Dave was very professional and did the job correctly. At first the window came in but was missing…read morethe rubber frame. Instead of trying to makeshift the old rubber onto the new window he waited for the correct detailed window and did a he job right the first time. At no fault of his own with the incorrect window the first time Dave handled the mishap with class and accountability. His pricing was in spot and it all other competitors and actually came in cheaper in a few. I have already recommended him for other jobs.

Diamond Dave and his assistant were absolutely great! Professional and friendly, they did a…read morebeautiful job replacing the windshield on my vehicle!! Great price, great service and cheaper than the company my insurance carrier recommended!!

My experience with Safelite in Freehold was beyond frustrating and ultimately very expensive…read more What should have been a simple repair of a tiny nick turned into a disaster. The technician who came to my home managed to crack the windshield within minutes of starting the repair. That mistake alone forced me to go through Allstate and pay a $500 deductible just to deal with damage that happened during a routine service. I then had the windshield fully replaced at Safelite. For a 2025 vehicle, I expected quality work. Instead, just three days after the windshield was replaced, a stress crack appeared across the glass. When Safelite came back out, they refused to take responsibility, claiming there was a "nick" at the top--something that was never pointed out before or immediately after installation. I've since had multiple people in the auto industry look at it, and both said the same thing: this is consistent with a stress crack from improper installation or poor-quality glass--not outside damage. To be fair, the second technician who came out was absolutely wonderful--professional, kind, and clearly trying to help within the limits he was given. Unfortunately, he was representing a company that simply would not stand behind its work. At this point, I'm paying out of pocket to have another local company fix what Safelite got wrong. If this is what passes for "repair" and "replacement," I'd strongly suggest trusting literally anyone else with your windshield.

When you call to speak to speak to a representative you get an AI do-loop that keep sending you to…read moreprompts you don't want. I have to reschedule an appointment and I already paid for the new windshield but the AI prompts won't acknowledge that I have already paid and let me schedule a new appointment. There is NO WAY TO SPEAK TO A HUMAN!! I will never use or recommend Safelite again!! I would put no stars if I could!!

Fabian and his crew are amazing! Someone had smashed in my rear window at night. Fabian had me come…read moreright over to the shop to have the opening cleaned up and plastic put on the window till it could be replaced the next day. The next day, they waited till I got off work to take care of the window. The entire experience was a wonderful and very pleasant during what was an extremely stressful time for me. I also found that their prices were the best around so that made me even happier. Thank you Master Auto!

I was disappointed. The quality of work was adequate but sloppy. Parts were not reinstalled and…read morelost that I then had to source and purchased for $20. I found other parts in my driveway that I'm unsure what they are for. I was given a cash quote that was less than the credit card amount. I paid in cash but not given the discount. They were great communicating prior to sale but I have had zero success afterwards to address my issues. All this leads me to question their commitment to quality workmanship.

I had a windshield replaced by Platinum Auto Glass, and it was a terrible experience. Within days,…read morethe windshield leaked during rain. The technician came back to "reseal" it, but the issue was clearly not resolved. Shortly after, my vehicle suffered significant electrical damage. The dealership confirmed that water intrusion from the improperly installed windshield caused failure of the fuse block and body control module, resulting in over $4,000 in repairs. I attempted multiple times to contact the technician (who gave inconsistent names and is now unresponsive), but all calls and messages have been ignored. He goes by Anthony, but his real name is Noel Edwards I would strongly caution others before using this company.

They were able to schedule an appointment at very short notice. They provided a 2hr window…read more.. unfortunately the tech did arrive about 30min after the window had closed. Fortunately I was available @ that time. The tech was friendly and was able to fix the chip in my windshield. Note that (just like all techs) they will not be able to totally remove the chip (so it will be slightly visible). However, it should not deteriorate further into a crack. The tech did explain this in advance. I'm not sure how much repair typically costs, but did think that the price was fairly reasonable. I would not hestitate to use them again.

DISHONEST. RIP OFF. i would have given a good review, but i got ripped off unfortunately. moe sold…read moreme 4 "tires brand new condition" for $340. when i got there, he admitted 1 wasnt as good as the others. i had driven from philly bc i had a bad tire on my car, so i still got them. that 1 needed additional air at the time. 3 days later, it was notably very low, needed refilling. i let moe know that 1 tire was no good. he said it was on him, he'd cover it, so i went to a salvage tire spot, got a replacement for $50 & sent info for reimbursement. he always responded promptly, but now hes been dead silent for a week to multiple requests. seemed like a decent person & im saddened to get ripped off by him - i overpaid for these, ended up with a set not at all better than what i went there with tbh, bc he REALLY inflated / talked up what he'd deliver - both initially on condition , and then promising to cover what was clearly his fault, selling me a tire that didnt hold air / had a split as "brand new condition." BUYER BEWARE - youre about to get talked up and ripped off. he doesnt stand behind what he says, not a man of his word at all.

scumbag just sold me a car that blew up and then got his wife to play getaway driver. said he was…read moregonna give me some money back then left without saying a word

I highly recommend staying away from this company. I had a windshield replaced on a 2024 Grand…read moreCherokee in January 2025. Once the technicians were done, I noticed two gouges in my dashboard and scratches along the passenger A pillar. When I called Phil, he had the same technicians come out to inspect the damage as they thought it was residual glue. They admitted to dropping a saw and causing the damage. At that time, Phil offered my money back since going through an insurance claim would be to cumbersome. Fast forward to April 2025, I notice puddles of water on the driver and passenger floor. I bring this to the dealer for diagnosis and they advise the quality of the windshield replacement is at fault the water is coming through the cabin from the windshield seal. After paying the dealership $1,300 to replace the "replaced" windshield, I advised Phil of this. He got defensive and aggressive that I should have let him repair the leaks. Why would anyone, in their right mind, allow Phil and his technicians to repair their vehicle when it was already too much to fix the damage 4 months ago? Don't waste your time or money.

Highly recommended! Flat price, super fast service, warm…read moresuggestions. Highly recommend this store.