I had a hard time deciding which vehicle to buy yesterday the service at Central Chevrolet was great. Jody did a great job finding a truck really trying to make a great deal on it. Even though I ended up choosing a truck from a different dealer I would highly recommend shopping at Central Chevrolet. read more

Do not stand behind their products. Bought a truck from them and after 8,000 miles the transmission failed. The service department does not do their part in making sure the truck is in good condition to sell. They tell you whatever they need to tell you to make their selves a sale. Had ford dealership and a 3rd party mechanic look at the transmission and both opinions were the transmission was in that condition before purchase read more

Bought a brand new Equinox on December 20th 2025. Went to get my first oil change at 3000 miles today (2/18/2026) as recommended in the "My Chevrolet" app. I made an appointment for 10:00 AM and I arrived a few minutes early. The tech said it would take 45-60 minutes. After an hour it wasn't ready, so I went to check to see how much longer. I was told they are backed up and it would be another 45 minutes. After another hour I went back to check again and was told it would be yet another 20-30 minutes (that was 30 minutes ago). I am still waiting. A simple oil change should not take over 2 1/2 hours. While the technician was very nice, and apologetic, it unfortunately does not fix the issue. I understand that things happen, but when I asked the tech how long it would take when I first arrived, there was absolutely no mention of them being backed up. Had she told me they were running behind, I would have rescheduled. If you value your time, I would not recommend the service department. read more

Terrible people to do business with they are liars will tell you anything to get your money then they don't stick up to their end of the deals old me a new z06 off the show room that they done body work on and painted.lied to me when I asked about missing emblems they are crooks ,they bought it back ordered me a new one that showed up wrong spoiler ,paint damage ,no canards that was ordered on car they charged me more than our deal was then leave your hanging on promises of fixing the car as promised ,they never had intentions on doing ...don't do business with these people drive to Memphis get better service better deal and most of all no lies...my name is Dennis Blankenship I'm not scared to tell who I am if you have any questions about my experience call me 870-844-1344 or if dealership wants to fix this problem stand behind what i ordered and was promised..you know how to reach me read more

Bought a truck with 60k miles it's been in the shop 3 times for transmission over a month each and now it's in the shop for drinking oil at 90k miles been there two week and they still haven't taken it in the shop read more

I HIGHLY do not recommend this dealership. If anyone knows me they know I am very understanding and kind, but the way this business has treated me is very unacceptable and disappointing since I just bought a brand new 2025 Chevy Equinox from them on September 30. I was able to drive the vehicle for 4 days before a check engine light came on. When I contacted my sales associate, he was very vague and did not get back with me. When I called to see what I needed to do, the service department said I could bring it up there to hook up to a computer but they wouldn't be able to get to it until October 9th. They asked if I had to jump it off yet and that as long as the light wasn't flashing that it was safe to drive. When I was there on Oct. 4th I requested a loaner because I did not feel comfortable driving a new vehicle with a check engine light on when I have two small children. When I was at the dealership, I discovered that I was lied to by my sales rep, Ron, and that he never placed the order for the floor mats until that day. (Which was in my paperwork on that Monday and was supposed to be ordered then.) They were also supposed to be replacing the back trim that was scuffed in transport. They said this would be fixed in Oct. 11, but now they are saying it is on back order. They finally recommend the part that was damaged, a fuel injector, but this is still not ready. When I went to the office last week, on Oct. 10, I asked to speak to the general manager. Jessica at the front desk escorted me to the waiting area and a man came and got me. His name is Mike and I was told he was the general manager. I come to find out today that this is a lie. I still have not received my vehicle or a proper update. I have been spoken to in a condescending manner, and I feel this is just because I am a female. I cannot get someone to return a call unless I ask to speak to the general manager( who I found out is on vacation.) Then I magically get a call but it is always to push back the day without any definite answer. Now I have been without my brand new vehicle for 12 days, have been lied to repeatedly, talked down to, told I could not get another vehicle instead (Mike said this is not something they have to do- but they could give me $300- 500 dollars for my pain in reward points. I have still yet to be apologized to. I will never do business here again and will tell anyone I know to never purchase a car here. This is unacceptable and insane to be dealing with. Update: 10/24/24 The GM responded to my complaint before ever reaching out and trying to get my side of things. This is how they do business. read more

