Great bikes, easy to rent. The e-bike was fully charged and really fast, easy to control. Staff…read morewas great. Close to Central Park, very convenient.

Bikes are great!! Awesome way to see Central Park!! Great customer service. We rode all…read moreAround Central Park!!

I took the 2 hour Central Park walking tour…read more Our guide, Aaron, was very knowledgeable and shared many interesting details throughout the tour. However, I was a bit distracted by how often he consulted his phone for accuracy, and he did take a short call during the tour. I appreciated his creative use of music to help us imagine the park's history -- it was a unique touch -- though I personally didn't want to stand still quite so long for that portion. He had also planned to show us historic photos, but unfortunately, the tablet provided by the company had a dead battery, which reflected more on the company's preparation than on Aaron himself. On the positive side, we were lucky to get a VIP-style experience since we were the only two participants on the tour. Aaron was thoughtful and kind -- he even brought and offered us a poncho since it was raining. He also went out of his way to guide us on how to use the subway afterward so we could reach our next appointment on time, and he eagerly pointed out great photo spots and offered to take pictures for everyone. Overall, I'm glad I took this tour. Aaron clearly cared about our experience and made it memorable despite a few minor hiccups. FYI: this tour does not include Strawberry Fields or the Alice in Wonderland statue.

On 6/28/25 my partner and I took a Central Park Pedicab Tour through Bike Rent NYC. For one hour…read moreour wonderful guide, Rusian, pedaled us through Central Park, pointing out or stopping at all of the major highlights. His narrative was intelligent and humorous and he was able to answer all of our questions. The weather was perfect and we were able to sit back and relax knowing we were in good hands. I'd definitely recommend this company. Ask for Rusian if you want a great guided pedicab tour.

We love bike tours when we travel, but on the day we were free their only tour was of the Bronx. We…read moreknew nothing about this borough so we gave it a try! Well, our guide Mark (one of the co-owners) was very knowledgable, funny and passionate about his city. We spent the day learning the area's history, having many good laughs and enjoying getting to know our fellow cyclists (on our tour from all over Europe). You will see New York in an entirely new light after this bike tour! Give them a try!

There are many ways to experience NYC: boat, bus, walking, from a tall building, horse carriage,…read morebut why not from a BIKE? This is an awesome bike tour and a great but different way to experience NYC. We took the Dutch Roots tour. Lots of facts and stories; learned a lot and appreciate this great city even more. The trip was overall easy and leisurely with a few hills which I walked my bike up those, there was no pressure. There are many stops where Marc our guide would tell us many different stories and historical tidbits. We saw north of Harlem and the Bronx, picturesque woods, ate at a Dominican Republic restaurant for lunch, saw Little Italy in the Bronx, so much fun! Our tour guide Marc was awesome, funny, and caring. There was another tour guide (I think Chris) who always rode in the back to make sure none of us got lost or left behind. We saw things on this tour that we would never have seen any other way. They fitted us for bikes and helmets and provided waters, bikes were fine. We felt safe at all times. When we return to NYC, we will definitely do this again. Don't miss out!

They do not have any restrooms. We had a tour guide who had zero experience as a tour guide and he…read morehad us riding our bikes against the traffic of runners and bicyclist. For the first 15 minutes we were yelled at by bicyclist and joggers and when we complained to the tour guide, he got very defensive. He gave very little information about historic landmarks and would google the information and play it back to us. Our so-called tour was 1 hr & 40 minutes when we paid for 2 hrs. I blame this company for not vetting him and he was not qualified to be a tour guide.

I bought 3 tickets more than a month in advance for a Central Park Electric Bike Tour for April 7th…read moreat 10:00 am. We arrived early, and it was quite cold. The forecast was for rain from 10:00 am - 12:00 pm so when I arrived, I asked the guy at the front desk if we could change our ride for one of the tours later in the day. They run tours at 11:00 am, 1:00 pm and 4:00 pm. He responded and said that it was going to rain all day. I told him that was not the forecast and that it was supposed to be clear in the afternoon. He said that weathermen could not be trusted and he did not change our schedule. Shortly after the ride started, it rained heavily and the temperature was 39 degrees Fahrenheit. We were dressed for rain but didn't have gloves and between the cold and the wet, it was very rough. Within 20 minutes, one of my 14 year old sons was freezing and crying like I had never seen him cry. We had to leave the tour. When I got back to the bike shop, I asked if I was going to be given a refund. The same guy said immediately "No, you didn't ask to change the schedule." I was astonished. The first thing he said was that I didn't ask to change the schedule when he knew that was the first thing I asked. He had no problem looking me straight in the eye and lying. We don't get to New York often as we live in California. This guy really ruined our day and who knows when we will get back there. I recommend going with one of the tour operators below. https://bikerentalcentralpark.com https://centralparkbikerental.nyc https://biketourscentralpark.com https://www.nycparktours.com/bike-tour https://fancyapple.com/biketours I would avoid these tour operators as they are all the same bad people. https://bikerent.nyc https://www.centralpark.com/tours/bike https://centralparkrentbike.com

