I had gone to them over a year ago, had a bad experience, and decided to put it behind me. Now,…read moreafter a year I find out what these morons actually did. On my first of three visits for one appointment I had the eye exam, picked out my glasses, and left thinking everything was good and I'd pick up my glasses in two weeks. I got the call, came to get them, put them on and immediately knew something was wrong. The left eye was blurry, and was clearly not correct. I told them this isn't right, and grudgingly they conceded and let me make another appointment to come back for another exam, free of charge. I came back after a week, did the exam, and the doctor admitted the prescription seemed off on the left eye. They sent off the glasses, and two weeks go by, I went back and pick them up. Same issue! The left eye is still all blurry. I start to get upset, but stayed calm enough to say this isn't right. They said, "If you come back for another visit then it'll be $75." I said that was fine but I wanted a different doctor this time. They agreed, and after a week I went back. When I showed up for the third appointment there were no other customers, just me. I had a business meeting that day but I thought I'll get to the eye doctor, early, check in, and be back home to get into Zoom in time. I sign in 15 minutes early, but I had to wait a few minutes, then one of the receptionists takes me back, gets my info and walks out. I look at my watch and say to myself, "Okay, my meeting is at noon, and it's 11:00 right now, so plenty of time." I live about 10 minutes from here, so I wait. And I wait. And I wait. I look down at my watch watching the minutes droll on and no eye doctor. After 27 minutes, 27 MINUTES, I finally say, "Screw this", get up and walk to the front where there are still no other patients. I say, "Give me my money back." Then the doctor comes out of his office and acts like he's going in to see me in the other room. He says, "Where are you going?" I say, "I'm leaving, you have the audacity to keep me waiting for 30 minutes. I have a meeting to go to." Then this turd says sheepishly, "I had a family emergency." Now break this down and think about it. He thinks he can just say, "family emergency" and that trumps everything. So IF it's a family emergency then why are you still here? IF it's an emergency then why didn't you get one of your receptionists to tell me I'd have to reschedule? IF it's an emergency why did you ask me where I was going? I said, "I'm done with you and this place, give me my money back." Keep in mind, the money issue is because I use my insurance and I can only go once a year. The receptionists tell me that I'll have to talk to the Office Manager. I end up talking to the Manager and she says, "Sorry, can't refund for services rendered." Okay... that's how life goes. I accept the fact that these morons exist, they have no idea what they're doing, but I'll just move on with my life and not deal with them. No point in letting them get the best of me beyond me knowing I'll never go back. THEN I FOUND OUT WHAT CAUSED THE WHOLE THING! Fast forward to today, I had to wait a year to go to the eye doctor since I had no insurance to use because of these Vision Asshats. I drive over 40 minutes to my old doctor. Take my frames from the previous year with me because I did like them and I figure I'll have to spend the money to get lenses anyway. The idea was I'd use my new insurance for the computer glasses I need, and use the frames from the previous year that caused me all the trouble, and use them for my long distance driving. After I get the exam they look at the old glasses. They say, "Yeah, these are way off in the left eye." I say, "Yeah, I thought so." So now I'm feeling good about myself that I'm not wrong, that there was an issue. So I pick out my new frames, order the old frames some new lenses for the purposes of seeing at distance and I'm about to leave. Then the lady helping with the glasses looks at me and says, "Do you want the blue block on these again?" I say, "Excuse me? You mean on the new frames, the one I ordered for when I'm on the computer?" She looks back at her hand to make sure she's holding the right ones and says, "No, the old ones. They have blue block on them." Then it hits me! I know what these geniuses at Vision Professionals did, they put in the right lens as far-sighted, and the left lens as computer distance! ARE YOU KIDDING ME? Who does that? Do they expect me to close one eye when driving, or when I'm on the computer?! If this was intentional then they're malicious pieces of crap, but if an accident then they're just incompetent. Go here at your risk people, you have been warned.

I agree with the other patients who said their prescriptions were way off. I mean, how hard is it…read moreto read the numbers off of an autorefractor? The optometrist did not impress me at all although the short young lady that did the testing was just as nice and friendly as you will ever find. Now I have to go somewhere else to get a proper prescription.

I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend

Eye care exam was performed. Due to a change in insurance I had to work with the front office…read morethrough 2 trips before obtaining services. Have received care from Dr Brown last 2 years and Dr Hagar today. I have had nothing but great customer satisfaction. They did a fantastic job with zero wait for all trips. Suggested options and alternatives for purchasing eyewear given insurance policies. I greatly appreciate their recommendations.

