I came into Central Nails today for a men's manicure and had a really good experience overall. Suzie took care of me and she was friendly, easy to talk to, and made the whole appointment comfortable. The conversation was great and the service was solid. I'm giving 4.5 stars instead of 5 only because I did get nicked on each hand during the cuticle work, and it didn't seem like the product that instantly stops bleeding was available at the time. That said, Susan noticed right away, apologized, and handled it professionally. It didn't ruin the experience for me. I would still recommend Central Nails and I'd go back again. Good service, good energy, and a good experience overall. read more

This will be the last time i go to Central Nails after going there for about 2 years. The guy with the really long finger nails kept stabbing me with his nails while doing them. No consideration about how long his nails are and how rough he was handling my fingers. Super uncomfortable. He didnt even clean up my cuticles or any area around my nails he went straight into cutting my nails. I still feel "dirty" because my nails were cleaned up, cuticles werent pushed back or cut. I had mentioned to the same guy with the long fingers nails that I wanted to grow out my natural nails and to shape them. He told me on my next appointment that he can do that. Come my next appointment i ask him to shape my natural nails AND HE CUTS THEM DOWN TO THE SKIN!! i told him "what??!? you said i can do that and you would do it why did u cut my nails" he said " No, it wasnt me " Bull shit. after being stabbed by his long finger nails that upset me. THEN, i showed him a picture of what I wanted and he begins to argue with me and respond with irrability and rudness about what i wanted. He was trying to give me white polish french tip when i asked for pink polish french tip. That is when the argument began. When he got up to grab the pink polish he was arguing with me and saying stuff under his breathe. So unprofessional and upsetting. After that I can tell he was rushing to do my nails. I told him "can you take you time please, this is my birthday set". I did not like how my french tip came out. I asked him to redo it over and over and it still came out not to my liking. I mean look at that angle on the french tip. No one should go to a salon for a self care day ( for their birthday at that) and get treated like that Then i went to check out he was not wanting to give me my 10% birthday discount. He said that i didnt get a "full service" like whattttttt That made me so mad. Thankfully suzie was able to help me out. She apologized and offered me my 10% Suzie is always so polite and good at what she does. Unfortunately it is because of the guy with the ling fingers that I will not be going back to Central Nails read more

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Susie did an awesome job on my new sets. Red & White for Christmas. Black & Silver for the beginning of the New Year Not shown is my pedi with Black & Sparkles. Thank you again Susie & Team! read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

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Love this shop! Local, laidback shop. The owner is fun and always singing. Mai is my new favorite! They prioritize quality and service! They're always able to get in me in and always make sure the customers are happy. read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

Overpriced, I was charged $75. Acrylics start at $45 they added $30 for this very short "cat eye". I paid for the deluxe pedicure, but they left my ingrown toenail untreated. He did bare minimum and got up many times during my timed massage as well. Never returning read more

Central Nails - Overpriced, I was charged $75. Never returning - Nail Salons Near Me - Phoenix, Arizona

Always a good experience at Central Nails. I usually go in for a pedicure and they always turn out great! And Suzie is also always there bringing the best vibes. So fun & funny! I will be back again soon!! read more

my nails are beautiful. I asked for ombré nails and she delivered I have been going to central nails for 4 years read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

Perfect nails! Easy booking and such a relaxing experience. The lady who did my nails was amazing! read more

Central Nails - Cutest French tip with flowers and pearls!!! - Nail Salons Near Me - Phoenix, Arizona

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Kept trying to get into this place for the longest after passing by several time. Just didn't get a chance to until yesterday. Me and my daughter finally got in and I have to say the service was worth the wait- the ppl that did our feet were great and did an awesome job. Suzy did a beautiful job on our nails. She was very laand the music was wonderful. It's really bright and beautiful in there - love the display with the fish - it was definitely a vibe. Can wait to go back for my next me day read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

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I have been here a few times. I asked the nail tech to cut the ingrown toenail and she said I would have to pay for the higher package. The basic pedicure is just basic, just clean up she said. The last Salon didn't charge extra for this. I guess I will be going back to my previous nail salon. Also, bring earbuds or headphones in case Karaoke hell is going on. If I could have walked out last time Karaoke hell was going on I would have. I go there to enjoy manicure/pedicures not to be a captive audience. I will not be going back. Peace out. read more

i got taken in right away and they are very nice and efficient. these nails came out just like the picture! pretty for spring. read more

