I went in to buy an upgraded Apple Watch. I initially tried to do so online, but after seeing the…read moreoptions, decided I needed to se them in person first. The Verizon website said they were in stock in the store. The guy who helped me did t know much about watches. He told me I could get it cheaper at Best Buy or Costco (except I knew more than he did, those cheaper options did not come with cellular service). Once I finally convinced him to sell me a watch, when me ordered it (none were in stock), he didn't provide me the options. Find out he ordered a S/M watch bad size when I needed a M/L. Also didn't ask which band option I wanted. Basically, the employees are zero help. It was completely ineffective to shop this store.

Without a doubt, the worst customer service I have ever recieved…read more 2.5 hours spent trying to batter through the impossible automated system, and never did get an actual person on the phone.

First of this year, 2026, I have had enough of AT&T changing prices and bad cell service. Went to…read moreanother carrier and ported over, at least I thought I did. AT&T would not allow me to port out, even though they did charge my bank account for the remaining balance on the phone. I had turned off the direct payment from my bank. Now in July they are still taking my money and will not leave the phone with the new carrier. Filed a report with state AG. Got bank to block any withdrawal without my written consent. AT&T STILL toke money somehow! Once AT&T gets you hooked, you cannot get out! DON'T DO BUISNESS WITH THEM!!!!

Great service and friendly staff. New guy Gabs helped us trade in/buy a few new phones and was very…read morehelpful throughout the whole process.

Worst experience ever. I went in ready to purchase a new laptop but had some questions for the Geek…read moreSquad. The person that helped me was not helpful at all. I haven't seen such poor customer service in a long time. Then when I went to look for what I wanted the sales person was indifferent and was not knowledgeable. I ended up walking out with no purchase. A very disappointing visit.

Having lived through 5 unhappy years of Verizon, I finally switched carriers. The service by Tony…read morewas incredible. Not only did he enable phone service, but he set up Wi-Fi and I was able to disengage from Century Link. He was professional, courteous, patient, and walked me through all the steps to obtain Wi-fi. And I am saving money!!!

I have purchased 2 TVs from Best Buy (2022 and 2026, World Cup.) It was a pleasure to shop there. I…read moreran in on Sunday evening because the 65" LG was a Deal of the Day for a couple more hours. Franco was super helpful. It was great being able to see the TVs on display. At the end of the day, I paid $299.99 for a 65" TV delivered and brought upstairs in my home. We are so lucky to have Best Buy in our town. P.S. I have purchased many things from Best Buy. The TV was the most recent.

In these days of Amazon killing off competition, it's nice to still have Best Buy around. And it's…read morea good store - lots of varied stuff, reasonable prices and the staff are fine. It's certainly my go-to place for cables but I've bought bigger ticket items from them as well. Their return policy is painless too.

Yelp is of course a place for reviews based on individual experiences. That said, I'm just going to…read morerefer you to Camille H's review because what she wrote is what I'd have written.

Expensive, but well stocked! They give veterans a discount and the staff is knowledgeable.read more

Answer phone, or call people back. Don't use "magic jack"…read moreGet a store you can come to.

Had them fix a screen on a nord n10 and still they are closed and wondering if I'll ever get said…read morephone back

Came in to fix my bill and I worked with a David he was able to fix my problem above and beyond and…read moreI would definitely recommend working with Davyd again very happy with what he was able to do for me in my account

First of all the internet service is terrible. They guys…read morethey hire are on commission and don't train have no idea what they're selling. They're just told to sell as much as they can and they will tell you anything you wanna hear including the wrong cost of service. I was told my bill would be $72. It was $189 and the explanation was that we told you it would be a little higher the first time the Internet is very very slow. It was obvious salesmen knew I was a senior woman and could be lied to without any retaliation. They promised Netflix and HBO Max and HBO Max does not work. I have been into the office spoke to supervisors to no avail. I do not Recommend this service to anyone!

Friendly service, prompt repair and very knowledgeable. So glad I went to the store for phone…read morerepair

Great service, very fast and reasonably priced. Owner is Very knowledgeable. Highly recommended.read more

Get the estimated cost before leaving your equipment at the store! They charged $150, without…read moreexplanation, for changing the file type of contacts on a thumb drive.

Great store!! Very helpful, knowledgeable staff. The fees are reasonable. I highly recommend…read morethis small business!

Very knowledgeable and when he didn't know the answer he did a little research and helped me solve…read moremy issue just talking on the phone.

Review: Experience with Paul the Computer Guy…read more I need the "E" key on my ASUS ROG laptop repaired. I was aware this might require a full keyboard replacement. I still do. I first sent an email, and a week went by without any response. After following up, I was asked for additional model information, which I immediately provided. A week later, I was told the replacement part was not available. I then found a replacement keyboard online and asked if it would work. The answer was yes, but only if a special tool was used, and they do not have this tool. Response received: "That would work, if I had the equipment to heat mold the keyboard in. Unfortunately, the keyboard is attached with melted plastic, not screws, so it requires special equipment. I would need the entire palmrest/upper case to do the repair." Communication was slow, and there was little expressed interest in completing the repair I need.. ASUS has also not been helpful. The result is that I have a 2-year-old laptop that is close to unusable because of a non-functioning "E".