We seriously didn't plan on taking a tour on bikes. We were approached by a nice gentleman with a…read morehorse on his bike. After he proposed to us about what the tour is about and prices, we agreed to do it. Mainly cause I underestimated how huge Central Park is. We both never been to Central Park and wanted to see the most we could. My friend is a huge Sex and the City fan and got a guided tour of where the filming was. Our tour guide is so knowledgeable and outgoing. I loved learning from him. Once we were done, he was going to take us back to where he found us - in front of the restaurant. We talked to him in dropping us off at Fifth Avenue. He agreed only if we paid him a little extra. We didn't mind since that was our next destination. Overall, great experience. Didn't expect to do it and spend the $$ but loved it. 178/2019

Last minute decision to see Central Park in a quick hour. Well worth it! There was a 2 hr option to…read moredo the entire park, but it's February, it's cold, and figured most notable landmarks are on south end of the park. Kader was our driver/ rider, they have these hybrid bikes so your driver isn't gasping for air while giving you the tour. Blanket for the cold weather and the meeting stop was at Starbucks on 55th and 7th, Wife was happy. The Park was beautiful everything and more you'd imagine it would be from seeing the park on TV Shows, Movies, and pictures. Kader made the ride comfortable with his knowledge and personality, and being from Chicago, if I cane back I would request Kader again.

I purchased a Groupon for a 2-hour bicycle tour via Bike Tours, and it was a great way to get an…read moreintroduction to Central Park! Booking: They run tours at 10am and 3pm, depending on availability and if others book. Luckily I was able to book a weekday (Thursday) at 10am. Tip: They don't always answer the phone when you try to book, but leave a message with your name, phone number, and preferred date/time. They texted me back asking me for my Groupon voucher number, confirmed the date/time, and who would be leading the ride. I met up with Tony and the group - coincidentally a family from my home state/neighborhood - outside of the meetup point. The bikes were pretty basic - with 5-6 gears - and also had water bottle holders. The ride: We rode about 6 miles of the park and stopped along various points to walk around and take pictures. Tony provided some interesting narration about landmarks in the park. The only downside was that, unless you were close to him, you really missed out on hearing what he had to say. He was very nice, answering questions and also offering to take photos! After the ride, I ended up walking back to some areas that I wanted to spend more time at. If I make a return visit to NYC, I'd rent a bike from Bike Tours and explore solo now that I've had an introduction to Central Park! Overall it was a great tour and I enjoyed myself! If you're visiting NYC, it's a great way to see some of Central Park and learn a little history about the landmarks!

Easy pick-up//drop-off. Reasonably priced. Friendly staff. Would recommend to any friend looking to…read moreexplore NYC above ground. Covered a ton of ground and my feet didn't swell to the size of Frodo's. Hooray!

Searched for a reputable tour before we left home and found this crew. Was able to set everything…read moreup before we flew out and it was well worth it. Meeting spot in front a a not so busy Starbucks so you can grab a cup before or come in and warm up after! Our guide was awesome and showed us several places in Central Park.

Vitaliy was amazing! We took the hour tour of Central Park. His energy and wealth of knowledge…read morekept us entertained and educated. We'll definitely ask for him the next time we're in town. His pedicab is the only way to travel in NYC.

