We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Imperium replaced the siding on the back of my house to fix some rot issues. I chose Imperium after…read morereceiving quotes from 5 other firms. Imperiums pricing was fair and transparent. Out of each firm I met with, Imperium was the most thorough when they came onsite for the estimate, clearly explaining what their solution would be and what I should expect the finished job to look like. These fellas cleaned as they went and kept the job site in reasonable shape. They also cleaned up very well at the end. I am satisfied and will be calling them next year to replace all my windows and have already referred them to a friend who is needing her whole house siding replaced. These are the guys you want to hire.

From start to finish, the entire process of replacing the siding on my house and painting was…read moresmooth and professional. Connor walked my wife and I through all the options, offered honest recommendations, and kept me updated at every stage. The crew showed up on time each day, worked efficiently, and treated my property with care and respect - even making sure not to damage our garden beds. My house looks like a brand-new home. If you're looking for fair pricing, and great customer service, this is the team to call.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

Despite the many 5 star reviews, we had a pretty awful experience working with JP Exteriors. It…read morestarted when we accepted a bid to replace our entire house with Andersen 100 windows. We signed the contract and put a deposit for half the entire amount. After we signed the contract and put in our half deposit, we were informed that 2 of our windows are arched and Andersen 100 doesn't make arched windows. They said we could replace our front of the house windows with Andersen 400 or Simonton. Simonton is supposedly a less expensive window than Andersen's 100 series. But, they quoted us a higher price to replace the front windows with Simonton than we were quoted for the same windows in Andersen 100. We ended up ordering Simonton Windows with grids for our entire house. We had already paid ($15,000) from our original contract and we were locked in with JP Exteriors. On window installation day, we noticed that there was one window at the front of the house missing a horizontal grid. They let us know that they could get us a "great price" to replace the window that we had already paid for with the proper grid. They also left several small projects unfinished including painting the trim around 2 windows, filling interiors holes around 3 windows, fixing an interior window sill that was damaged during window installation. Ultimately, the window that was missing a horizontal grid was replaced at no additional cost to us and the remaining unfinished items were all competed in a satisfactory manner. However the replaced window that was missing a horizontal grid has now been replaced and the vertical grids on the top window are not lined up with the vertical grids on the bottom windows (See photos below.) It looks terrible and is at the front of our house. We wanted to love JP Exteriors based on their 5 star reviews, but unfortunately, we have had a 1 star experience. Update: They have said that they will fix the window so that the grids line up. If this happens, that will be good.

I recently had 21st Century repaint the exterior of my house. You can find that review here as…read morewell. I'm writing a new one because this is a different project. After they finished painting my house, a few weeks later after heavy rains I noticed a stain on the ceiling of a guest bedroom. I knew immediately it was the long nagging problem of the "dead valley" along my roof. The house was designed and built according to the architect's drawings to have the roof of the first floor bedroom run into the siding of the house. It was a short "run" and rainfall should go quickly into the gutters. But, this was built under a big, old oak tree and for many years, I've had leaves and twigs built up, damming up the water. If I can remember it, I have to get up on a ladder with a rake and rake the leaves away from where the shingles meet the siding. After one major hailstorm, I had the roof replaced and when they replacing it, I asked them to build something to reduce the leave/branch damming. They did build it, but apparently not big enough. It lasted probably 14-15 years until this recent Spring. Since I had a good experience with 21st Century, I called them out to give me a bid on repairing what was probably rotted trim and exposed flashing and other rot elsewhere. And while they were at it, I asked them to build me a better diverter away from the siding. They came out and took care of it in a day. The guy was there from 8:30 to 5:00, taking a break for lunch, but got it done. Since they were also the painters, they asked me for the leftover paint they left for me (for touch-up) that came in handy as they had to replace the rotten trim and as it turned out a section of the roof decking. Attached are the pictures they took for the bid and then afterwards when they were complete. They were detailed enough to ask me first, "hey, this diversion we're putting in is a lighter grey then your shingles. Are you okay with that? We can go back and get darker materials". I said that was fine. No one can see that part of the roof and so it was trivial to me. The only negative thing from the painting and the roofing experience is so minor it's not worth taking away a star is that there will be a gap between when you sign and return the contract and they contact you about scheduling the actual work. In both cases, I had to drop them a line to remind them I was in the queue. Being a service that can't work when it's raining, I can understand that they have days where scheduled work is delayed and that causes a snowball effect of delays.

Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

Dana is a skilled craftswoman who sweats the details. When I need complex jobs done she is the only…read moreperson I call.

Dana and her crew did a fantastic job building our cedar covered porch. They showed up on time and…read morefinished the job in a few days. It looks terrific! Highly recommend Dana and will use her again in the future.

Gabriel and his team were a pleasure to work with from start to finish. I got several bids to…read morereplace the siding on my house and PSP's bid was kind of right in the middle, not the cheapest, not the most expensive. Gabriel was super communicative and the onsite teams were all also a pleasure to work with, really nice crews and they did excellent work. I'm very pleased with the results!

- True multi-generational family-run business that treats you like family…read more - PSP repaired fascia and soffits, installed OBS sheathing, replaced all siding with Hardie board, and replaced a custom gable vent. - Zero fuss about creating multiple quotes for us to consider different options. - They didn't scoff when I requested copies of their workers insurance. - After I found repair work on the fascia incomplete, the office immediately responded and Frank (the owner) came out himself to take notes. Instead of being annoyed at the idea of the time and costs to send a crew again, he was reassuringly chipper and said not to worry because revisits are to be expected in construction work. Coming with a sense of ease from the owner, this attitude alone is enough to make me confident to be a repeat [detail-oriented] customer. - Because some rot can't be discovered until construction starts, Gabriel mindfully added buffers to the measurements as a precaution. Still, some areas didn't need replacements (which I assumed I'd eat the costs) and other areas needed more replacements (which I assumed I'd be charged), and Frank figured they more or less canceled each other out. Zero extra charges. Zero nickel and dining for a few extra feet here and there. - I don't think this was intentional, but I'm glad they brought out a different crew to complete the carpentry before painting. It's not uncommon to send the original crew to ace a job, but I always prefer fresh eyes and fresh mentalities than workers who might feel like their work/ ego was criticized. - Everyone was always thankful (thankful!) that I'd raise a concern, whether it was requesting more explicit language on the contract, inquiries about materials and processes, or reviewing paint designs. - Because we were also getting our roof fully replaced around the same time, I long-windedly expressed concerns about the stages of construction with Jennifer over the phone, and her follow-up email recapping our conversation was total proof that she was truly listening and digesting the specific points I made. (A lot of people in the construction industry completely lack these skills for empathy and communication.) - Siding is level. Siding painting was so very smooth - what talent! My only two complaints are (1) painter's tape should have been used for hand-painted sections, where paint unevenly ran onto window frames and (2) the gable vent's back insert could have been shaven down to account for the unlevel framing on the house. Basically, the section where the gable vent is inserted into the house is a little crooked, but PSP could have tried hiding the fact by shaving some of the gable vent's back in order to rotate it to appear straight in the front. - Beyond being a certified James Hardie "Elite Preferred" contractor, PSP's integrity, old school values, and long-term perspective has won us over. We're so grateful to the whole team for helping our aging home get much-needed TLC.

I highly recommend Diego, I contacted Diego to help with replacement of plumbing fixtures for my…read moreelderly dad. He did an amazing job and provided high quality service. Diego knows what he's doing. He's knowledgeable, honest, and reliable. I will definitely contact him again. Thank you Diego!

Thanks, Diego, for helping us, and on such short notice. (A shower mixer valve broke and forced…read morewater shutoff.) And thanks for your thoughts about future projects. Until next time! = Mike/Fabi/David/Aaron/Nova

I contacted this company through Yelp while getting a few quotes for a roof replacement. At first…read morethey seemed fine and when I got the quote, they were the best priced, but after looking closely at their quote, they left out a lot of details including what type of materials they'll be using. After bringing this to their attention they said it was all there (it was not) and asked me if I wanted to move forward. I did not as I started getting a lot of red flags. Randomly a week later they showed up at my house trying to install a gutter. Why? Who knows. It felt very weird and I told them I was not interested.

Wanted to give a shout out to Justin with River City Roofing. He was very knowledgeable with…read moreinsurance claims and took his time explaining the process to me. I have had multiple roofing companies I have spoken to that made me feel like I was an idiot because I couldn't understand certain aspects. I never got that feeling with Justin. Thank you Justin for making this process as smooth as possible.