe and treats your little ones like their own! You will not be disappointed!

I left my pets here expecting great care per reviews but was very disappointed…read more I received a call that my one pet would not put weight on his hind leg the night before I was to pick them up. It was the same the next morning, so I took him to emergency care since my vet didn't have any open appointments. I noticed he had several burrs, the painful kind in his tail and fur. The vet found burrs in his ears and after Knocking him out and X-rays we were told nothing was wrong that they could see except a little swelling in his hindquarters. The next day he was back to running around his yard and gas been the same since. My vet bill was astronomical, and no-one has called to see how he is. And I paid extra for walks where ge picked up these burrs.

I adopted a dog that was larger than I normally adopt and she had a lot of fear issues. I was…read morehaving a lot of trouble handling her and trying to teach her basic skills. Gary was referred to me by a neighbor and he worked with me and my dog to help her learn proper behaviors and lessen her fears. One of his assistants, Jason, worked well with my dog to teach her commands and proper walking skills. Jason connected with her right away and she looked forward to his visits and training. My dog and I are a great team now, thanks to the help we received from Gary and Jason.

Gary has been a fantastic source for training dogs and owners…read more Don"t lnow what we would have done without him. He truly loves dogs and helped us communicate with our Cocoa. Perhaps you should give him another try?

I've recently starting placing my adorable husky to Pampered Pup'z, and I've been so impressed…read more Leo LOVES to stay here! They are attentive, knowledgeable, and you can see they truly, truly care about the dogs we entrust them to care for. When they have provided Leo a much needed bath, OH MY GOSH, they did such a great job. If you're looking for a new "doggy day care," you'll be VERY happy with this awesome place!

They have a fantastic staff and we love the drop-in daycare option. They also give great baths and…read moregentle nail trimming. My dog loves coming here and I know he is well taken care of!