am visiting from California and was experiencing severe tooth pain while here in Florida. I was referred to Advanced Endodontics, and I was able to make an appointment very quickly! The front desk staff was so kind and welcoming to me. During the consultation they explained everything to me in detail along with the process, expectation and pricing. When I expressed my anxiety and concern about pain, Dr Vaidya listened and showed genuine concern about my feelings. Thank you to Leslie A, Heather M and Dr Vaidya for a painless and easy process. read more

Advanced Endodontics - lol - Endodontists Near Me - Clermont, Florida

Location: Lake Mary. When I arrived at my appointment I was told by the (2) two people at the front counter the dollar amount I was to be charged, with a complete breakdown of costs associated with my treatment. I asked the front desk if this would be a covered procedure through my insurance and they advised it would not be, so I paid CASH ($1826.00). They did say that they could try to file it with my insurance and if anything was covered, I would receive a refund check, most likely from the practice. I agreed and had the treatment completed by Dr. Ryan Brennan, which was 5 stars and I am very happy with. Three weeks post procedure, I receive a bill from Advanced Endodontics (AE) for $21, which is listed as Intraoral Periapical First Film (i.e.: x-ray), which I already paid my CASH price of $149.00 -for an Oral Eval which included an x-ray, (which is what the front desk told me was going to occur). When I called to inquire with Leslie in Billing at AE, she first informs me with no hesitation that she sees the charge and has no idea what the $21.00 is for and doesn't understand why I was charged. She placed me on hold to check with the front desk. When she returned to the phone, she advised me that because they (AE) filed with my insurance to see if anything was covered, I had to pay $21. She said if they had not submitted it to my insurance then I would not have had to pay because I was a CASH payer. Nobody up to today ever told me there was a fee to submit the bill to my insurance and why AE would show it as an x-ray charge only shows that they are attempting to cover or hide the fees for the erroneous $21 charge. On my original procedure / payment receipt there is no indication of a pending charge, outstanding balance or stipulation for a charge to file with my insurance. She (Leslie) informed me if I didn't pay the $21 it would be sent to collections. This is very wrong in so many ways. She said information, or lack of, about a charge is not the responsibility of the front desk job, so regardless, I must pay. She said it is a legal contractual agreement with my insurance that I must pay. The most concerning point is AE attempting to cover the cost of the insurance submission as an x-ray charge, which is bordering on billing fraud. I guess to top it off was her dismissive attitude during the conversation on the phone. This $21 charge is not going to change my life, but now it's all about principle: Advanced Endodontics billing procedures, what is being told at the front desk, the treatment on the phone by Leslie and the way it was billed as an x-ray. This seems to be a way to charge customers for manipulated charges and billing irregularities. read more

You feel welcome and calm from the minute you are greeted! My first root canal, I was a wreck and the staff and Dr Vaidya made it a wonderful, almost painless experience. Highly recommend them read more

Pain? Where?? I for one am not and haven't ever been a fan of anything dealing with my teeth. It terrifies me. I had to have a root canal done for a cracked tooth and Dr. Tej and the staff at AE were nothing short of amazing. From the moment you enter, the building is posh from head to toe like no other dental office I've seen. The technology is pretty cool too and user friendly. I was so nervous about having the procedure, my hands were sweating and Dr. Tej and his assistant were out going and helped me relax. They made me laugh and I had no pain through the process at all. I was surprised when they told me they finished. I left feeling more confident about any future care my teeth may need. They even gave me a surviving a root canal shirt, I left all smiles. read more

Advanced Endodontics - I survived ! - Endodontists Near Me - Clermont, Florida

My daughter went here they said she needed a root canal then a crown went back several times after in pain now a year later and After spending $5000 she is at another dentist and she has to have the tooth pulled be careful of this dentist read more

I was sent to Advanced Endodontics by my primary dentist for a root canal. After a week of intense pain I was given an emergency appointment. The entire staff was so welcoming and professional. I was treated by Dr Martinez and she was so caring and tenacious. She was having trouble finding a third canal, but continued to work and completed my root canal after 3 hours. I felt so much relief and they even gave me a tshirt. The next week they checked on me to make sure I was doing ok and even selected me as Clermont's Patient of the Month. Couldn't have received any better care!! read more

