Bad experience at check in. Very rude and loud lady with glasses at front desk. Yelled my name across the waiting room. Back office staff and Dr Kasper were great, very attentive & proffesional. read more

Dr castello is grate don't get me wrong, what I find so irritating is having to wait two hours to even be put in a room and then have to wait even longer to see the dr. Just to talk to him for 10 minutes. What sucks too is when you call its almost impossible to get through to talk to someone. When I needed disability paperwork filled out they continuously kept messing up on the paperwork causing it to get rejected multiple times. I honestly wouldn't recommend this place to anyone and if you do go be prepared to wait hours read more

Central Coast Orthopedics - The front desk - Sports Medicine Near Me - Santa Maria, California

Well done I went to get a shot in my knee and I don't limp any more! Now I need another shot in my left knee. read more

Unsure about the current rating. I was directed to this office from the ER at Marian Medical Center. I was in a motorcycle/deer accident in December of last year. Xrays revealed that I fractured my collarbone. There were a few hiccups on my side regarding my coverage but the front staff I spoke to were very friendly and helpful. Natalya was the best. She was constantly looking out for me. This was a very favorable interaction with the office front staff. read more

Dr. Castillo is very attentive and helpful in the treatment if several problems I am having with my arm and hand. I would highly recommend him if you're fortunate enough to get into his very busy practice. Getting appointments are a bit difficult , but that seems to be true of all our health care providers. read more

The admin and front desk people are helpful and curious. The drs are some of the best within the trickiest area! Frankly even better than some in LA and SDiego. I would recommend a visit even if a consultation is in order! read more

Dr. Kasper is amazing. He has performed 3 different surgeries on me. The staff is very friendly and helpful.

Everyone in the office was so Friendly and Professional. They answered every question I had. I only waited maybe 10 minutes before my appointment. I saw Dr. Kistler I highly recommend him. read more

I have always had great experiences when seeing a doctor at CCO. Dr. Castello has been my go to for any orthopedic problems and I won't see anyone else. My mother was seen by another doctor there for a total hip replacement and we couldn't have been happier with her results. Office staff is friendly and helpful. read more

Dr. Blackburn is a caring, knowledgeable surgeon, with expertise gained over years of work. I would trust him to what is needed.

Great care, professional, direct and straightforward. It was a good appointment. I sort of knew the answer but it was good to hear I was correct. read more

Outstanding care they are professional and very attentive excellent customer service and support to patients needs

The doctor and his assistant were very friendly and funny. Explained the procedure in depth and made me feel comfortable and confident. He was very careful with the procedure and it was very easy and fast. read more

The PA was very attentive to my needs and is working with me to find the best way to deal with my health issues.

Poor office staff. Recieved a message to call back to schedule my surgery, called 4 days in a row and left messages as staff was apperently unavailble, still have not heard from them. I already have a new doctor at a different facilty that called back right away..... read more

They deserve zero stars. Their office staff is very rude! There is absolutely no customer service at this office probably because they have enough patients and they can afford to be rude due to the high need of their office. This is too sad. My mother is a patient here and I do all of her translating. They are awfully rude to her for not speaking english. They are even rude to me as well. We have been trying to schedule a surgery and Candice called us to let us know they are aware and we need to stop calling them! She said that they will call us but it has been month with no call from them. I am afraid to call them and remind them since we have been told to not bother them. It is too bad that they treat people this way and that there are no repercussions for it. read more

