We called our home warranty company for a loud squealing/grinding noise from our heat pump right…read moreafter the snow and freezing rain. Within 5 hours of our call Noah was at our house and had diagnosed the problem and gave us an arrival time after getting the fan motor delivered. He arrived almost exactly when he said he would be here and made the repair. If we need any air or heating work done Noah's Ark Air will definitely be the company to call. Thank you for your excellent communication and service.

From the owner: Noah's Ark Air is a trusted & experienced HVAC contractor. Owner is trained and certified through…read moreBCTC HVAC school. Serving Fayette County Lexington, Kentucky and surrounding areas. Noah's Ark Air is a new HVAC company owned and ran by techs that have worked for other big HVAC companies in the Lexington area for the past 16 years specialize in installation, maintenance, and repair of Heating, Cooling, & Geothermal systems, ensuring your home comfort year-round. We also install mini split ductless HVAC equipment Satisfaction guaranteed 125$ Service / Diagnostic fee A+ Rating with BBB 5 star google rated company

From start to finish there was only one hiccup and the owners son called me personally to fix it…read more When my AC first went out, I looked on yelp to find the highest rated HVAC company in our area. Comfort heating and air was the number one. They came out and did a service call. That technician recommended that we replace the entire system because it was over 20 years old. Plus there were many problems that would cost us thousands of dollars to fix now and we would still end up needing a new unit in a year or two. They sent out a sales rep and he viewed our system and quoted me a decent price on the New system. He was friendly and knowledgeable and was able to point me in the right direction. The install was scheduled for Thursday and that morning I had to be at school by 10 AM. The installers did show up late, though it did cause a headache, The owners son gave me a personal call and corrected the mistake himself. The two gentleman that installed our new HVAC unit were friendly and professional and worked quickly to ensure that we had AC before the heat wave. I definitely would call comfort heating and air in the future. Their staff is knowledgeable and easy to work with. If a mistake happens to be made (and we are all human) then they will do their best to fix it and in my case exceeded the fix that was required. Good job Comfort Heating and Air and thank you for helping us out

Do yourself a favor and STAY AWAY FROM THIS COMPANY!…read more I only gave this company a one star because I couldn't give zero. They installed an Electric Mitsubishi ductless mini-split system at my house in 2018. Looking back, there were red flags from the beginning, but I didn't know that at the time. When you call for service, you don't speak to anyone that comes out to your house- you get an answering service. Overtime, I began to get frustrated- they wouldn't show up within the 4 hour window without any communication, some of the guys that came had NO CLUE about my system, it seemed they would slap a band-aid on the problem without actually fixing it, etc, etc. The final straw came when my AC went out early this spring. I tried to have them out THREE times in a week. The first time, it rained. Okay, can't work in the rain, I get it. Paid 120 for no service. Told the company would be in touch, but I didn't hear, so I called and set up a second appointment. I requested a senior technician as they seemed to be the ONLY ones to know my system, and the guy that called had been on the job four 4 months- so we scheduled for the guy I wanted to come out the next morning. I cancelled my plans just for him to not show up on time, and by the time he did, it was once again raining! Apparently they don't work in the rain, so final strike. Told him I was finding a different company. Not only did I have a different company diagnose and install a new system within a week, but in the process of taking down my old system, they discovered that Comfort hadn't installed it correctly! They had taken a LOT of shortcuts (like taping things together that shouldn't have been) it wasn't up to code, and it had causes leaks and other problems. I literally paid thousands of dollars for them to not do their job correctly, and I felt shorted. This company DOES NOT CARE about the customer, only the money and numbers. They will rip you off!! They don't seem to train their employees very well, nor do they seem to communicate with you. I will never use them again for anything! STAY FAR AWAY! The technicians are nice, but that's about the only positive I can say.

Have used the same service professional for many years. He is now with Engineered. Very thorough…read moreknowledgeable and always answers any questions.

This should be the business model for all heating and cooling companies. Thy are qualified, honest…read moreand very professional. I had an A!C unit and a new furnace recently and they did an outstanding job! Do yourself a favor and call Matt and his crew of experts next time you need repairs or replacement of your heating and cooling systems.

Look elsewhere they are way overpriced . They installed a small blower motor 1/3 hp 115v and…read morecharged me basically 500 to install 125 dollar motor. 79 to show up diagnostics lol which is a joke and I'm an electrician and 167 to install lol

Thornberry Bros. Inc. is a family owned and operated heating and air conditioning business that was…read morefound in Winchester, KY. They offer commercial and residential HVAC services including repair of existing equipment and installation of new equipment. Thornberry Brother's installers and technicians are highly trained and very professional. They do all of my HVAC work on all of my houses. They don't try to give you the run around and don't try to sell you crap you don't need. They truly are good honest folks that go out of their way to assist and help their customers.