My daughter had a couple traumatic experiences at former dentists so going in she was mentally apprehensive BUT both Nikki and Dr V immediately made her feel comfortable and assured that she was in good hands. That she was! From beginning to end, the experience was both professional and personal. My daughter left smiling even with a numb mouth ;-) read more

Dr Ren, Natalia, Rhema, And Isabel were absolutely wonderful! I was so nervous and they were patient, gentle, efficient, and I didn't feel any pain! read more

Needing a root canal is never convenient. At Advanced Endodontics, I was evaluated, scheduled, and had my roots destroyed all within 24 hours. The entire process was smooth and guided by genuinely friendly staff. 10/10 would have another root canal done here. read more

Pretty much as good as a an experience can get if you need major dental work. I was dreading having to get it done because I have a long history of bad dental experiences since moving to Central Florida a long time ago, but I was put at ease right away. The lobby is bright and welcoming, as is the front office staff. The Dr's assistants are very good at what they do, and the Dentist was amazing. He made sure the procedure was literally quick and painless, and made me sad I didn't know about this place for all the previous work I've had done. He even gave me a t-shirt at the end of the procedure. This is the type of place that, while I highly recommend, hope I never EVER have to come back to. read more

The check in process and the setup was very easy. Dr. Ren and the assistant Rehema were great. I've never had a root cannel before, so didn't know what to expect. They made me feel at ease and the process went great. While I hope to not need their services in the future, if I do, I would have no hesitation in using them again. read more

I asked multiple staff at the beginning of the appointment to please not conduct any services that were not covered by my insurance. They did a non-covered test anyway (didn't even notice as it's a test where they just tap your tooth with a cold substance) and handed me a $78 bill at check out. The receptionist told me I could not leave the office unless I paid it, which I believe is not legal. She asked "you can't pay that?" which an awful tone in front of other patients, which was embarrassing. I asked who accredits the facility, hoping to read up on patient policy to help my case, and not one of the 4 staff in the office had any idea who their accrediting body is. I want to note that the young woman who first checked me in was much more kind and helpful, unfortunately I do not remember her name. It took about 2 hours of persistence and a gentle threat to report them to the insurance and referring doctor to finally get them to remove the false charge. read more

I honestly hate going to the dentist like I have fear of going. When I first got there i was kind of having anxiety attack because I was so nervous and scared. But after talking tot he staff and meeting everyone they were really nice and sweet. During my root canal I didn't not feel a thing I wasn't in pain even after I didn't have pain. The doctor was super nice she was so sweet and told he exactly what was happening. Even after my couple of days later she texted me checking in on me and I thought that was pretty sweet I honestly recommend this place 100% and I would never want to go anywhere else for a root canal! Thank you to everyone who works there read more

Fast, Efficient staff. Clean pristine office. Doctor was friendly and thorough. Upfront pricing.

So I set up an appointment to get 2 root canals with Advanced Endodontics. While booking the appointment they say that they'll accept my insurance. I arrive at the appointment expecting them to go to work, but no it's just a $300 consultation where they tell me they won't take my insurance after all, even though it covers root canals and is accepted at most dental offices. But they don't give up. They wanted me to pay 8k out of pocket for their bumbling services and make more appointments. No Thanks! read more

It was definitely fast and easy , painless as well really surprise how smooth everything went Monica and Dr. Chen took care of me.

I've had to have two root canals there in the last two months and they were amazing every time I've been there. (4 times total. 2 consults and 2 root canals) The front desk staff, the doctors and assistants are all just awesome! They're friendly and professional and actually care about their patients. read more

Not the best with words so short and sweet just like my root canal! They had me in and out no pain and made me feel comfortable. Marjorie and Dr. V were great! read more

From the time I entered the office until the time I left it was a very professional and pleasant experience. Highly recommended!!