Central Chevrolet - Car Dealers Near Me - Jonesboro, Arkansas

Had a great buying experience with Darreal Shannon. Easy to work with and did not have to wait around for pricing or paperwork when we closed the deal. They even found us a better rate than we came in with (which was a great rate already). I will shop here first next time we are in the market. read more

Ordered floor liners in person at the parts department to insure I got the right ones. Called for 4-5 days before finally speaking to Cody in parts who said they were in. I drive an hour to Jonesboro to find that they are not in. Cody says well I can ship them to you. I thought that would be awesome. So I give him a $100 and $25 Chevy rewards voucher as partial payment and go for my card to pay the balance. He said "don't worry about the difference, we have a little wiggle room on the price." This was on a Wednesday so on Friday I call to verify that they'd been shipped only to find Cody had quit. Now the dealership will not honor the price Cody promised me. It seems that working with management at this dealership is impossible. I hate being made to be a liar but this is exactly the way I'm being made to feel. read more

Really nice not high pressure sales guy . They didn't have what I wanted . I wish all sales guys were like this.

The service department at Central Chevrolet in Jonesboro, Arkansas is always swamped. I attribute this to the excellent customer service and mechanics. They are busy because they are good. read more

I had an 11AM appointment to get a tire replaced (Zurich) on my ESCALADE. It was after 4PM before it was finished. My vehicle sat at the check in for an hour and a half before it was even taken back to service. I also had to get another set of lug nut locks, because the LAST time I had my tires rotated the mechanic did NOT put the key in my vehicle. This is the SECOND time that has happened. The previous time was with the Escalade I traded in to get this Escalade. The guy advison was nice. The lady advisor who checked me in seemed like she could care less. After she finished up her paper work and took a couple of call she got around to checking me in, but tried to hand me off to the guy I had previously talked to (who was not there that day). There were people standing in line most of the day. Appearantly they were WAY understaffed! This is next to the worse service center I have ever seen. On occasion they HAVE been on their game, but mostly off. However they have always been apologetic, and showed good will toward making it right. Although it runs a little thin after a number of times. Cadilliac vehicle, Cadilliac dealer, but not so much Cadilliac service. Sorry to be so critical, but you DID ask me to tell you about my expirence. read more

Chris Hutchinson "Hutch" is the most honest and trustworthy vehicle salesman that I have ever had the pleasure to deal with. Hutch was straight forward with the vehicles shown to us and offered opinions based upon our driving habits and vehicle needs. This method of salesmanship saves time and money; Hutch did not try to sell us something that was not suitable for our requirements, with a few basic questions Hutch was able to match us with a car that met all of our search criteria. With the first car he showed us. Of course we looked at other vehicles, but ultimately it was the first car that he determined was best suited for us. TWO THUMBS UP!!!! read more

My husband and I purchased a new car back in October and the service was impeccable. Between test drives and changing our mind back and forth, they were nothing but helpful and patient. Not to mention they gave us the best possible price. We came in with negative equity on our previous vehicle of nearly $6,000 and left with POSITIVE equity of about $7,000 in our new vehicle! They followed up with us to see if we were still loving our vehicle and offered us our first two oil changes free via their service. They even sent us a batch of chocolate chip cookies for doing business with them. So - fast forward to March, It was easy to call and make an appointment. You just pull up in the service lane and check-in and you can already see them taking notice that you are there. AKA you don't watch your car sit in the parking lot for 30 minutes before someone even looks at it. They said it would be 30 minutes max. You proceed to the waiting room where they have nice seating, clean restrooms, a kids playroom, tv, and complimentary drinks. I had just enough time to feed my baby before they were finished. So this might have been 15-20 minutes tops. They had changed my oil, rotated my tires, filled them with air and washed my car. This business put in the time and thought to not only getting our business honestly- but by keeping it and earning our trust as well. read more