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Central Bay Roofing & Restoration

4.5 (60 reviews)
Closed 7:30 am - 4:00 pm

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Response time

11 hours

Response rate

100%

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The conversation between Central Bay and myself through Yelp.
Carmen N.

Let me preface this by saying that this is my experience. I understand that folks have to make their own decisions for themselves and their businesses. I used yelp for a home renovation project. I'm a new homeowner and I know nothing about caring for a home. I don't have a relationship with any roofing companies as I have never needed one in the past. Yelp suggested Central Bay because they service my area per their Yelp profile. The way that Yelp does it they ask you general questions like, your roof need, your address, your timeframe, etc. I answered all of them and using that information Yelp sent my project information to Central Bay Roofing. At this point every business contacted reviews the information and decides whether or not they can take on the project. Central Bay Roofing sent me a response 12 hours after I created the project. They were not the first company, nor were they the last, but they had time to review (or not review) the details. Justin sent me a link to set up a free estimate, which was great because it was easy to use. When I did that I submitted information on my project including my address, my renovation needs, etc. I made my appointment for the very next day. I confirmed with Justin by informing him I scheduled the estimate appointment. My message was read. Not in all this time did anyone say that CENTRAL BAY ROOFING DOES NOT SERVICE OAKLAND. I got a call 1 hour before my expected estimate time from L Garcia who was going to do my estimate who said that my home is outside of their service area. I asked him where his service area was, he said Alameda. I confirmed Alameda the city or county, he confirmed the city. I asked so you don't do any work in Oakland, he said no. He did give me his reason, which I didn't ask for, but I just think this is highly unprofessional and unorganized. I don't have much time off and they wasted my time and energy. I chose to schedule with them due to their roofing experience and high praise, but I can't say I experienced the same. If you're curious why it was because he was robbed at gunpoint on 54th Ave. I live on 51st Ave. What's unfortunate is that this business is missing out on lots of renovations I see happening in my neighborhood. My city is beautiful and vibrant and growing and I'm blessed to live here. Central Bay Roofing doesn't want to be part of this community and I respect it. But I don't respect them wasting my time. They didn't even cancel the Calendly event. So I'm still getting notifications #wtf

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1 year ago

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Justin B.

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9 months ago

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3 years ago

They did a great job! Took some waiting for them to be free but that just shows that they're good

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2 years ago

I only need a small repair. They managed to come out and repair it pretty quickly and at a reasonable price.

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8 years ago

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7 years ago

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15 years ago

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Ask the Community - Central Bay Roofing & Restoration

Review Highlights - Central Bay Roofing & Restoration

From beginning to end, Justin is one of the most responsive and professional contractors we have ever worked with.

Mentioned in 29 reviews

Read more highlights

Jenks Gutters and Downspouts

Jenks Gutters and Downspouts

4.6
(22 reviews)

Steve Jenks is the man to see if you need gutter work done in the East Bay. He's one of the few…read moreto use Galvanized Steel for his gutters and downspouts, and his website does a good job explaining those benefits, so I wont repeat them here. I've been using Steve for over twenty years, he's local and an expert and does high quality work for a fair price. He's also an expert and problem solver, so just show him the work, and watch in awe. We had rusty gutters in need of replacement, and the property management firm had a company from out of town ready to replace everything at a very high price, and with aluminum gutters. I immediately called Steve and he did a free inspection, and told me what needed to be replaced, as opposed to ripping everything out, and gave me a fair price. He was also an expert on the Home Owners Association paint schemes, and was willing to paint the gutters to match the authorized patterns, something that was a lot more complicated then I realized. I thought the gutters and downspouts were just white, and he showed me what needed to be done. He works fast, cleans up after the job and delivered on time. He is a gem, and comes highly recommended. We always turn to him, when we need work done in this area.

Stephen is fantastic. I worked with him to replace the 100 year old gutters and downspouts on my…read morehome that contributed to a major leak after the new year's storms. He is a craftsman who cares deeply about the quality of his work, but is also very friendly, quick to respond, and overall great to work with. The galvanized steel gutters he installed are beautiful and fit completely custom to my home. They were quite a bit more expensive than standard vinyl gutters, but for me the peace of mind of Stephen's quality work make them well worth it.

Sunshine Gutters and Roofing

Sunshine Gutters and Roofing

4.1
(336 reviews)

Huge thanks to Carol at Sunshine Gutters and Roofing!…read more We had a leaking skylight that was originally installed by another company, and we were preparing for an expensive repair. We received quotes ranging from $1,500 to $4,000 from other roofers and assumed we'd be paying out of pocket. Instead of trying to sell us a repair, Carol suggested we contact Velux directly, as she thought the skylight might still be under warranty. She was absolutely right. Velux confirmed that the skylight is covered and will inspect and repair it under warranty. Carol's honesty, knowledge, and willingness to point us in the right direction saved us thousands of dollars. It's rare to find a company that puts the customer's best interests ahead of making a sale. We are incredibly grateful for her advice and professionalism. If you're looking for a trustworthy roofing company, I highly recommend Sunshine Gutters and Roofing. Thank you again, Carol!

I hired this company for work on my property and had a mixed experience. The work itself was…read morecompleted well, but then I had issues. During the job, I paid an additional $200 in cash requested by the technician on site when he said some additional scope wasn't included in the $1,200 project. Later, the company stated they had no record of that payment and billed me for the full amount. I informed them of the payment and disputed the balance. I asked for documentation and clarification on their accounting, but that was never provided. Communication became focused on collection and lien warnings rather than investigating the payment issue. I was pretty shocked how aggressive they were in their phone calls and emails. I recommend that customers keep detailed records and receipts for any work done with this company.

Leon Brothers Roofing

Leon Brothers Roofing

5.0
(122 reviews)

I first came into contact with this company on Christmas Eve 2024. I had a leak in my dining room…read moreroof from a huge storm. I emailed a few companies with great reviews and the owner (Arcenio) of Leon Brothers Roofing not only replied quickly but he came out the next day (a rainy Christmas Day) to make the actual repairs. He shared pics with me of the roof damage and the work he did to patch it up, and said I'd need a roof replacement within a year. I subsequently contacted Arcenio last spring and got two other bids for replacing the roof; Leon Brothers came in at the lowest price. Even with additional work needed underneath the actual shingles, I saved $4-$5,000 over the next lowest bid. Most importantly, I was very pleased with the crew, the cleanup and the communication from Arcenio and his workers. They were diligent, stayed on schedule, and worked with my construction crew and painters to coordinate the work in the optimal manner. I cannot say enough good things about this company and highly recommend them!

I've had Leon Brothers help me with roofing concerns since 2022. We've unfortunately had many leaks…read moreor other concerns across 2 buildings and 4 different roofs (2 pitched, 2 flat). They've been responsive and informative every time I've needed them to check or fix something. They offer reasonable prices and work closely with me to engineer and design the best roofing solution for my needs. I recommend them to all my friends who need experienced roofers. Leon Brothers are the best!

Central Bay Roofing & Restoration - roofing - Updated July 2026

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