Everything about this facility screams LUXURY {but not stuffy.} After weeks of research, I mean hardcore research, I knew this was where I should be. I felt at peace during my first visit. My first encounter was a face to face conversation with Aaliayah, who was beyond patient with my 777 questions. I asked questions that I did not know existed, but she found the answer to each and every question. My second visit here was before my scheduled appointment because I was in excruciating pain - the pain was the devil himself. This visit, I met with Jessica at the front desk - I really think she's an angel in disguise. She was so patient and displayed a great amount of empathy. She worked with me through the tears - I mean ugly crying!! Finally, I met with Dr. Yang and she handled my situation like a boss. She was very informative, gentle, humble, friendly & professional. I gave a side eye to every piece of equipment and they were immaculate. This office boast of sophisticated modern technology with a human touch. I even got to watch a movie during the process. The first visit, I had a dental assistant in training, but I was very impressed with her. When she was unable to figure something out, she asked for help. Today, I came back for the part two of the root canal!! I know, yikes - shame on me for allowing this to go on for almost a decade. Guess, what?! The staff was consistent with the way they handled and cared for me and my tooth. Mara was so friendly, professional and funny. I mean, who cannot use a good laugh?! I love how they work together as a team. I love how they communicate with their headsets. I love how they greet every person who enters the building. I love that they have a mini cafe. I love that there's ample parking outside. I love the music. I love everything about this place. The cherry on the cake would be they gave me a Mother's Day present - a rose + fancy balloon. Trust me, this place deserves a perfect 10!! I have already been referring them to everyone I know. read more

Never imagined that I would be raving over a root canal but let me tell you, they make it super fast and as mildly uncomfortable as possible. You certainly are not feeling tooth pain, they make sure of it!!! Oh i love them. One gal even just stood there to literally hold my hand to calm me down. Can't stress it enough, they are amazing read more

Horrible! This company calls me the day of my root canal appointment to tell me they can maybe squeeze me in today. After I called yesterday to confirm that my appointment was today and was told to be there at 1pm. The manager tells me that I left a voicemail requesting to cancel my appointment which isn't true. Scheduled my whole week around this taking off work and now have no appointment (even though it was confirmed by text and my phone call to them yesterday. Extremely unprofessional staff. I am livid. Now they have my money fir the root canal and the exam and I have to spend it all over again with a new dentist. read more

I had tremendous pain in a tooth that I knew I had waited too long to take care of. Advanced Endodontics in Clermont saw me right away (I called in the afternoon and they saw me the next morning) and by the time I left the office my pain was completely gone. I'm one of those people with an unhealthy fear of Dentists and they relaxed me and I felt no pain during the procedure at all. No one ever wants to have a root canal but if you need one, EA was the best experience I've ever had. Ask for Nikki! She was awesome. read more

This place is very clean and has some pretty cool new technology. For someone who is comfortable with the dentist office I would recommend . But this is not for someone with a fear of dentist and root canals it's too fast paced like an assembly line for root canals: the drs have a microphone in and are told when the patients ready they run in say hi and immediately start working then move on to the next patient. For me I would not return this style definitely does not work for me. read more

I got my fourth root canal but my first one at AE today. I have SEVERE detophobia from childhood dentist visits. It is so humiliating to be a grown woman with grown children that still cry's at the dentist bc of a shot. I chose AE for the simple fact that they do nitrous oxide. When making my appointment I explained my dentophobia and said I wanted a female that was super kind and understanding. They said definitely Dr Ren is the doctor for you. WOW did I hit the jackpot times a billion!!! Monica was my nurse today and WOW I hit the same jackpot twice!!! Not only were they loving, caring, gentle and extremely understanding they were an amazing team. I want to explain that more. I was on nitro so they probably didn't think I would notice but I was OVERWHELMED with Dr Ren's respect and kindness towards Monica. Dr Ren said thank you to EVERY SINGLE THING Monica did to help her! It was obvious that she knew without Monica there her job would be nearly impossible. And thank you wasn't just words. It was a feeling of total respect! She treated her like a partner, a colleague and friend! The atmosphere in that room was peaceful and friendly! Also comforting and fun when Dr Ren was humming along to the "elevator music", in tune I might add!! Together Monica and Dr Ren performed a dance if you will. It was an award winning performance and I could FEEL the enormous respect they had for each other but also the friendship. The entire office is a loving place to be. They are a team that genuinely like each other and sees the value that each person has for making the business run seamlessly and they truly work together as an all star team! Although I pray I never need another root canal I would still love to go hang out at the office and visit. They are all amazing! You can't fake an atmosphere and this one feels like home! read more

