Urban Wax is such a great waxing spot! The entrance and rooms are super clean, the estheticians are all very professional, and the booking process is quick and simple. I know that anytime I need a last minute appointment that they will do whatever they can to work me in, and anyone I'm booked with will provide excellent service. If you need a waxing boutique you can trust, most you should definitely give Urban Wax a call! read more

I went in for my first time and because im an arizona resident they gave me a free first time waxing eyebrows and ofcourse I gave them a tip, they saw the suggestions I gave them and did so good! read more

Urban Wax - Central - Waxed eyebrows - Waxing Near Me - Phoenix, Arizona

Always so quick , friendly, yet efficient! Of course waxing may not be the most comfortable but at least they make it quick while holding great conversation ‍ read more

I have been coming to this location of urban wax for years and have never had a bad experience until today. The wax technician was super lazy, she did not apply baby powder, used only one hand when pulling the wax instead of using the second hand to create tension, missed hair above below and in between the brows, and did not trim them until i asked. when i mentioned the missed hairs she applied wax again right over the same area instead of using tweezers with the same sloppy technique and ultimately burned my eyelids. i am very disappointed in this experience and my eyelids are in pain. the enclosed picture was taken 7 hours after my appointment and as you can see there is a clear burn mark and my brows are not even well done. read more

Urban Wax - Central - burn mark - Waxing Near Me - Phoenix, Arizona

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I am going with good because I don't know otherwise. Prior to going here I had never had anything other than my eyebrows waxed. Well, what the heck was I scared of anyway? I mean the 40 Year Old Virgin scene comes to mind, but I assure you the experience here was basically the polar opposite. If you're wanting to try body waxing then do it! Don't let fear prevent you from having enviously smooth skin. They offer packages and first time coupons. The technician that I had (Krin) was polite, personable, and easy to talk too about all the things. I plan on going back regularly to get things waxed because why shave when waxing is this easy? read more

Today is May 09 2025. March 08 2025 requested Brazilian wax. March 08th received hot wax burns. Two months later there is no sign of hair regrowth. The aesthetician did not follow my request on March 08th. Urban wax and aesthetician caused negligence, unsafe. Pubic area continues to have discolored skin from the March 08th Brazilian wax service. Pubic Hair follicles are completely destroyed. Aesthetician rippeds ripped out all of my pubiz haid - waxing the same area 3x. This is a life time emotional distress. Aesthetician actions neglect, reckless, physical harm to my persom. wax burn are visible. A law suit will be filed against urban wax central and urban wax central aesthetician. I do Not recommend urban wax central for Brazilian wax. read more

I had a pretty bad experience the first time but was offered an appointment with a different esthetician and it was polar opposite from my first visit. Allie made me feel extremely comfortable and seemed very knowledgeable. She gave me some helpful tips and the waxing was nowhere near as painful as the first time I went and saw someone else. I also am having no issues with the healing process (no burns or peeling) my skin was back to normal within a few hours. I'll come back in the future and will be sure to book with Allie. read more

Urban Wax - Central - Waxing Near Me - Phoenix, Arizona

I've been here to get my eyebrows waxed several times. They're always quick, efficient, and friendly. The prices are a bit high for an eyebrow wax, but otherwise it's a great place. read more

So glad I found urban wax! Fast, easy to book appointments and they take walk ins as well. I walked in, at an off time, but I was still taken back right away. The wax was one of the fastest I received and the quality was great. I will definitely keep coming back read more

Came in and got my wax, it was my first time at urban wax. The lady did a great job but she left wax residue on me and it was hurting kinda

Came here for a service for a Brazilian and I have to say, I absolute loved the friendliness and professionalism provided by Paola! I highly recommend her, as she was not only profesional but very quick and efficient! I will definitely be booking with Paola in the future! read more

I am such a fan of sugar waxing and I'm such of fan of Urban Wax doing my Sugar wax. I've only had a sugar wax one time before this time (from someplace else) and I remember it being painful. This time, no pain. Yayyyy! Mariah did my wax. She was fast. I called around noon to see if they had any open appointments. She said Yes, we can take you at 12:15 or 12:40. It was a Friday! So I spent half of my lunch break (about 30 mins) on my sugar wax. I got there a little early. The guest before me was a little late so my appointment started late. I was still out in a reasonable time. Again, it was painless so I'll come again. The free panties with every wax is such a nice touch! read more