Central Nails - nails - Nail Salons Near Me - Phoenix, Arizona

So very much disappointed in our experience today. I've been coming here off and on for 5 years or more. The quality of the work was nothing short of 50%. My mother had a polish change that the person didn't even get all the old polish off of her nail before applying. They charged $20.00 for nail polish change for nails and $20 for toenails. I brought my 9 year old daughter to "get pampered "with a polish change that was also $40 for fingers and toes. Sooo very much disappointed. This place used to be great service and great product. NO MORE! Avoid at all costs!!! I'm so disappointed and feel taken advantage of. Suzie you used to better. read more

The nail sample card colors do not match the actual polish at all, it's a completely different color than what's in the bottle, and then they try to tell you it will change in the sun ... they also don't even get close to the edges of your nails, it looks like it's been grown out for a week. It makes your nails look smaller than they are. I'm so disappointed I'm gonna go home and file them off read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

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Great service, the owner has a fun personality she owns the boba shop in the plaza as well! Go check them out:))

Suzie, did amazing with my nails. She also recommended we do pearls and it came out perfect . I recommend anyone to come to her because she's wonderful and beautiful lady. read more

Central Nails - This is the what I wanted . - Nail Salons Near Me - Phoenix, Arizona

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Suzie is the best! I went to AK nails in the same plaza and they gave me a horrible hot gel manicure. Suzie successfully took it all off and saved my real nail growth. don't get anywhere else especially AK nails. read more

Walked in as a walk in for a full set, French tip, almond shape. The lady doing the nails seemed like she was in a rush and while filing the nails to shape them ended up cutting me because she was going too fast. When adding the white nail polish to the tips, wasn't making sure that all the nails looked the same. Wasn't taking her time or being courteous of her craft. Pretty disappointed with my nails. Especially since this used to be a good place read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

Acrylic is chipping after 4 days. Paint is lifting. I had to also reshape them when I got home because one hand was made wider than the other read more

Central Nails - acrylic chipping 4 days after. Also I had to reshape them at home because one hand was super wide and the other was normal - Nail Salons Near Me - Phoenix, Arizona

I haven't had my nails done in over a year due to a busy schedule. While hanging out with a friend we decided after brunch to get our nails done. I am SOOO happy I did. Jane did an amazing job! I went in knowing I wanted green and she helped guide me with suggestions. She was very attentive and sweet though out the process. I love her and the job she did! I did something out of my comfort zone and am so so glad! I have a fun and pretty summer set!! Go check out central nails and if you can get Jane- if not you will still be in good hands! They are all very dedicated workers. I can't wait to get my nails done again! read more

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Walked in here Sunday to get my nail fixed since it broke. They had just opened and there may have been 2 clients being serviced and another waiting but several techs. Instead of saying it would be 30 minutes... heck even an hour, she yells across the salon that they aren't sure when they could get to me today. 1 nail that's broken may take 10 mins to replace. But instead of even giving a time or acting like they wanted to help, she rudely yells that and walks away. I get it isn't a full set which obviously is more but they should at least stand by their work. Ended up walking over to AK nails and they were so kind and helpful. Won't be going back here. read more

The perfect evening to get your feet and nails done! I really enjoyed the atmosphere this salon brought. Open space and clean. Pedicure and Manicure services were great and couldn't be any more perfect. I will be back for more! shout out to Suzie for making this a great place. :) read more

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Thank you for your apology. Moving forward I would encourage you to protect your investment into your business by making your staff attend additional training, because melting an eyelid is past an apology. It's appreciated, but you will want to curb negligence by keeping abreast of good technique. You are a spa after all, and people come to beautify themselves, and burns leave marks that cause issues of self esteem and anxiety. Depression. Now I have a scar on my lid that people may assume is domestic violence related, or related to some other physical altercation, which can cost me opportunity, and that is something an appreciated "I'm sorry," cannot actually fix. You have a trusted position in the community as a business owner, and I know when I came into your establishment to be serviced I put my faith in leaving feeling confident and happy with my services, and your company broke my faith. It takes a lot of trust to be where you are and I hope this apology extends into some much needed business planning. Respectfully, Babee read more

Central Nails - Scar from wax burn. - Nail Salons Near Me - Phoenix, Arizona

I had a good experience overall. The staff was very nice. I got a full set and have gotten lots of compliments on my nails. They also got me in and out within an hour. read more