I was referred to Advanced Endontics for a root canal rework. The folks at the front desk were very helpful and even offered to reach out to dental office for referral they never sent and gave guidance on how to check in on provided computers. My root canal rework turned into two visits within a week of each I there. Dr Yang Sam, and Monica were awesome! They were very kind, comforting and guided me through what to expect. They got along very well and laughed a lot which helped me relax. Exam room was private unlike my dental office and took them up on nitris oxide which also made a great difference for me. I would definitely recommend this office! AWESOME TEAMWORK!!! read more

Everyone at Advanced Endodontis are very nice, exceptionally people oriented. Dr Chen seemed extremely knowlegable, pleasant, lets the patient clearly understand what is needed and options to consider. I was to get a root canal, however, deep xray clearly showed tooth with two or more cracks. Root canal may or may not work and tooth would eventually need to be pulled. Dr Chen clearly professionally explained my options. Upon finalizing to leave, regular xray, deep scan xray, CD of deep scan, and consultation, my bill was $400 which left me shocked. They have great facilities, equipment, and staff, quess have to pay for all that. read more

I have absolutely nothing bad to say about this office. They are respectful, accurate, kind, and patient! Dr. Chen has nailed it on this office and he has thought of everything that makes his patients comfortable from being able to listen to music and watch movies while in the chair, to blankets if you're cold, to beverages in the waiting room. Its amazing how welcoming they are and how efficient Dr. Chen is at what he does. He's extremely meticulous and will only provide the highest quality of care. Even it is means he has to spend a few extra minutes working. He's amazing, he TREATS HIS STAFF WELL and in turn they treat the patient well. Thank you for all you do. read more

Awesome experience (and yes it was a root canal)! Very professional, top notch facility, great staff, and wonderful doctors. Completely painless, comfortable and accommodating. They provided me with Bluetooth headphones and asked what I wanted to listen to, after asking if I wanted to watch a movie. From start to finish an A+ experience. Well done AE, well done! Oh yeah, they called and asked if I could come in early due to a cancellation, made my day! I can't say I want to see them again, since that implies I have dental issues. But if I do, I'd be worry free! read more

I was at the AE in Clermont yesterday. My greeter was Heather, who put me immediately at ease. My assistant or hygienist was Bianca. She & Heather explained everything in detail & answered all my questions. Bianca was very comforting as I had the injection. Dr Cardinale was very friendly & like the rest of this staff, took the time to explain everything. The office has state of the art equipment which highly impressed me & may be feel no stone was left unturned to see what my tooth situation was. I highly recommend this office if you should find the need for a root canal. read more

The process was so amazing from start to finish. All of the staff were so nice and friendly. I have a lot of anxiety when it comes to anything medically related and they literally make everything super easy and smooth. The facility itself is super modern, so clean, and welcoming. Amber did an amazing job making sure I was comfortable the whole time. Dr. Chen works so fast and really made me not even realize I was getting something "invasive" done! 10/10 would recommend to ANYONE who has any type of anxiety or generally just doesn't feel comfortable when they go to the dentist. read more

worst dental experience I ever had. No water to rinse mouth out with until I was choking from meds dentists put in my tooth, Did it no only once but twice. Then dentist screwed up up all the drills pieces. Didn t put back in orde so she seemed confused. Then after several times of telling they were almost done .They had to fix or reset pins for root canal Then they forgot to spacer in mouth to hold mouth open After 2 hours of mishaps i was really getting disgusted.I never go back read more

I hate to leave a bad review, since the doctors and public staff are respectful and professional. The behind the scenes staff and financial department are another matter. I have found them disrespectful, non-responsive, and deceptive. I was told that it is policy that a redo for an unsuccessful root canal was free up to a few months after the initial procedure; after that, it is subject to a charge more than the initial procedure. Fair enough. I have no issue with the policy and certainly am willing to pay for the procedure. The problem is that to my recollection I have never seen that policy and it would certainly have affected the timing of my return visit. I have asked repeatedly for the last month in person, by phone and through email for a copy of the policy and documentation where that was communicated to me as part of the informed consent paperwork. That request has gone unfulfilled, though it seems easy enough to fulfill if it indeed is the policy. I have also asked to speak to the owner or executive in charge someone in charge to discuss the matter. After a month I have still not been contacted by such a person. This is such a disappointment for a business that claims "Our patients are our priority." This complaint is really not about paying for a procedure but the poor treatment I received when daring to raise a question about the charge and this (secret?) policy. Still waiting. read more

The minute I walked in I felt like I wasn't even in a medical facility. The color scheme is very relaxing and calm. The staff at the front desk was very friendly and accommodating, even asked me if I wanted to watch a movie or music during the procedure. Highly recommended especially if you tend to get nervous. Thank You! read more

The doctors made the experience a very smooth one. They were fast and efficient. I would recommend for anyone who needs a root canal.