I was referred to Dr. Brown after seeing three different doctors who could not determine what was…read morewrong with my eyes, and after trying several medications without improvement. Dr. Brown was the first to truly listen, took the time to evaluate my symptoms thoroughly, and provide clear guidance. I felt reassured and well cared for, and I'm very grateful for the professionalism and attention I received. Highly recommend.

Dr Schonberg is great. Takes time to explain. Takes time to answer my questions. Very Good…read more Dr Suh is very good but does not have good "Chair side" manners.

I had great hopes for this Eye Care practice but have been very disappointed. My first visit more…read morethan a year ago went well enough.... So this year I brought my wife. This year has been a nightmare. I was assigned an appointment with Dr Hammond for glasses and contact lenses. During the exam, I asked for a glasses prescription for normal progressive lenses, and also a glasses prescription for 'computer' glasses which are simply progressives optimized for 36 inch viewing distance. I've had other eye care providers accommodate that request without hesitation. But not Dr Hammond. She flatly stated "No, I don't do that." Confused, I tried to clarify, at which point she became visibly agitated and curt. She said that "isn't how she works" and that the lab making the glasses could just adjust my prescription to make me computer classes. Wow. Never had an eye doctor express any concern with that request, and in fact a doctor at one of the chain eyecare places is the one who suggested it initially years ago. Then came the contacts. Here I asked for three lenses. Basically a far/near split contacts prescription and a third lens prescription for my right eye so I could swap out the near vision contact and wear far/far contacts in certain situations. She agreed, and wrote two prescriptions, but the office is refusing to provide a signed copy of the second prescription. Keep in mind this is a service I PAID FOR... so it's not like I'm asking for a favor. As an over 50 diabetic, I have special concerns regarding eyecare. Had high hopes for Comprehensive Eyecare of Central Ohio, but am beyond frustrated, moving toward disgust. So now my only recourse is to warn others via reviews on as many platforms as possible. TLDR: Go somewhere, anywhere, else!!! You'll avoid paying good money for curt attitudes and broken promises.

Friendly staff and excellent doctors. Good explanation of cataract surgery and my options. The most…read morethorough eye exam I have ever had.

Dr Weber and all of to doctors and practitioners at this practice are simply the best: bilateral…read morecataract surgery went smoothly with no complications. Highly recommend!

I have been getting eye exams for 30 years and relocated to this area so I had to find a new…read moreclinic. If you are looking for minimal wait time, friendly staff, and doctors that truly take time with you then this is your place to go. I couldn't be more pleased with my experience. The staff is so caring, you are explained each step, and they are great about making sure you understand and have answered all your questions.

I don't have anything negative to say about the doctors, because I never actually got to see them…read more After scheduling an appointment on the phone and going over my insurance with them (and checking with my insurance provider to make sure they were in network), I showed up to the appointment and was told they couldn't find my insurance plan so they couldn't see me. It was extremely frustrating and the woman at the front desk was short with me about all of it. I was really disappointed in how all of this was handled.

I love professional vision care! They have been taking care of my eyes for at least the past 15…read moreyears and I am always impressed by their service! They are always innovating and I've never had a complaint with any of the Doctors I've seen. Dr. Amy Lay in particular takes excellent care of my eyes each year, and she is extremely friendly and professional! Can't say enough good things about this practice!

I receive top-notch care at professional VisionCare. They are friendly and always welcoming I don't…read morehave to wait for my appointment. The office has a small town friendly feeling and I really like it. I highly recommend Dr. Lay and staff.

Very unprofessional, the Dr's kid runs around the office screaming, the Dr. is always running late…read morefor your appointment and good luck getting your glasses in a timely manner. Do yourself a favor and go elsewhere for your eyeglasses needs. by far the worst eye care place in the Mount Vernon area.

This place is absolutely AMAZING!!! I scratched my cornea and they got me right in, the DR even…read morecame in on a Saturday just to check it again. Anytime I'm having troubles I call and they get me right in. They are all so nice and caring. That really helps when it comes to your health. I couldn't of found a better eye company to go to!!! Taking my 6 year old there was def not easy as she is stubborn and they were great with her even tho she was being a turd. I'm sure next time will be better with how they tried to make her comfortable. Thanks a million ladies!!!!