I went in for an full acrylic set which was priced $45, I went with John who was very nice. However the outcome and quality of my nails is lacking. I had to kind of argue to get him to do coffin nails and I told him I work in a school so I'd like them shorter. He also kind of argued with me about that and I have anxiety so I just compromised. This is how my nails turned out. They're crooked, uneven, lumpy and not even completely painted. The polish and acrylic are both under my nails. He over filed my right ring finger so it has a weird dent in it. The photos speak for themselves. I also wasn't asked to wash my hands like I saw everyone else doing, he just put cuticle oil on the ashy dust and rubbed it into my fingers. I'm very sad that they turned out this way especially because 1 - My friends nails turned out amazing!! 2 - John was really nice and kind. I don't think he did a bad job on purpose. When we went to check out I was given a slip to take to the register that said $50 on it, and the person who did my friends nails charged her $65 on her slip. Somehow between walking from the nail desk to the register my nails went up to $60. This was irritating. The slip I was given in the beginning said $45 for full acrylic set. Which is what we both got. Nothing special or different. The vibe was very nice inside and the workers were kind which just sucks because the quality I received was not it. I called after I left and my friend & my boyfriend reassured me that they looked bad. The owner offered for me to come back in but obviously that would be awkward and I don't live close so she said she would give me a refund and delete the transaction. I haven't gotten the refund yet but when I do i'll update my rating and review. read more

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This place is pretty good, but I would only go here again in a pinch. When we came in they told us 30 minutes for a pedicure. We told them we both wanted manicure and pedicure. Okay, no problem. Since they're located in a shopping plaza, we went walking around and came back. We ended up waiting another 20 minutes for our pedicures - and once those were done, they said it would a quite the wait until we were able to get our manicures done. This is really frustrating. We were more than happy to make an appointment but they don't do that. To wash it over, we were offered "CHEAP WINE!" - they kept exclaiming, as they gave us a splash in a styrofoam cup. Sure - thanks - appreciate it. read more

I have been coming to this nail salon almost two years now and I don't want to go anywhere else. they are very friendly, we can carry a conversation about anything. They did my nails in memory of my Dad who passed in May from cancer. That was an emotional appointment but they made sure to take care of me. Susan is a spit fire and I LOVE that and her! read more

Worst nail job I've ever gotten I asked for a red tip and the pictures show what I got I asked him to fix them and the pics are after he "fixed" them He also burned me a couple of times with the nail drill I went to another nail salon the day after for actual fixing read more

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Thanks to COVID, it's been a year since I've had a pedicure! Yikes! I scheduled an appointment at Central Nails to get my feet ready for the summer. My experience was OK - the pedicure was average. Despite paying for one of the upgraded packages, it was not very luxurious. I enjoyed the paraffin wax but really needed a longer massage! Now I know the governor said the pandemic is over and we can do whatever we want, but I believe in science so I'm playing it safe. I want to support businesses that are acting responsible and unfortunately Central Nails is not one of them. They have a sign that says masks required, but it's not enforced and the employees are not leading by example. Four of the six technicians working were wearing masks, but only two of the four were wearing them correctly (hello, please cover your nose and mouth!). Out of seven customers, only two had masks on. I probably won't return until COVID is truly over because I'm not comfortable with the mask policy here. read more

I can honestly say that I had one of the top 5 best pedicures of my life here! Reba was INCREDIBLE!!!! Her foot massages cannot be beat. With so many nail salons in the area (2 in this complex alone), it is always hard for me to choose where to go. Well, friends, Reba has won me over! I am typically a walk-in customer but will honestly call ahead to ensure that I get her!! This is saying a lot for me and my last minute pedi planning! I recommend getting the step up from the basic pedi and going with their classic *special*. Worth every penny! That sugar scrub is so dreamy. Her paint job was also perfection. I left feeling so rejuvenated and happy! Thank you Yelp for pointing me in the right direction! As far as Covid safety goes, each nail station had plexiglass and it felt very clean! Everyone was wearing masks as well. I will be back!! read more

Salon was empty when arrriving. I was the only Client. I was getting just a pedi. They asked if I wanted gel. I asked how much. I have never been to a salon where they charge 21 dollars for gel, 15 dollars at the most! I told them no. I asked for French tip. I told them which package I wanted. The male continued with my pedicure. It was pretty fast. He continued to ask me 3x if I wanted gel. Where I told him no. The complaint comes in when I look and there is clear polish all on top of my skin. Okay fine. Well the lines are crooked as well. Going to pay I get an extra 6 dollar charge for a French tip. NOT ONCE was I told there would be an extra charge for the french tip. The lady cashed me out and asked the male who did my toes about the charge, he then says 6 dollars. I told him that he does not let a customer know after the fact about an extra charge! I will Not be returning. read more