3rd Update: Finally came back for my wax today and this time it was with Victoria. It's hard to believe how easy this went! I had to wait 5 weeks due to my schedule and I had a decent amount of hair (almost like my first time) but this was NO WHERE NEAR as painful. Not only did she tell me how to breath to help but she readily applied pressure after pulling each strip. I actually felt great walking out! As usual, the woman at the front desk was also very nice and informative when it came to how I should schedule my next appointment. I wanted to switch to exclusively waxing and I feel confident doing that now. read more

Paris was very thorough and efficient. Will definitely be back I have very fine hair and normally waxing doesn't get it all but this time-I am hairless! Wonderful kind service!!! read more

Loved the job Aaron did, really listened and did an amazing work on my brows that were long overdue for her magic touch. I do have to say I'd give five stars had the receptionist been a little friendlier with my friend and I. She seemed inconvenienced to be doing her job and was more interested in activities on her phone while munching down on hot Cheetos and nacho cheese. We didn't even get a warm thank you upon leaving, just "bye". Yikes, lack of customer service there but an easy fix and this place would be better. read more

I went for a full Brazilian. I wanted a small strip of hair on the top. The wax tech did more of a modified Brazilian on top, leaving a lot of extra hair. I just let it be because when she waxed me, instead of doing a couple of strips of wax on small areas she just did it all at once on each side and then tore two giant pieces of wax off me. It was excruciating. She then did it two more times on each side, the second and third time the wax felt like it was burning me because my skin was already sensitive. She could of done three small strips on each side, which would of been the same amount of work for her-with better results and less pain for me. I bled a little and 5 days later, I still have small scabs on my front area. It's not cute and I was tender and red for 2 days after. I am writing this review because I was sent a survey about my experience last week, and no one ever reached out in response. I will not be back. read more

I have tried to come by on 2 separate occasions in the last 10 days. Both times during business hours. And despite claiming they accept walk-ins, both times they have been closed without any information posted. Won't be trying to stop by again. Other wax centers like European Wax always has someone manning the front desk during business hours - will stick to those for now on. read more

I booked an appointment for bikini wax at urban wax because they had good yelp reviews. My appointment was super quick and easy. They give you a free pair of panties after each appointment, I found some soft and lacy hipsters there, more of these please! Pricing - I was happy to discover that there is a discount for first time appointments. I've compared the price of urban wax to other nearby waxing places, and I think urban wax has the best value. Quick note about the location - there is not storefront parking, so give yourself enough time to park in the lot and walk over. read more

First time getting a Brazilian wax. Staff was very friendly & communicated the process clearly while also answering my questions. Three star rating because after the fact, I described my experience to a close friend who gets waxes often & informed me that my wax was not done correctly. Without being overly descriptive, areas were missed/not done at all which resulted in my hair growing back at different lengths & the overall work being seemingly patchy. I don't think I will return only because I feel I was cheated based on getting a job half done. read more

They get the job done. Maybe only one person there is licensed to work with both soft and hard wax which sucks when you're getting Brazilian. But my vagina feels nice so no complaints . read more

Ali is fantastic! I had a great customer experience and she does such a great job. The room and lobby are very clean as well. Such a better experience than EWC and I will be back!! read more

It was my first time getting a Brazilian and the woman was really fast and talked to me the whole time to distract me a little from the pain. She educated me on everything I needed to know and got me all fresh and smooth! Was an amazing experience and everyone working was soooo nice. read more

I just recently moved to Arizona and I needed to find a wax center close to home. I've always went to EWC in California until Now!! Yelp helped me find Urban Wax center and I was lucky enough to be paired with Ashley my Virgo sister lol. We vibed, she's very professional, informative and thorough I appreciate the attention to detail. She was amazing and the service I received was superb!! The women at the front desk were very welcoming, this is my new wax center and I'll definitely be returning!!! read more

Great place! Went in for an eyebrow wax when I was visiting Phoenix and the guy at the front desk was very helpful. He explained the whole thing and made the process a lot easier. I've been using the products he recommended ever since. I'll definitely go back when I'm town. read more

Came in here for the first time this afternoon and got my eyebrow service for free which was great. The girl who did my eyebrows was super nice and professional and I like the shape ... but she burnt my skin. Personally I don't think wax should be used under the eyebrow because the skin is so delicate and my eyebrows didn't even need that, tweezing is enough Li read more

