friendly and caring Quick and timely…read more dental orthodontics is a place I would always go to I would refer them to how well they treat their clients/patients

I and my family have been coming to HD since 1989. The care…read morewas excellent and you felt like family. When my dad passed way in 2012, his bridge was in the process of being repaired. When Dr. Trammel learned my father passed away he put a rush on my dad's bridge so that he may be buried with a full set of teeth. But the years caught up with this dentist. 6-7 years ago he botched my root canal and crowns. I complained to the staff about pain and discomfort but I was ignored. I had other problems that the staff ignored. Tremmel finally retired due to health problems. I ost a tooth because the gum area became infected. I complained for 2 months about the pain but was ignored. A new doctor redid my root canal but it was always painful for 3 years. Last year I was sent to a specialist and he informed me that when HD redid my root canal they did NOT clean out all the bacteria. HD did a poor job making me a partial because I lost that tooth. The partial was painful and it actually moved my back molars that it attached to. Instead of moving my Terr back the dentist shaved my teeth. They just replaced the crown that was not done correctly with a larger crown, but that moved my back teeth and I'm now biting down on my gums. Now they are saying they may have to shave my bone! Or this or that! It appears that I go in for one thing and they keep adding things. My day we called that padding the bill. So, my bite is messed up and the back teeth are still digging into my back gums. I left. Never to return. My suggestion don't go here because it's all about how many procedures they can force on you. They create problems so they can charge you more for more procedures.

Dr. Paul did a great job with my daughter's extractions. She is in the process of getting braces…read moreand needed a couple of teeth removed. The procedure was so quick that I barely had time to warm up a chair in the lobby before he was finished. He has very gentle hands--my daughter had four teeth removed and experienced no swelling or pain. Thank you, Dr. Paul. We are very pleased with your work!

To be completely honest, I'm a little nervous coming here... but I really wanted this dental office…read moreto work out. I'm fairly new to Cali and finding a dentist has been challenging. The first office I tried had wonderful staff/dentist, but the location was tucked between businesses in a tiny lot with zero parking, everyone was great, you'd be seen quickly and I'm sure poor parking drives away the members. The second place. staff was kind, dentist was bleh. Kind of cold but the biggest problem was how DIRTY this office was. I'm really not overly picky, but it's hard to relax in a dental chair staring at layers of dust everywhere. It felt like you'll walk out with an infection from that place. I NEVER returned. Notice I'm not mentioning who - because I'm not trying to be hurtful. Now... Vernon Dental. I WALKED in and was quickly offered a same-day appointment. During appt, everyone was welcoming, professional, and the office was CLEAN. Oh yes... there's PLENTY of parking! After my appointment, I needed help and called... this is the nightmare. The biggest (so far only) issue this office needs to work on is their phone system. Calling the office is extremely frustrating!! There's an AI answering service that sends you through endless prompts before finally transferring you to an operator. Then after sitting on hold forever with your blood pressure already rising because of this AI, the call disconnects!!! I called back 6x and all 6x call just ends. Soooo disrespectful. I truly hope this is a system issue and not the front desk staff because everyone in person has been incredibly kind and helpful and that would suck! And if the receptionist is in fact hanging up on members because she's overwhelmed, get her some help!! Even an intern would be helpful!! Shoot you get 2 interns so there's always 2 receptionist/admins available. Your girl now can manage that area and handle the more complex tasks, while delegating appt booking or smaller general questions to HER interns. Seee problem solve! I've worked clerical years ago and it was a very undervalued and unappreciated position. I got my interns when I was about to leave. This AI will know your name but can't even find your scheduled appointments? That's minimal AI help. Get rid of the AI and get additional receptionist support, it would make a huge difference because this part of the experience will absolutely drive members away. I want this to work so I'm annoyed but will refrain from calling and just use my breaks to drive over (little voice inside is yelling ridiculous). Those looking for dental care:: once you actually get into the office, the experience is great. Everyone I have interacted with has been kind, professional, patient, and caring. And the air feels clean lol. Yes, there's usually a wait. Yes, there's a line. But to me, that says something important: people want to be seen here. The office stays busy because members trust them and are getting the care they need. Honestly, if you have the time, it's probably easier to stop by in person and avoid calling for help. That would be much faster and with less frustration - even if it takes time to make the trip.

I had such a great experience at Spring Hills Family Dentistry in Grand Terrace that I felt I…read moreneeded to take a moment to recognize the entire team. From the moment I walked in, Jolina at the front desk made me feel welcomed and comfortable. She explained everything clearly, especially the financial side, which immediately put me at ease. Letty was also incredibly helpful in breaking down my insurance versus out-of-pocket costs. She made everything easy to understand, which I really appreciated. Val, the dental assistant, was very welcoming and helped me relax during my visit. You can tell she genuinely cares about patient comfort. Dr. Lalifa is outstanding. The level of care, professionalism, and attention to detail was top-tier. I felt like I was in very good hands the entire time. A special thank you to Mido, the dental hygienist who helped me with my deep cleaning. She was incredibly friendly, made me feel comfortable throughout the entire process, and honestly motivated me to take my dental health more seriously moving forward. And lastly, Alex at the front desk made the checkout process smooth and clearly explained my next steps and provided all my receipts. Overall, this team made what could have been a stressful experience feel easy, comfortable, and even motivating. Highly recommend Spring Hills Family Dentistry to anyone looking for a professional and genuinely caring dental office.