I wanted to work with Dr. Castello because he has an excellent reputation as a surgeon and he was highly recommended. On my first appointment, I had fallen, severing the ACL in my left knee, tearing both menisci, and fracturing my tibia. I had severe chronic knee problems, multiple previous surgeries, and instability (which caused the fall). I said that I'd been told I would need total knee replacements within a few years, and that I wanted him to do the surgeries. He glanced at the MRI and asked if I wanted him to surgically repair the damage from the fall. I asked his opinion. He shrugged. He suggested I return for a steroid shot to manage the pain, and left without examining my knees. I was in his office for about 5 minutes. Disappointing. I returned for the steroid shot. Once again, he didn't examine my knees, and he was in the room just long enough to administer the injection. Three years later, my knee pain had grown progressively worse, so I returned. It was time to consider knee replacements, and I had questions regarding a couple of new surgical procedures I'd read about. I'd also gained a few pounds during Covid, but I didn't want to worsen my knee pain, so I wanted his OK on my exercise plans. In addition, I wanted to ask about a referral to his colleague, Dr. Blackburn, as I had serious, ongoing spine issues, as well. On this third visit, new x-rays were taken. He glanced briefly at the x-rays, and said my knees were bad and it was time to think about replacement surgery. He briefly answered one question I had about replacements. Then, before I could ask my other questions, his hand was on the doorknob and he was talking over his shoulder. I said that I had a couple more questions, and he replied, "I'm behind." I said I would be brief. I had my questions on a note card, because I knew I would need to get right to the point. He tried to rip the note card out of my hand! I pulled it back and repeated that I'd be brief. I asked him if it would be OK to ride a bike with my knee issues, and he walked out, yelling as he strode down the hall, "Join Weight Watchers!" Weight Watchers has an 11% long term success rate. It was a lazy non-answer. So because he was "behind," my allotted time was less than four minutes? The fact that he couldn't take time to answer my questions cost him two knee replacement surgeries, and cost his colleague a referral. I've since found an orthopedic surgeon for my spinal condition that I'm impressed with. My initial visit lasted around two hours-- he asked me questions and listened to the answers, as well as doing an exam. The contrast to Dr. Castello was striking! I'd decided to change knee surgeons at that point, but I receive a small benefit from a Long Term Disability Insurance company, and I have to update my medical information periodically, so a few days later I dropped off a form and paid the $25 office fee for them to fill it out. I crossed my fingers, because I knew Dr. Castello had no idea what was wrong with my knees-- 1) my problems weren't on his x-rays; 2) he'd never examined my knees; and 3) he'd never asked about my knee function or listened when I'd tried to explain it. When I picked up the form, his staff had written "osteoarthritis," and he'd signed it. That was all they filled out on a 2-page form. That's NOT what's wrong with my knees! Yes, I have some osteoarthritis-- like everyone over the age of 40! The actual diagnoses, which are listed in their records, weren't mentioned, nor were the functional knee issues that impact my mobility. I asked for a copy of the office visit report, hoping it might provide more information that I could submit to the insurance company. I was shocked when I read it! He thanked my Primary Care Doctor for referring me (she didn't, and she hasn't been my doctor in nearly a year). It explained his "findings." Everything in the report was from shared Dignity health records-- the work of my other doctors. Dr. Castello's office billed my insurance more than $300 for this 4-minute visit! The report went on to say that the patient "denies this," and "reports that" for numerous symptoms. When did I do that? It listed many tests that he'd supposedly performed. Um, no! It concluded with a paragraph saying he'd discussed the various treatment options with me, and how we'd decided to proceed. Didn't happen. I'm sure Dr. Castello is an excellent surgeon (two stars for that), but he's streamlined his practice to the point where the patient is no longer part of the equation. He makes the most money doing surgery, so if you aren't scheduling one that day, he's isn't interested. Bottom line: If you are considering something as important as knee surgery, you deserve a doctor that does a complete evaluation, listens when you talk, keeps accurate records, and works with you to meet your needs, whether it's answering your questions or filling out an insurance form. I'm going to keep looking. read more

Dr Kistler (bone/trauma) and Dr Kasper (soft tissue/sports medicine) are my dream team! I may not be walking at all if it weren't for Dr Kistler after shattering my tibial plateau. He then helped be my advocate when I wasn't progressing, months after the initial surgery. He helped make sure I met with the right soft tissue specialist, which then connected me with Dr Kasper. My second surgery was arthroscopic with Dr Kasper. Prior to this surgery, 11 months after the initial accident, I still couldn't straighten my leg and was in too much pain to participate in any of the activities I love. I couldn't even get up a flight of stairs without significant pain (I'm 31yo and normally very active). His team fought my insurance for weeks (MRIs weren't giving them the info they needed to approve arthroscopic surgery). I'm 2 weeks post-op from my arthroscopy with Dr Kasper and already have more mobility and less pain. Both Drs and their assistants (major shoutout to Gillian!) always made time to speak to me or see me in their office. I am seriously so grateful to have found these incredible people. I also want to give a shoutout Dr Schuekler! Many people have recommended him and I have had family who has had great experiences. He was on call when I was brought into the hospital, and recommended Dr Kistler as a better fit for my traumatic injury. I don't remember much from meeting him (I was very out of it), but so happy he got me on track with this awesome team at CCO. read more