These guys are incredible!!! This is my third root canal that they are performing and I would recommend them to everyone.

Yes They Are Modern But Make Sure They Triple Check Your Paperwork Before You Leave. I Drove 10 Miles Because This Is Who My Insurance Referred Me To. The Procedure Went Fine, There Wasn't Anything Amazing - Just Another Regular Dentist Office. But After I Get Home I Receive A Call From My Pharmacist Telling Me He Can Not Allow Me To Pick Up My Pain Prescription Because Of The Dentist Forgetting To Sign The Paper??? WHAT THE FUCK???!!!! I Call AE And They Tell Me The Only Solution Is For Me To Make Another 20 Mile Trip Because Of Their Lack Of Incompetence!!! If I Could Give Them ZERO STARS I Would For This Fucking Stunt!! read more

My husband was having severe tooth pain and was having trouble locating a dentist that was open on Christmas Eve. When we walked in we thought what a blessing this office was open. The receptionist was very kind and explained if the tooth had to be extracted, they would not be able to do that, but could offer a palliative treatment which would kill the nerves so he wouldn't be in pain until the dentist office opens on Wednesday. We decided to move forward with that option. The male insurance verification specialist came out and asked me about my Cigna dental insurance. He said because it was Christmas Eve he would not be able to verify coverage. I accessed my eligibility and benefits online and showed him, but he seemed confused even when I pulled up the estimated verification. He said do you have the fee schedule and I said no, because that is between you and the provider that is not something that is shared with the insured, just the allowable. He proceeded to say because he was unable to verify coverage and eligibility that we would have to pay for the whole visit and when the insurance company opened on Wednesday they would refund after verification. I said ok and how much would that be? He went to the computer and started chuckling and said $1500. I said you are kidding, right? My husband was ready to leave and walked out. I asked can I please speak with the manager after the insurance verification specialist left. The manager came out and already had a put out look on her face like I was bothering her. She said what do you need? I proceeded to explain the situation and she said it is policy. I informed her that I know there is an automated system as well as an online tool to verify and estimate costs by putting in CPT and HCPC codes. She said they did not have that capability. I again reiterated how much pain my husband was in and there had to be something they could do. She said they could do the palliative emergency treatment with care credit. I said ok, let's do that. She told the receptionist to proceed with the estimate and application and walked away with a frustrated look. The receptionist handed me the estimate and it was $350, which is ok, even if I have insurance, but whatever. Then I noticed that the estimate was for the exact same thing we had discussed in the beginning, so how did it jump all the way to $1500???? Oh yeah because the insurance verification specialist didn't estimate the right treatment plan. Well needless to say since my husband had already went to the car and I decided maybe this wasn't the right place to be seen, as how the only competent and compassionate employee there was their receptionist. I can't rate the doctors, because we never saw one. I can say that my husband previously saw Dr. Chen a few year's ago when they were in downtown Clermont and he was great then. The staff is going to bring this place down. Perhaps they need retraining in customer service and how to verify insurance. read more

Very professional! Dr. Chen, Monica, and the rest of his staff in the Clermont office are the very best. I was quite surprised with the gift I received as a new patient. I love it! My comfort was their number one priority the entire time. The procedure was painless and even afterwards the discomfort was minimal. I definitely recommend Dr. Chen. read more

After THEY started my appointment late, they then told me I could not have the procedure done on the day of my appointment because it took more than 15 minutes to get an emailed confirmation from my father stating that it was okay to use his credit card. He sent the confirmation with in that initial time frame, but it wasn't worded properly so they needed it redone. Fine. He was happy to drive here and handle it in person. They clearly could have started the procedure while that was being handled and they damm sure didn't need to tell me that I would have to come back IN NEARLY THREE WEEKS to have my root canal done because of THEIR MISTAKE. terrible customer service. No empathy. Just awful. I need a root canal. That's not something you can put off for three weeks. read more