I was referred here by my eye doctor to get the hole in the back of my eye sealed up. For the most…read morepart appointment scheduling was fairly easy. After my consultation, I am scheduled for a future laser procedure for my eye. Overall the staff was fairly nice and they have multiple locations around downtown. The one bad thing about this particular location is the parking. To park, there is a garage across the street that is a paid parking garage. The office does not validate parking.

My optometrist referred me to Dr. Chexal regarding a problem with my macula during an annual eye…read moreexam. They were able to get me in within 24hrs which was a blessing. Her team took detailed pictures, Dr. Chextal identified the problem and thoroughly explained the issue. She also reassured me throughout the entire process that whatever worst case scenario wasn't as bad as it was. I'm extremely grateful for her and the RCA team.

He did a great job and very professional. Staff was very…read morefriendly and helpful. We arrived on and were shown to a a room with in a short time period.

There are those who talk about thinking outside the box and those who simply do - in thought and…read moreaction. Dr. Dooner is among the latter; an exceptionally skilled and forward thinking surgeon. He's gone where other doctors refused to go, and given me sight that I never imagined possible. --------------- I have had eye problems since birth. Congenital cataracts weren't readily treated in infants in 1974. I also have microcornea which creates added challenges. But my parents stubbornly sought out a surgeon who was willing to do what he could. And while the outcome after six operations with complications was far better than expected, time took its toll and the relatively normal life I have led had become an exhausting charade that I could no longer maintain. After the original operations, I wore high powered hard contact lenses over frozen off-centered pupils. Light was too bright, dark was too dark, and if I didn't squint enough my lenses would drift and cause one object to look like six. Along the way, I had posterior vitreous detachments in both eyes which caused cobwebs and smears to obstruct my vision. I also developed glaucoma. Over the years, I saw many ophthalmologists. From Atlanta, to New York City to Baltimore, there was no shortage of reputable doctors. I would comment on symptoms that were troublesome, but I was never offered any potential solutions. Mostly I was told I had a difficult case, and to take the glaucoma drops and come back for pressure checks. More than one said something along the lines of "What do you want from me? You just need a glaucoma specialist" One said "I don't know why you can even see." Not hopeful to say the least. Flash forward - I moved to Austin in 2019 and eventually found a great glaucoma specialist. When I asked him if there were any options for my other conditions, I expected to hear "No" yet again. Instead he confidently referred me to Dr Dooner. Less than two weeks after my initial visit with him, Dr Dooner operated on my left eye. I had a vitrectomy, a lens implant and my pupil enlarged and centered. Six weeks later I had the same done on my right eye. These surgeries have been nothing short of life changing. Not only have all the symptoms I was struggling with been cured, but the sight I have now is better than ever. Also, I have hope now. For a while, I felt that medicine would leave me behind. Now, because of Dr Dooner, I feel like I can embrace possibility again. Oh and he's also a really nice down to earth guy and a caring doctor. Couldn't ask for more.

I had a eye threatening infection in one eye and Dr. Kalpaxis saw me on an emergency basis…read more Diagnosis - threatened with loss of eye. Not vision, Eye, No time to culture the bacteria. Sent me to a compounding pharmacy and bottom line licked the infection and the eye still functions, HAVE SEEN HIM REGULARLY FOR OVER 10 YEARS. Always attentive. For intelligent or curious patients, Dr. Kalpaxis patiently explains what he observes in his examinations. Old time doctor. Exceptional service.

I started having flashes in my eye over the Labor day weekend I called his # and he had an…read moreemergency number on his answering machine!!! All the other calls i made said closed for the Holliday. He came into work that day! On a 3 day Holliday and no less a Sunday!! Dr James is very nice and he explained everything to us as he was doing all the tests and then explained what was happening to my eyes.

Dr. Kelinske and Sally are awesome! I have a pretty bad eye infection that my doctor couldn't help…read morewith. I called several ophthalmologists offices to get an appointment b/c it's very bad I was trying to get seen asap and Northwest Eye Clinic cleared some space to see me. Dr. Kelinske and Sally are very professional and personable at the same time, excellent experience! They will be taking care of my eyes as long as they want to keep looking at them. Thanks!!

Doctor was thorough but she dilated my eyes and then I was not offered or given glasses to drive…read more Very abrupt and not good customer service.

I had fears of an eye infection, and sought out an ophthalmologist. Based solely on Michelle's…read morereview I checked out the training of Dr. Lindsey and found we both attended the same med school. That was enough for me. I scheduled an appointment (I was able to be seen the next day) and the visit went smoothly. The office staff was friendly and efficient, and Dr. Lindsey was delightful. Every good thing Michelle said about Dr. Lindsey was true for me, too. We had a good time chatting about faculty we knew in common. My fears of an eye infection were groundless (my discomfort was most likely due to allergies so she gave me some eyedrops). I had her do a full refraction and eye exam since I was already there. She found my current eyeglass prescription was fine and didn't need to be changed, and that my eyes were perfectly healthy (she said they were likely the healthiest she'd see all day). I'll see her again in a year, and look forward to it. If you need an ophthalmologist who is well-trained in diseases of the eye as well as the normal eyeglass and contact lens fitting, then I recommend Dr. Lindsey. Other physicians who are members of the group practice (The Eye Institute of Austin) appear to be equally stellar in their pedigrees.

