I had a few questions about keeping up with routine care and what I should actually be doing at my…read moreage, so we went over the basics without making it complicated. I liked that the advice felt practical instead of a giant list of things to worry about, and the office had a pretty welcoming feel overall.

As a healthcare professional, I understand the challenges involved in finding quality care. Based…read moreon the experiences of my patients, excellent primary care may be the most challenging to find. Here, I've found an excellent physician in Dr. Velez. I came in as a healthy, young male for a pre-employment physical. Working in healthcare, I get physicals at least annually, among other tests and screens. She could have easily performed a cursory physical exam, asked me whether I could physically work, and signed my form. Instead, Dr. Velez provided a complete physical exam, obtained a full medical and surgical history, and screened me for a few health conditions based on my intake forms and family history. Needless to say, I was impressed with her approach this visit. Not only does she provide comprehensive care, she also knows how to build rapport. She entered the room with a friendly smile, used little medical jargon, which improves communication for many, and was very approachable. If I were to stay in Orlando, she would be my primary care physician! Velez Family Health is located in Dr. Phillips in an office building. It's not visible from the parking lot, but if you walk down the hall of the north building, you'll find this clinic on the first floor past the restrooms. The place is clean, and the front desk staff is affable. Want a doc who truly cares about your health? Come here!

Amanda Degee is professional, courteous, and knowledgeable. She really cares about her patients.read more

Worst care in a desert of mental health care. People who answer the phone don't speak English at…read moreall. You simply can't understand what they say. Try and make a follow up appointment and you will never be able too. For your survival run away as fast as you can.

Lake Eustis offers exceptional care and compassion for their patients and families. The corporate…read moreleaders are passionate about providing the best possible care through the candidates they hire. They have put together a Team of leaders who are dedicated to the success of their employees and offer daily support and encouragement. These two things combined, can not be matched by any other company. I am truly grateful to be a part of company that lends itself to honesty and Integrity in all aspects of the business. Lisa Seal-Admissions Director

Quality of care is above average. The staff genuinely care about the patients and families…read more Everyone here is considered family. Not only is the Rehab team amazing, I can't say enough about the nursing staff. They go above and beyond every day to make sure residents/patients are protected and cared for. Amazing team!

BEWARE.... Time to…read moreget results and plan of care is insane. I was sent two other peoples medical records so was I being treated based on my results or the other patients reports I received??? Thats a serious HIPPA violation and then would not give me my records after several requests and then are threatening to charge me or they will ONLY send to a physician.... I am a BSN and know that's NOT true....

Let me start by saying, Thank God I found this practice! They literally saved my life... Frandzie…read moreis the most compassionate, caring medical professional I have EVER been to... She truly cares for her patients... and wants to help them get well... I felt like I was dying this year...literally...I couldn't stand without toppling over or running into walls, I couldn't put two thoughts together... I'd forget what I was trying to say MID-WAY in a sentence! I looked like I hadn't slept in months...deep, dark circles under my eyes...my family was super worried about me... I had begun to "get my affairs in order". :( I didn't want my husband or kids to have to get rid of useless stuff when I was gone... they'd be dealing with enough emotional issues... so I was trying to make things easier on them... WHILE just enjoying the rest of my days... Frandzie was determined to find out what was wrong with me and help me... I had blood work done, got some other tests done that I'd never even heard of before, and went to several specialists she referred me to, personally... She went above and beyond to take care of me... Come to find out, I had completely STOPPED producing hormones... Apparently that's a really bad thing...It was suspected that I might have Addison's... Thankfully, that's not what I had... Through her very thorough testing...she discovered the reason my body stopped functioning like it was supposed to. It was actually something super weird that you wouldn't think would cause any issues... One of the medications I was taking (that a different Dr. prescribed me), ALMOST killed me. Once I got OFF that medication, I started improving... I'm not 100% yet, but I'm on my way to being well... :) I'm no longer running into walls, or toppling over... and I can think again... I don't seem like an Alzheimer's patient anymore... :) I am thankful to God that I found this practice and these wonderful people... especially Frandzie... :) The office staff are wonderful! Always kind and willing to help me in any way... I feel at home here... The office at Vanguard Medical Center, is such is so warm and inviting...and when you're called back to a room, it's so cozy... more like a home than a medical office... And Frandzie sits with you and talks to you like a REAL person... You KNOW she cares... Not like most medical offices, where they come in for 5 minutes IF you're lucky... and they give you their best guess... and hope that it works... I LOVE going to my appts here because I know I'm being well cared for... This is the first time in my entire life that I have real hope of getting better... I have other health issues... and I know Frandzie is working to help me live a normal life... Not live a sick life... I wish I had gone to a Functional medicine practice sooner... Thank God for Vanguard and all their wonderful people... Because of them, (and Frandzie), I am alive... :) I'll take Frandzie over ANY medical Dr. out there, hands down! :)

no complaints, went to make appointion for neurapathy test had an appoint and test in about 1 week…read moreand a half. that morning I was seen exactly at my appointment tim 15 painful minutes later i was on my way home