This place is HORRIBLE. I had surgery a month ago and they still haven't filed my disability paperwork. I've paid their stupid little fee, and waited a month and they still haven't done their part. The medical assistant, Amanda, is impossible to get ahold of. And whenever she is in the office, she's "unavailable" and will never return your call. The desk workers are rude and show no desire to help you. Go somewhere else with your money, this place is HORRIBLE. read more

Unfortunately, I have needed the orthopedic professionals a few times. Fortunately, Dr. Kasper has been my doctor each time. He is very personable and professional- all three of my surgeries went perfectly. Thank you Dr. Kasper read more

good care,they are very professional and good care of quality I love the way they show family love and make you feel comfortable

I had the worst experience I've ever had with a medical provider. I was seen by Dr Devine as a patient at French Hospital. He said I must schedule an appointment with him the following Monday. He said his schedule was booked but to tell his staff to fit me in at his request. Their system has 10 prompts, none of which allows you to speak with a live person. I've left 7 Messages and haven't received one response. I finally saw my medical provider who just happened to have Dr Devine's cell #. She explained my frustration and he said to call again. I left several more messages with no response. So I'm unable to schedule a follow up visit after hospitalization. Dignity Home Health said they have left several messages for him with no response either. They said they are unable to provide adequate care due to a lack of response from this office. They even said if I am finally able to speak with Dr Devine to please tell him there is a major flaw in their system. In his profile Dr Devine mentions he specializes in treating athletes. So I imagine if I was a renown athlete I'd get a response. Dr Devine is part of Dignity Health which claims that human kindness is their mission. They have definitely failed in that regard. On Monday I'm contacting the corporate office of Dignity Health to file a formal complaint. At this point I would not recommend Dr Devine or Dignity Health. They are severely lacking in human kindness or care. read more

I wanted to express my deepest gratitude towards Dr. Paul Castello, he is by far the most professional physician by taking care of my wife Dora Corcino by performing a hip surgery in such a timely manner, while at Marian Regional Medical Center. Though her injury was unexpected and traumatizing for her. He provided comfort and reassurance that she would come out well. She is very happy and we both give him high praise for his expertise in his field of practice. Thank you, God bless him. read more

How do you rate a doctors office? One that has a half dozen or more working there? We've been established with them for over 24 years. They have fixed my knees, back, my daughters hip, her foot, started on my sons shoulder (it was a bigger case and needed more attention) and now my rotator cuff tear and all the working parts that go with it. Each doctor has their own personality or tick so you can't hold that against a practice. The Pismo office front office seems to be more friendly than the Santa Maria but it could have been a bad day. Or it's hard to judge a persons reaction under these dang masks. (Yes my husband needs to accompany me back I just had surgery and may not fully recall everything- is that even a question?) but over all I'd recommend them as a great local place to get fixed up. After all my doc fixed a fifteen year old injury (knock on wood) and all I have to do is rest (that's the hard part) read more

If i could give this office -5 stars i would. This is the S H I T I E S T office i have ever been to. The unprofessionalism is ridiculous. Not only do the receptionists not answer the phone but when you do get them on the phone they dont know anything about anything. Reida the wc Dr is a straight up bit*h. Shes rude as hella and apparently only has 3 words in her vocabulary which is "I DONT KNOW". Dr Blackburn had me baffled. It was a KNEE appointment and for about 20 mins he interrogated us about the covid vaccine and questions us as to why we didnt have it. He didnt take our response as an answer so he continued to mansplain it to us and question our knowledge about medicine and the fda. We continued to brush off the convo and get him to do his fucking job and look at her knee but he then continued to make the assumption that we were conspiracy theorists and explained that the vaccine wont change our dna LOL. fucking ridiculous. once he finally glanced at her knee he decided to tell us that she will probably get fired from her job for being out on workers comp. Moral of the story i wouldn't recommend this office or Dr Blackburn to ANYONE. not even my worst enemy. read more

Very professional. Dr Spoo is very patient, and has a great personality. They explain everything and answer all of my questions.

Took a long time to get an appointment with Dr. Blackburn and then they cancel it because doctor is not going to be in the office. Totally unprofessional. No one deserves to be treated that way. Too bad there aren't many spine specialists in the area. read more