Central Nails - Thick, uneven lines - Nail Salons Near Me - Phoenix, Arizona

I tried SNS for the first time. I've heard of it so many times, I was interested in but I always had gel manicure with designs. Staff and the owner insisted I tried the dip so I did. Three weeks later, my SNS is still intact, no broken nails, I am pleased with the result. Ambiance here is either you like it or just okay. Very down to earth, the owner likes to sing karaoke. She is cheerful and fun. When I walked in, some staff were eating lunch, I think the smell there when I walked in is personal preference. Not something I expected from a nail salon. Don't forget to check in on Yelp for 10% off. Price is good after 10% off, otherwise it's very average price for around here. read more

Central Nails - SNS Tiffany blue color - Nail Salons Near Me - Phoenix, Arizona

The staff is really knowledgeable, friendly and overall great to work with! Sometimes they have karaoke going on so you'll even get a live performance while you're getting pampered! read more

Central Nails - Barbie pink for a Barbie weekend! - Nail Salons Near Me - Phoenix, Arizona

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One of my nails fell off after two days and the others started to lift after a week. I saw a nail tech elsewhere and she said my nail beds had been severely damaged and they took my existing set off improperly at Central. They used another nail to take off my existing gel set instead of soaking them off and it ruined my natural nails. read more

Central Nails - Gel nails - Nail Salons Near Me - Phoenix, Arizona

The worse experience ever!!! I've been here many times and the job was fair, very convenient because I live close by. Today the lady who did my pedicure was so lazy and careless, it's going to be my last time here! She didn't even clean before applying the nail polish. I don't recommend this place to anyone, plus it's way too expensive! read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

Did an incredible job on my nails and one of the very few nail salons I have been to where they are kind. Super incredible staff! read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

This is my first bad review I've ever left in someone's business, honestly the worst pedicure I've had in my life. The guy didn't even cut the cuticles on my toes and was brushing really hard the top part of my feet! I told him that hurt and that he didn't have to brush there. I stoped him when he was just laughing when I told him he was hurting me. I still payed and walked out. NEVER again going to this place! read more

Central Nails - This is how he left my toes, he was about to start painting them and I stoped him - Nail Salons Near Me - Phoenix, Arizona

Love central nails and their pho next door is the BEST! I love that they accept walk-ins and the karaoke is always fun too read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

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The woman in the front was very friendly, and a joy to be around. Unfortunately the nails came out bad. The guy who started my nails had an odd technique of layer the acrylic on the tip of the nail so it would fall off, the end results were very thick tips and misshapen. Many of them began lifting a week later. I went to another shop and he immediately asked me where I went to in shock. read more

Much needed manicure and pedicure post being quarantined for 2months! I live in Gilbert but happened to be in the central Phoenix area and came across this pretty big nail salon. I called in advance and was informed that they were taking walk ins. Showed up and the customer service was great! Very impressed with how clean the salon was, they had many polish options and the ladies were very nice. I even got a great show, loved the surprise karaoke! I really enjoyed my pedicure, however my manicure was okay. I know I showed up an hour before closing time, but I felt like I got a mediocre hand massage and the lady doing my mani was in a bit of a hurry to check out. I had two people provide me service. Nevertheless, because I checked in on yelp, I got 10% off which was awesome, go yelp!! Would I go here again, I probably would if I was in the area, but would try to come in earlier or figure out who their all stars are. Great customer service though. read more

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This was my third time here but things were super rushed (I know it was Friday at 5 pm but I still want pretty nails for what I am paying and tipping). The price changes. My first time was $55 for gel tips (don't know the lady but she did an incredible job) second time was a fill with gel. $45 charge from a nice guy. Third time all of my nails just needed to be replaced which happened but was $60 with no soaking just getting my nails taken off manually which I did not mind but not sure why this time was the most expensive when it was the most rushed. I understand prices change with different services but I did not get an extra service this time, just the lady removing my tips with literally another tip being wedged to get them off. I will go to Sundrops Nail spot from now on which charges the same and always massages your hands and does an actual manicure. read more

Central Nails - Nail Salons Near Me - Phoenix, Arizona

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