This dealership was friendly when all I needed was a $1 part that I returned for a chain and…read moresprocket set replacement. Even though Triumph is not their brand they sourced the correct parts and fitted them while I waited. It was a busy Saturday and I even helped one customer make up his mind on a new Indian motorcycle while one of the sales guys was busy setting up a test ride.

Alas, after posting a great review - I was ghosted, and NEVER got the part. I finally just, weeks…read morelater, found it on Ebay. So, we kinda went to a great review to, well, MEH. And no, I don't recommend your shop anymore, as, well, buying a sprocket and chain for a bike you sell should be STANDARD, and while my first two days of looking with your help seemed positive, you just ghosted me day three, and then months later thanked me for my review. So the update is, sadly......If you need even the simplest Royal Enfield Part, GO ELSEWHERE.

Very friendly staff. Needed my breaks changed. Called ahead and they said it would take 1 1/2…read morehours labor. I had already checked other bike shops which quoted me 30 min so I found this wierd. I took the bike nonetheless and waited for the bike. It did only take 30min. I was charged an hour of labor. Again not sure why. If you go ask for a tour of shop. They have some really cool bikes in there.

Best shop in town, the only place i will bring my bike to…read more The only shop i trust to do work to my bike. once your there speak to keith he will be more then happy to help you out with all your needs.

I had my bike in this weekend for a simple parts replacement. Ernie and his staff were very…read morestraight forward and up front about the repair. They fixed it on time and exactly how I had hoped. It's great to have a local, non-dealer, motorcycle shop in the neighborhood. I was very happy with my experience and will be back for sure!

I've had my two bikes serviced by Cycle One several times. Ernie is a nice guy and seems to know…read morewhat he's doing. If you take your bike in, be sure that he is the one working on it. It's been a few years, but one of his techs that worked on my Valkyrie released the bike to me with no gear oil in the rear pumpkin, and as a result I had gear shavings all over the place when I went to change that oil again. Completely unacceptable, especially for an older bike that's hard to get parts for. Due to this one experience, I can't recommend Cycle One.

This place is fantastic. The staff are incredibly friendly, helpful, and easy to work with. I had a…read morenon-routine issue with my bike, and they went above and beyond by fixing it at no charge. Their prices are great, and the team is very approachable. This is my go-to shop for everything related to my scooter.

Bought a semi new scooter, less than 500 miles. Still no…read moretaillights or signs of concern from Wild Hogs

I contacted this shop because I like supporting the bikers not the dealers. The reviews indicated…read morethat this place actually 'mechanics' on bikes. After talking with her about work on my bike engine, I am not sure what happened but she didnt want to work on it. Its a shame that there are so many places that bolt on chromie things for people and call themselves motorcycle repair shops. If you got something easy and non-challenging like changing a light bulb, this may be the place. If you are an exteme offroader and not looking for chrome add ons, you are going to have to find somewhere else.

Jude does great work. I like how she takes care of the small things others overlook.read more

Cycle Sports Center FRAUD PLEASE READ…read moreI took my ATV to cycle sport center to repair two front axles. The Atv is 2013 polaris sportsman 500 that is still under its 5 year warrantee. after getting my ATV repair I took it for a ride and with in 5 mins in 4x4 the front left axle broke again. So I started to look a little closer and noticed rust on part of the axle that was supposed to be new. (Keep in mind I'm only an average mechanic And could be wrong.) I know the axle can be repaired instead of replace as a whole. so I ask the guy if he replace the whole thing. He of course said its was a complete replacement, and I asked him about the rust and he told me verbatim "Some parts come from the factory, in the box with rust on it". Witch is hard to believe. Were not talking about a little pitting here, where talking rust. So I basically told him thats hard to believe, The reason I asked is so I could maybe contact polaris to make sure they replace the complete axle. Thats where he lost it and said he's not working on my bike and that I was blaming it somehow on them. ok Lets go see the manager to clear things up. (Iv been here dozens of time for purchases and repairs) I walked straight to a manager that I knew, but was actually the sales manager. Walked right in his office and began explaining the situation. he follows me in and immediately started to speak over me and completely cut me off. He told the manager that I was trying turn them in to polaris for not fixing the axle the right way. This is where I got very upset and said thats a lie. I just want to make sure I get it repair right, and I never mentioned trying turn someone in, in anyway shape or form did I insinuate the idea. I was so upset I just walked out with out resolving the issue and started loading my ATV back on the trailer and strapped it all down and never once did someone, like a manager come and try to at least smooth things over even another customer came unto me as i was loading the ATV and asked what was the problem. so I explained I was leaving. Once I got home I call back to speak with the Same manager as before to apologize for the bombardment and left it at that. This issue was with the service department front desk clerk. Follow up after further investigation: Contacted polaris for a complete invoice of all the parts a labor. Come to find out they were completely fabricating a story and said, I said The ATV wouldn't start. Its a 2013 with only broken axles. It started fine. So they invoice my warrantee for parts I never received or even needed. (Starter Motor almost $500 parts) But some how the total price on the invoice I received was the same. So they had to mark up the parts and labor to me to match the parts they STOLE from me and my warrantee. My warrantee is capped at $5000. The only issue had was two broken axles and my front diff seal was leaking. and without informing me the owner the supposedly replaced two axles the entire front diff and a starter motor assembly for $2700. These people are criminal. oh did I mention they even signed my wives name to complete there fraudulent Claim. I truly don't think they did any of it. What a nightmare. This place will quickly tell you to leave there store if you question they work. The guy at the service desk with a big black eye is the culprit. You know he deserved. Such a lying thief.. Sean @ service desk can't miss him.

giving them one star is to much they don't put your stuff back together right and leave wiring…read moredisconnected worst place have ever been

I bought a used 2019 Ducati Monster 797 from Ducati Orlando / RiderMarket and specifically asked…read morethe salesman once and called service twice, whether the bike had been serviced, whether the major scheduled services including the valve/Desmo service had been done. I was told all three times that service had checked it out and that everything was good to go. There were problems as soon as I got the bike home, an independent mechanic diagnosed a clogged rear fuel injector. The injector had to be removed, ultrasonically cleaned, tested, and reinstalled to fix the unaddressed problem the bike had prior. I found a public review from 2 months before my purchase of the same bike having immediate fuel-related problems during a prior sale before it was returned (Howie). I then bought the bike two months later and experienced the same unfixed fuel-related defect. In the intervening 2 months between the failed sale and the sale to me, the issue was unaddressed but sold as "good to go". When I later pushed for records, the dealership sent a single repair order from almost a year earlier, but it did not list the valve / Desmo service I had specifically asked about before purchase. I also found that the dash service indicators for the desmo service and the oil had been reset on the date of the RO, but the dealership did not provide matching documentation showing that the actual valse service had been performed. I did not expect the bike to be perfect, but I expected much more than this. This bike was represented as serviced and ready to ride, while the records and timeline raise serious questions about whether that was true. I liked David and the sales people and have no complaints there, but there is a serious issue here. I expected a higher standard from an authorized Ducati dealer.

From the owner: At Ducati Orlando, our passion for motorcycles goes beyond just selling bikes – it's about creating…read morea community. What sets us apart is our deep-rooted love for the Ducati brand, combined with a customer-first approach that ensures every rider feels like part of the family. Our team is made up of enthusiasts who live and breathe Ducati, and we take pride in providing personalized service that helps riders find the perfect bike for their lifestyle. Whether you're new to the brand or a seasoned rider, you'll find a welcoming, knowledgeable staff and a one-of-a-kind experience at Ducati Orlando.