I removed my 5 star rating because of my latest visit. I was…read morethere over an hour listening to sales pitches, instead of getting a routine cleaning? They were willing to charge me for a deep cleaning and soon as I declined they told me that I needed medical clearance paperwork?

I have been coming here for years. The staff is amazing…read more Patti is a great hygienist. Dr. Massey is a wonderful dentist. He explains what he will be doing and says to let him know if anything hurts. I would recommend dental practice of San Bernardino to one and all. They are not out to gouge you. Great job Dr. Massey and all of your staff. Keep doing what you're doing. Bravo

Agnes always does a great job cleaning my teeth. Been coming to this dental office for over 30 yrs.read more

Today was a truly special experience with Dr. Mee with State street Dental and his team. His calm,…read morepositive energy immediately put me at ease. I'm usually very anxious at the dentist, but within minutes I felt relaxed -- no pain, no tears, just genuine care. The entire office is professional, warm, and supportive. You can tell this is a great team. I highly recommend this dentist, especially if you're nervous like I am.

First time in this beautiful office and it did not disappoint. Very clean, very aesthetic. The…read morestaff is super friendly from the moment you are greeted. My dental hygienist was amazing (I believe her name was Britney I hope I'm right). She was very sweet and very informative. Dr Steven was great, easy to talk to and he made me feel very comfortable. I will be recommending to all my friends and family.

I felt comfortable and welcome at this office. The treatment was delivered with gentle hands and…read more understanding. They see me as a person and for that I am grateful.

Been going to dr. Wong for over 40 years. He and his staff always very nice and take care of what I…read moreneed done.

Called in on Thursday to make an appointment for emergency, said they could get me in on Saturday…read moreat 9am. Should up and said I wasn't in the system and had no appointment. Have always come here and honestly the front staffing have gone down hill. Bad customer service.

Thank you, Rialto dental care for a very pleasant experience. I appreciate your patience and…read morecompassion. Very professional and stellar customer service.

My children and myself have been with them for over 15 years. Honest and friendly. They ask my…read morekids all the time how I am doing. Excellent care team! Extremely clean building, very nice staff, efficient. They consult other dentist about extreme dental concerns.

My son received wonderful care at Wildwood dental group! All the staff is so friendly and Dr Dason…read moreis the best! The hygienist, Miriam, was very gentle and knowledgeable. Definitely recommend!

I've been a patient of Dr. Hatami since 2019, and throughout the years I've referred family,…read morefriends, and anyone looking for an exceptional dentist to her office. Dr. Hatami is a woman of integrity -- patient, professional, detail-oriented, and truly gifted in dentistry. She has a keen eye for making sure everything is done correctly and with excellence. Not only is she an incredible dentist, but the specialists she works with reflect that same high standard of care and professionalism. My smile is so beautiful today because of the quality, precision, and genuine care I've received by Dr. Hatami & her team. I'm currently working with Misha on my SureSmile treatment after she helped me through my implant process, and the experience has been seamless. She is such a joy to visit, and you can truly tell she loves what she does. She is knowledgeable, helpful, and always makes the process feel comfortable. Melanie is also an amazing hygienist -- thorough, gentle, and knowledgeable. Jessica, Vicente, and Kirsten have all been wonderful when it comes to scheduling and accommodating my busy schedule, which I truly appreciate. It has definitely been a journey, but such a positive and rewarding one because this is a team that truly loves what they do and genuinely cares about their patients. Taking care of your oral health is so important, and Dr. Hatami and her team make the entire experience pleasant, comfortable, and worth it. I'm incredibly grateful for them and highly recommend this office to anyone looking for top-tier dental care.

Had a deep cleaning by their Dental Hygienist, Chrystal. She was professional, knowledgeable, very…read morethorough, and gentle. She is very skilled in administering shots. I have had issues with novacaine shots in the past. She addressed the issue perfectly. Minimum pain when she administered the shots. I was numb for the procedure and not overly numb for hours afterwards. Overall, a very positive experience.

Redlands Family Dental Care is a lifesaver. It was a weekend, and my daughter tripped and cracked…read moreher two permanent teeth. We called our former dentist on call and they said "our offices are closed today but we spoke to our dentist on call and they said to get her seen right away but it might be hard to find one since it's the weekend. Good luck." Luckily, Redlands Family Dental Care was open and accepted emergency walk ins. We were seen within thirty minutes of the accident. They were so friendly and accommodating, even speaking to the endodontist on call who made arrangements to see her first thing in the morning tomorrow. They created a temporary seal until tomorrow's appointment and made sure that my daughter was comfortable the entire time. At the end of the visit, we switched the entire family over to this dentist.

I no longer dread going to the dentist, Alycia Takes care of me when I walk in and any questions I…read morehave concerns for cleaning I go to Amanda she she's not harsh. She takes really good care of me. She cleans my teeth thoroughly without pain. And my dentist, Dr. Theodory is incredible, all of them are incredible. I will no longer go to another dentist. It's an amazing office with the best hours and crew you could ever hope for open seven days a week from morning to night. Again a very big thank you to Dr. Theodory, Amanda, and Alycia for taking such great care of me. I appreciate all of you