Yelp needs more stars. My computer was just doing it's own thing and suddenly it died. I'm…read moresomewhat computer savy, must be the Power Supply right. That's the most obvious thing to crap out. I took it to Willstech because I hate rooting around inside a several thousand dollar desktop and talked with Robert to buy a new power supply. He says - Yep - it's probably the power supply BUT let's make sure. Thankfully he was thorough. Turns out the motherboard was toast and the pwoer supply was fine. Shouldn't have happened but hey - that's life. No charge for the half our of his time checking out the computer. Bought a replacement motherboard and brought it to him this morning. He installed it and I'm back up and running an hour later. I can't recommend a place any higher than this. These folks know their stuff and are amazingly fast at fixing this. Everything works like it should. Got a computer issue - go there.

Offered me 80$ for a gpu that cost 420$ brand new. very awkward interaction with employ and was…read moretold gigabyte is a bad brand nothing made sense, never will go there again.

I have a medical device from europe that had a blown fuse and I could not find it. The owner opened…read moreup the device and found the MISSING FUSE. Professional and service oriented with a pleasant smile and attitude to boot Any apple device I own 2 laptops, Ipad, and phone have a new home when they have any needs Thanks

Would not recommend this company... we brought our laptop here because the screen broke and they…read morecharged us for a new camera, cooling fans, screen, processor, etc... and it still DOES NOT WORK!!! On top of this, the owner or manager of the company offered to put a used processor out of his own personal computer that is several years old into our computer... And to complete my great service with this company, the screen is still broken and the cooling fans were never actually replaced, it still has the old fans inside it after taking the laptop apart myself. Do NOT go to this company, just buy a new computer... I spent $650 on this repair and could have boughten a new laptop of same version or slightly newer for just a couple hundred dollars more. Also, our repair took over two months!!! This company Sucks!

Very knowledgeable and when he didn't know the answer he did a little research and helped me solve…read moremy issue just talking on the phone.

Review: Experience with Paul the Computer Guy…read more I need the "E" key on my ASUS ROG laptop repaired. I was aware this might require a full keyboard replacement. I still do. I first sent an email, and a week went by without any response. After following up, I was asked for additional model information, which I immediately provided. A week later, I was told the replacement part was not available. I then found a replacement keyboard online and asked if it would work. The answer was yes, but only if a special tool was used, and they do not have this tool. Response received: "That would work, if I had the equipment to heat mold the keyboard in. Unfortunately, the keyboard is attached with melted plastic, not screws, so it requires special equipment. I would need the entire palmrest/upper case to do the repair." Communication was slow, and there was little expressed interest in completing the repair I need.. ASUS has also not been helpful. The result is that I have a 2-year-old laptop that is close to unusable because of a non-functioning "E".

Friendly service, prompt repair and very knowledgeable. So glad I went to the store for phone…read morerepair

Great service, very fast and reasonably priced. Owner is Very knowledgeable. Highly recommended.read more

I've bought several laptop and desktop computers from Quickstart over the past 15 years or so. From…read morethe start, I have found Joe to be knowledgeable, fair and reliable. I am so glad to have found such an honorable businessman and trustworthy computer tech. Joe has serviced and upgraded devices for me, usually in a day or two. When it's time to replace a computer, Joe shows me a range of options along with his detached assessments of all their strengths and weaknesses, as well as customer feedback. He is the least pushy and most helpful of salesmen. He's the only computer expert I ever need. Thank you, Joe! May your business flourish.

Computers can be confusing and difficult to operate. Joe at Quickstart calmly clears up the…read moreconfusion and makes computer use fun and easy.

I highly recommend The Computer Shop of Redmond. Chris has fixed numerous issues for us, including…read morea significant bank hack affecting the home and business computers; the laptop sync; autosave function on both the business and laptop; install of cameras for computer remote recording at the office and a variety of other issues over the years. Always helpful, always with patience, always providing tips, affordable and overall great service and knowledge. Do NOT hesitate to use them.

Great little shop that is helping my older mother with a computer upgrade and transfer of…read moreinformation. The person helping us was very nice and considerate of the need to go slow and explain the process. Price was very reasonable and fixed for the transfer. Offered remote support and malware / virus mitigation. Thank you!

James has always done an exceptional job when I've contracted his services in the past. Whenever I…read morehave a question, there's no doubt that he can find the answer. James fixes our computer problems quickly and is very thorough in explaining what was causing our issue. We like working with a small, local business because we get the personalized service that you just can't get with a large company's tech service, like the north-end shops.

This business is the best! I had a computer problem that he fixed over the phone with me during a…read morelengthy phone call. Amazing! Of note: I called one other computer company before him and they said I could bring it in or call someone who made house calls and were unsure if they could fix it. Don't go anywhere else! Heather Sullivan

They literally saved the day for us. We were in Oregon on a multi-week motorcycle trip which we…read morewere filming for our YouTube channel. As luck would have it, I accidentally formatted one of my SD cards. I got in touch with Gaertner PC and they got all but a few of my files back. The SD card had nearly a week of video on it - days of hard work would have been lost. Can't tell you how much we appreciated the help and service, losing that much content would have been really disappointing.