I should have known I was going to have another problem with this office after my very first visit,…read morewhen I waited well over an hour past my appointment time just to be seen. Unfortunately, my most recent experience proved that this office clearly has no idea what is going on. I arrived 30 minutes early for my scheduled appointment at the Ormond Beach location, only to be told after checking in that my appointment was actually in Orange City. This was after three days of trying to reach someone to confirm the location -- and being told by their voicemail not to leave more than one message. No one ever called me back. When I finally reached someone after leaving the Ormond office, she said she would contact Orange City and call me right back. That call never came either. I drove to the second location on my own, only to be told I could not be seen and would need to make yet another appointment. By then, I had wasted half my day, two unnecessary trips, and my own gas because of their complete lack of communication and coordination. No patient should have to deal with this level of disorganization. My time has value, and I fully expect the doctor to pay the invoice I submitted for the time, mileage, and inconvenience caused by their repeated mistakes. This office needs serious internal fixes before more patients are affected. I really feel for the other patients that left poor reviews

I hade been in Pasadena Villa for several years and it was an awesome place to be! I went directly…read morefrom the hospital! I received a great deal of help! However, when Life Skills of Orlando took over a disaster was borned with Joes management! The quality of Care depreciated more and more! We lost staff that had been there helping us! Some did not even give notice because they were fed up dealing with Management. The environment became toxic! Joe told my Case Manger to let me know immediately that I was terminated because of lack payment! It was a Monday, I left earlier because i had an appointment with my Primary Doctor. Coming out of the appoint I get this call! I was not to returned! No referrals? no paperwork ect! Very unprofessional! I cried! I found out through the insurance that all payments have been up to date! Then I called the Case manager and she said that Joe mentioned this is not a facility for long term treatment. However, there are several people there that are there long term! You know who they are Joe! so I was kicked out without resources! went into deep depression and it has cost me time to be able to deal with all your lies and abuse of power! I would like to give thanks to Marnita and coach Curtis that were always available to help! They are legitimate wise, knowledgeable and honest persons! I am sorry I couldn't say good bye and graduate from the program Like Pasadena use to do. With those beautiful big cards Marnita use to do! Joe has destroyed my dream ! or may I say his bad management! I Hope the facility will regain it's true essence again some day!

In addition to the life changing staff I have mentioned previously, Dr. Yolanda, Heather, Jen, and…read moreMarnita- Ryan is the most exceptional psychiatrist I have ever had the privilege of working with. His approach is met with compassion, clinical knowledge, and a motivation to truly improve his client's overall well being. His ethics can only be matched with his level of care.

The best doctors office I have visited. The care is exceptional and the staff is friendly, nice,…read moreand they care. The doctors here have impressive knowledge on caring for me as a patient and on their treatment. They go above and beyond and make sure I am taken care of beyond my care at Revitalize Care of Central Florida. They check up on me and make sure I am set for what I need. I highly recommend!

I scheduled an annual wellness visit, which my insurance covers at 100%. Before my appointment, I…read moreconfirmed my coverage and understood that there should be no copay for a preventive annual exam. When I arrived at the South Conway office, I was told I had to pay a $60 copay "just in case" the visit ended up being billed differently. I did not feel this was fair, especially since my insurance clearly covers annual preventive visits at 100%. Because I disagreed with being charged a copay for a covered service, I chose to cancel my appointment and requested a refund of the $60, which was provided. Unfortunately, this meant I lost time from work and wasted part of my day for an appointment I was unable to keep. I understand that clinics have billing policies, but patients should not be expected to pay upfront for services that their insurance has already confirmed as fully covered. I hope management reviews this policy so other patients do not experience the same frustration.

My sister got an incredible experience there today, from the door a person fully protected is…read morechecking the patient's temperature, and inside everyone es wearing mask and gloves. Congratulations you are the best. Thank you all for an incredible job.