This review is about CitiBike AS A WHOLE, not a specific station…read more Been member since 2022. Constant frustrations. CONSTANT. App will show open docks "parking" , at a specific station, however, the "open docks" will be frequently be broken = non-operable. Entire stations are CONSISTENTLY offline. That means, entire stations = non-operable. Stations that ARE online consistently full of bikes that either have completely blank screens OR the red light will be on = non operable bikes. The stupid effin TRIANGLES on front of bike- required to dock bike are CONSTANTLY BROKEN making it so you can't even DOCK UR BIKE! So you end up paying for all this extra time. OMG I can't! AMONG MANY OTHER ANNOYING ISSUES. Wish there were a competitor that promised the same exact service as CitiBike and spread themselves all over like CitiBike - BUT actually delivered that service - UNLIKE CitiBike. Cuz I WOULD IMMEDIATELY SWITCH. Alas, there is not. And CitiBike knows this. Hence the exploitation. I HATE THEM.

Booked two eBikes from a street kiosk during a recent visit to NYC. It advertised a $25 "day pass"…read moreso my partner and I bought two. When we finished our 3.5 hour bike ride, it charged us each $88.00! Turns out the "pass" was for a standard bike, not an ebike. There was no flag upon scanning an bike that it was extra. Just an email we saw later that stated "ebikes .41 cents a minute addtl". Feel like it was bait 'n switch. Plus bikes wouldn't go more than 15 mi per hour so we were constantly peddling against "the brake". Not veey happy. We made the best of it.

I forgot to review this last year when we were in New York. We had the best time riding our…read moreelectric assisted bikes through Central Park. It remains one of my fondest memory's if our visit. We had a coupon for free bikes and we decided to upgrade to the electric ones. Best decision ever! We went around the whole park and were cruising past the people struggling in the hills. We were able to see and enjoy so much more of the park then we would have in regular bikes. I now want to buy our own electric bikes to ride around town together. So much fu

First I was baited and switched by their sidewalk sign guy who assured us the rate for a bike for 4…read morehours was only $19 per bike. However once at the check-in counter the price became $29. The counter girl then pressured my wife and I into buying the day rate since it was only $5 more. She then told us we needed insurance which was an extra $2 per bike. So after being lured in by what I was told would cost roughly $40, after taxes turned into $81. My fault for not walking away at this point, but we'd already gotten excited by the idea. Outside we were then strongly scolded by the bike handlers for not already knowing there was a separate line for male and female bikes. The biking itself was enjoyable but we ended up only keeping the bikes for 2 hours due to the immense traffic of horse carriages, other bicyclists, bike caddies, park carts, pedestrians, etc. It just became too much and felt too dangerous. Arriving back at the store we were once again yelled at by the bike handlers. I'm not even sure the reason this time. NEVER going back here. I *strongly* recommend saving yourself the money and grief and just rent a citibike.

Chuck was fantastic. He was fun and knowledgeable and went out of his way to answer questions. He…read morealso offered to take photos of us. The only drawback was my wife's bike seat wasn't adjusted properly by staff. All in all, the tour is highly recommended. Central Park is beautiful. Even as a native New Yorker I learned a lot.

I rented an aluminum road bike from Unlimited Biking, and it was a miserable experience that left…read moreme stranded with a broken bike in the middle of nowhere. The bike was poorly maintained and generally unpleasant to ride. But things got much worse then the cheap plastic pedal fell off half way through my ride. I couldn't screw it back on as the screw threads were completely stripped. I was able to get to a nearby bike shop, and they confirmed the bike couldn't be easily repaired and would need an entirely new crank arm. I called Unlimited Bikes, and they offered to bring me a new bike. According to the agent, they had a truck in the area, and it would take them about 30 minutes to get to me to deliver another bike. After 40 minutes I called back to get an update. The truck was about 45 minutes away. What blackhole time warp caused the truck to get 15 minutes farther over 40 minutes is a mystery. I waited another 30 minutes and called to check on the status. The truck was still 45 minutes away. At this point, I got frustrated. They said they could expedite a bike over, but there was traffic and it would take 30 minutes. I waited another 15 minutes and called to check in again. There was no truck available and no spare bikes. WTF. They suggested I get an UberXL and take an hour ride back into Manhattan. They refused to cover that cost. Needless to say, very unhappy that they wasted my entire afternoon and left me stranded. And get this - they refused to refund the cost of the bike rental!!! After fighting aggressively over the course of a week (and contesting the charge on my credit card), I finally got a refund. But wow. I highly recommend avoiding Unlimited Biking at all costs. It's not just about getting a bad bike, you could find yourself dangerously stranded or worse, injured on your ride.