Dr. Lindsey is, far and away, the best ophthalmologist I've ever seen. Very thorough, very nice,…read moreand she has a bedside manner that just inspires confidence that she knows what she is doing. She listens well and proposes workable solutions for every little complaint - like loading me up with samples of various eye drops to try with my finicky gas permeable lenses. Her staff is excellent, as well, and for as long as I've been seeing her, she's had the same assistant, the same optometrist, the same contact lens expert - the longevity in this office just says something. Also, she hates waiting at the doctor's office, so she works hard to stay on schedule, which I so appreciate. Doctors who realize that their patients' time is valuable, too, are much too rare. I'd recommend Dr. Lindsey without reservation.

I was seeing flashes in my left eye and called Dr. Makkouk's office and was able to see him in just…read morea few hours. He was very nice and professional as well as the staff. He was very patient with me as I had a lot of questions. He is going to be my go to ophthalmologist from now on.

Professional and cheerful staff, minimal wait time to be seen, doctor was very informative.read more

I've undergone three surgical procedures here, and, in my experience, the physicians and nurses…read moreare competent and attentive, while the administrative staff are less so. Most recently, when checking in for the procedure, the front desk staffer repeatedly insisted that my procedure involved a lense implant, ignoring my assertions that she was mi staken. She finally relented after realizing that she had confused me with another patient. On another occasion, I was given a post-procedure follow-up appointment with the wrong physician. On balance, I believe that Texan Eye provides an acceptable level of care, but missteps by the administrative staff that I've encountered detract from my overall positive assessment.

I have gone to Texan Eye for several decades. They have excellent doctors and equipment. So why do…read morerate them with 1 star? The 1 star is because of inefficient desk staff cojoined with a policy of badgering patients with a flurry of appointment reminders by text and phone and email. Recently I called to ask for an appointment. After working my way through the automated system and being on hold for 20 minutes, someone decided to help me but said I was a new patient because too much time had passed since my last visit over 2 years ago, so she transferred me to someone else who handles new patients. After another 20 minute hold, and re-verification of info on file yet again, she asked if I wished to receive reminders about the appointment she just set up. I said no. Then 30 minutes later I got a few text reminders, followed by a few email reminders, followed by phone calls from 3 separate numbers, after I had responded 'stop' and then blocked all the above. Ever since COVID, all medical facilities want you to create a profile and fill in paperwork online. Anything more than that, and you are considered an inconvenience. They don't want to be hassled with paperwork or even talking to you. That, and the annoyance that somehow it is considered an acceptable business practice to pester you with multiple reminders, even after you have responded 'yes' and indicate you will arrive, hoping that the messages will stop. But they don't. For those workers who opt in for this lower level care, it's called benevolent indifference, or 'quiet quitting'. they respond to you with the attitude that their time is too important for mundane matters such as talking with you. If you don't comply and make it as easy as possible, then you're a problem. If I created a patient profile on each different site related to all my medical matters, I would have to keep track of countless passwords and verifications. This makes it simpler for them with complete disregard for any inconvenience to me. I guess I'm too old and remember a different time when patients were treated with respect and cared for. It's a hard adjustment to realize that my time and respectful use of my contact info is completely unimportant and meaningless. It's sad really, to find a business that now opts to this lower standard of care. If you're with Texan Eye, please don't respond with a boiler plate message about how important patients are and how hard you work to take care of them. I'm not buying it, and I don't anyone else does either. But thank you for the knowledgeable doctors who do care about their work. It's the only reason I come back.

Big shout out to Dr Salinas, Just wanted to say how well he did with me. He had to give me some…read moretough news but he did it really well, didn't try to minimize it just gave the facts to us in a very caring way. Thanks for your Dr Salinas Hope to SEE you again. Cheers

I like the doctors at Texan Eye but the Optical department is 100% non-responsive and impossible to…read morecontact. I have left over 8 messages on 2 different occasions (one regarding new lenses for my glasses and one regarding my contact lens prepaid order). When I let them know that I had left several messages, they casually responded, "Oh, yeah. We've been having problems with our phone." What does this mean? Do they not have a working phone? Do they not listen to their messages? I would recommend the doctors but NOT the Optical Dept.

I have had a long history of treatment with Dr. Armie Harper, since 2013 when he treated me for a…read moredetached retina, which was a successful procedure. Ten years later I have 20/20 corrected vision in that eye. In 2022 I had a detachment in the other eye and while its still in the process of reattachment, Armie has been helpful and wise at each step along the way. He and the entire staff at Austin Retina are outstanding. I hope you never have to be treated for retinal problems, but if you do I recommend Dr. Harper and ARA w/o hesition.

I was recommended to go to him by my mother. She NEVER likes anyone, except Dr. Harper! I started…read moreseeing him and I love his bedside manner. He thoroughly explains the tests, your condition, and your treatments. He also answers your questions without making you feel like you're an idiot or bothering him.

Excellent cataract surgeon -- highly skilled, professional, and caring. Irshad provides outstanding…read morepatient care and surgical results. Highly recommend!

Dr. Farhan Irshad is an outstanding ophthalmologist and truly one of the best doctors I've…read moreencountered. He is extremely knowledgeable, professional, and takes the time to thoroughly explain every step of treatment and surgery options. His skill and attention to detail gave me complete confidence and outstanding results. The entire experience, from consultation to follow-up care, was smooth and reassuring. The staff was also welcoming and efficient. I highly recommend Dr. Irshad to anyone seeking expert eye care, cataract surgery, LASIK, or corneal treatment.