Very rude on the phone and lacks knowledge and understanding skills. I explained that I have a…read morecustom built bike. I'm looking for a rear shock 10mm bushing if you need brand name of shock it's dnm. Yet they didn't understand what I was saying and kept repeating themselves and then got rude on the phone like as to call me stupid because they didn't understand.

terrible post sales service, They didn't care about customers as soon as you bought, transformed…read morecompletely, play the got you tired game to give you the service you already paid for! I'm not buying anything else on that place !!

I purchased a used motorcycle and the experience was going smoothly until the final details . My…read moresalesperson David was helpful and easy to work with .This dealer adds on an unreasonable amount of service and admin fees to a sale and the finance manager was condescending ,abrupt, and dismissive. I made a point of requesting a paper title be issued to me. After a period of not receiving a title I called the finance guy. He did not remember me and said he didn't know if a paper title was applied for and basically hung up on me.The fact that they charge so much for admin and they botched a simple title transfer is the epitome of incompetence . This wasted a considerable amount of my time.

I bought a used 2019 Ducati Monster 797 from Ducati Orlando / RiderMarket and specifically asked…read morethe salesman once and called service twice, whether the bike had been serviced, whether the major scheduled services including the valve/Desmo service had been done. I was told all three times that service had checked it out and that everything was good to go. There were problems as soon as I got the bike home, an independent mechanic diagnosed a clogged rear fuel injector. The injector had to be removed, ultrasonically cleaned, tested, and reinstalled to fix the unaddressed problem the bike had prior. I found a public review from 2 months before my purchase of the same bike having immediate fuel-related problems during a prior sale before it was returned (Howie). I then bought the bike two months later and experienced the same unfixed fuel-related defect. In the intervening 2 months between the failed sale and the sale to me, the issue was unaddressed but sold as "good to go". When I later pushed for records, the dealership sent a single repair order from almost a year earlier, but it did not list the valve / Desmo service I had specifically asked about before purchase. I also found that the dash service indicators for the desmo service and the oil had been reset on the date of the RO, but the dealership did not provide matching documentation showing that the actual valse service had been performed. I did not expect the bike to be perfect, but I expected much more than this. This bike was represented as serviced and ready to ride, while the records and timeline raise serious questions about whether that was true. I liked David and the sales people and have no complaints there, but there is a serious issue here. I expected a higher standard from an authorized Ducati dealer.

Hands down the most reliable and competent motorcycle service I've ever had. I've taken three…read moreseparate bikes to them over the past four years: an R3, an R6, and now my Fireblade. They are extremely knowledgeable and passionate about their work.

If you're looking for a motorcycle mechanic shop that values honesty, professionalism, and top-tier…read morecustomer service. This shop goes above and beyond to ensure that every rider gets the best possible care for their bike. Whether it's routine maintenance or complex repairs, these guys know motorcycles inside and out. They work efficiently without cutting corners, ensuring your bike is not only roadworthy but performing at its best.

I took my 2009 Harley Davidson Street Glide to Jim's world of wheels located at 947 West State Road…read more434 in Oviedo was experiencing a leak from my transmission so he went in through my primary and supposedly repaired my transmission I paid $728 5 days later started leaking transmission fluid I went back to Jim's world of wheels where he told me that he thought the problem was not as deep in the transmission as he suspected then tells me he would like to have 400 dollars to go back in and fix it right which he should have done the first time as to where I spent $700 anyways he refused to go in and fix it right my advice is save your money go to Harley Davidson get it done right and you won't have to deal with s*** people like this he basically is a thief did not fix anything now the bike has massive puddles of transmission fluid when the bike is sitting on the kickstand thanks a lot for the bend over two fingers and no lube you really took me to the cleaners never again will I give you my business

Inquired about a 2021 Triumph rocket 3r at the begin of the year. Was helped by Salesperson Paige…read more She answered all the questions i had about the motorcycle. She was very patient and knowledgeable in helping me get financed and made sure it was in my price range. Truly easy no pressure experience. Im happy very happy with my purchase puts a smile on my face every time i ride it. Will be back for future purchases. Thanks again Paige and Ridenow Powersports

Great guys, use them for tire service and they are fair when it comes to price. They also have…read morethings done when they say they will.

Lucas listened to my issues and called me a week later. He had repaired everything and the charge…read morewas very reasonable. I highly recommend Americana.

best shop I've been to! also always have a few sweet bikes for sale! great guys and super honest…read morewhich is hard to find with any shop! I do not take my bike anywhere else ever anymore