Urban Wax - Central - The burn a couple days later.. why would the wax be put so low - Waxing Near Me - Phoenix, Arizona

I have come here a few times and had a couple of different techs wax me and they have all been great! I get the Itsy Bitsy Bikini wax and they always give me exactly what I ask for, and they tell me when to breathe which I appreciate ! Wendy is definitely the best though, so try and book with her if possible! Talked me through everything and took extra care with my sensitive skin. read more

Just wanted to make sure I gave a shoutout to Amanda who did my Brazilian today! I'm always nervous if I have to try a new place because I've been going to the same wax lady for years and Its a sensitive area that I sometimes get really uncomfortable! But Amanda was fantastic!! She was so fun and professional and made me feel super comfortable! Talking the whole time I felt like we were friends! I just loved her and will for sure be back to see her! The panty bar is the cutest idea and so fun! So many choices it was hard to pick just one! It was my first time experience at Urban and I just loved it! Cute and clean atmosphere! The guy up front I forgot his name but he was also super friendly and welcoming! For you local AZ residents you really can't beat the intro prices! Just loved it! read more

Came here for the first time today! I called the same day and was surprised i was even able to get waxed the same day! That was awesome! I got my sideburns and got a free upper lip wax! The pricing here is very reasonable compared to other salons! The salon is very luxurious and nice! The girl that waxed me by the name of kamele was very professional and outgoing! She works so fast and did a great job! I would definitely return here and i do recommend this salon! read more

I had a wonderful first time in, the staff was really great and friendly. The wax used is the best! It really helps ease the pain and you get a free pair of new undies of your choice after your brazilian which I thought was a fun idea!! I'll definitely be back. read more

Friendly staff. Friendly and capable estheticians. I have been gong to this location and the camelback location since leaving European Waxing. read more

Love: the location, the staff are super friendly, and that I can make a same-day appt. Meh: I have yet to find a waxer that I like there. I have been going to the Arcadia location since it first opened, and this 7th street location is closer to my new home. So, I was SUPER excited to see Urban Wax open closer to me. It's still the same friendly staff, concept, and packages. Just waiting to find a gal I like that I'll keep booking with. *I usually get upper lip wax, not too hard to mess up on and eyebrow wax every once in a while. read more

They close early. This ad is wrong. Totally ridiculous. Called the number and the lady was like, oh yah we close early. Hours indicate until 8pm. I got there at 5:40 and they were already closed. Unacceptable. read more

Yelp pointed me here and so glad I listened! My eyebrows grow down and people tend to get a little wax/scissor happy. Well, Dani gave me an excellent eyebrow shape/cleanup. She listened to my concerns and made sure she took her time with me which I really appreciated. Total fan of hers! read more

I was 15 mins early for my appointment (first timer) and Sammy took me right back. I haven't had my eyebrows waxed in 13 years and I had a bad experience back then. The wax these guys use doesn't require the muslin cloth and it was so much better. Less pain, faster, easier. I was there for less than 10 mins. She offered me stuff to make the redness go away but I didn't take it because I was going straight home. Overall, she did a great job. read more

Excellent service! I got a Brazilian with Lex and couldn't be happier. She was quick, painless and a pleasant person to talk to! I'm definitely going back. read more

Best experience! I've been going to European Wax Center and have not been impressed with the way the wax the triangle area. It always freaks me out to the point where I do not want to get a Brazilian. Today, I was open to trying a new spot and was super impressed! Christiana(that may be a little off) was AHmazing!!! Thank goodness for her skills so I can be free of hair! You rock girl! read more

I love Urban Wax! Super happy there's a closer location to me now I've been a customer for 2+years now and truly believe this is the best waxing salon in AZ hands down. read more

Found this place on yelp and saw the reviews so I decided to give it a shot. They offer a brazilian wax for new customers at only $21 it's normally $45. They give you a free pair of panties for getting a brazilian too! They're so cute! I was waxed by Erin and she was amazing. Very welcoming and made me very comfortable. read more

This place is very nice, clean and easy to find. Arielle was very professional and took great care of me!

I got a really bad brow wax here today. My brows have a pretty good natural shape and just need a clean up periodically, which is what I asked for. The waxer took way too much off and they're uneven. They look like bad 2000s era skinny brows. I will never trust this place again nor should you. Unless you like the 2000s era skinny brow look. Just praying my brows grow back after this fiasco. read more