We are so happy with our purchase and experience at Open Road RV in Monticello!…read more This is our first RV purchase and we weren't quite sure what to expect, but everyone at Open Road RV was super in helping us with the process from start to finish. Corrine answered my first phone call inquiring about the RV we were interested in. She gave us a great tour of it when we came in. Corrine and Kelli were great at answering questions too and we felt really comfortable because they are experienced RV owners as well and passionate about the great world of RV camping. Sarah was excellent at helping us with the financial work and making sure we got everything we asked for. She was always available to answer any questions and is very personable. Adam in service was great to work with and made sure any issues were fixed well to brand new standards. When the day came to pick up our RV, Steve was amazing at showing us how everything worked and explained things that were very easy to understand for a novice like me, as well as talking shop to a more experienced guy like my husband. He made it fun as well as informational from the start through making sure everything was hooked up perfectly before we left with our unit. It was such a great experience and everyone seemed to share in our excitement! We definitely recommend Open Road RV in Monticello for their professionalism, kindness, knowledge and the way they all seemed to genuinely care about our journey into the RV world!

We just left the Dealership with our 2019 Forest River Vibe. All our interactions were amazing. A…read morelittle negotiating in the beginning but everything went well. Hunter, Travis and Adam were great to deal with. When picking the trailer up this morning, Steve walked us through everything. He was detailed, friendly, patient, and amazing! He said we would do great and get the hang of everything fast. Now looking forward to getting back into camping again!!

Long time customer, first time review. I can't say enough…read moreabout the crew at Cutting Edge Auto diesel specialist. They have been the caregiver for my 2017 F350 power stroke. If you're looking for professionals that go the extra mile, look no further. Thanks again, Cutting Edge for taking care of us Stevo RVTechFarm.com

Very friendly and welcoming shop. Extremely knowledgeable mechanics that will get your job done…read morecorrectly, the first time, without overcharging or doing any extra unnecessary or unapproved work. They keep you updated, explain options if necessary and clearly explain what, how and why they did the work they did. Cutting Edge is my absolute go-to diesel shop!!! This is NOT AI and I'm a real person, not a computer.

If zero stars was an option that would be my rating. Kept my sons truck for 6 weeks, never called…read morefor authorization to incur expenses, never fixed the issue and charged him $2400. Said it was a deal. Of course it was a deal since they got paid to not fix the truck. John was very rude and did not have any knowledge about diesel trucks, couldn't tell if a truck had been deleted or tuned and couldn't tell what tune was put back in the truck. Stay far away from this shop unless you like to throw money in the garbage.

Place is great, I have a f-350 with the 6.0 and they know me by my first name, when ever I have a…read moreissue they explain what's going on, there has been a few times I know they could of over charged me and never did ..... It's not just you need this you need that, My truck broke down in ND and I literary had a semi haul it back to MN and had it dropped off there.... I also get my jeep and escalade worked on there, always helpful even when I bug them with a stupid question.

Would like to give it 5 stars, too much to say and my mom said if you can't say anything nice then…read moredon't say it! Took over 2 hours to do paperwork so no time spent on going over the car. Asked about 25 model year and was told none until fall and that was not true. Salesman was new to the business, which I can be understanding of, no one stepped forward to assist, waited in the cold for 20 minutes to bring me my car. New dealer ship with growing pains

I purchased a used Chrysler Town and Country from this Ford Dealership. There turned out to be an…read moreelectrical issue with a fog light and I called the rep. He basically called me a liar and said that the problem must have started after we bought it. They wanted me to go to a Chrysler dealership and ask them if they would fix it even though it was a couple of thousand miles over the warranty. He told me they would not fix it. After going over his head, the Sales Manager finally took care of the problem. I will never use them again.

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

I purchased 2011 Rockwood trailer They sold it to me and after I got it home found out that it was…read moredamaged by water under the floor, I called and they said they had no Idea there was water damage, So a Professional camper sales could not see it had water damage. I called back and all they said they would do is test it to see if it was still leaking. I fixed it on my own no help from Niemeyer, Beware of anything you purchase from Niemeyer as they have no clue as to the condition of the products they are selling. Shop elsewhere!

Great pricing. Great service. Before, during and after the sale. They showed us the trailer we…read moreasked to see, and then gave us the opportunity to look it over without a salesperson hovering over us. They had our new trailer cleaned and prepped at the agreed upon time and did a thorough walk-thru with use before delivery. We paid cash, so we didn't need to go through the financing process, just the payment and title/license paperwork. Everything went smooth as silk.

I have been bringing my trailers here for years... Ever since I found them…read more I will bring them nowhere else. The entire crew is always accommodating Especially the owner Shawn It is impossible to have a complaint about this place and anybody who does I only ask is What did you do, not What the day do.

Dropped Traveler Trailer off only to get it back in worse condition then when I brought it there. I…read morehad a tire blow out that ripped through my wiring that controlled the slide out. I had tried everything that I could think of before bringing it to them. During drop off, I went over the list of things that I had tried only to be billed for those exact things. A month later I received a text saying the total was $750 for all the time spent. When I called to question the amount (I didn't expect it be for nothing) Shawn (The owner) decided to get heated and use the F word in every sentence. Assuming they were Trailer experts was the only reason I brought it there since I am not. After the unprofessional call, he texted me saying he would reduce the bill. Brought it down to $540 for labor. When I returned home with the trailer and went inside, they had left all the wiring, parts and wrappers thrown thru out. That was the first and will be the last time ever bring anything to that business. (My spare tire on the back of the trailer was punctured as well. I planned on replacing it anyways but it was still holding air when I dropped the trailer off)

Steve strait up lied to me. Told me my warranty was not an issue and he would diagnose my issue…read more After he found problems and send me a 3k repair estimate he states he does not deal with warranty providers ("they make it too hard on him"). I guess they do when you are trying to rip them off? He had my RV torn apart and when I just asked for my RV back he asked for $400 for this time. My estimate had a billable rate of $283/hr, this seems high for an RV mechanic and one that seems not to know what he is talking about. Beware.

Saved our road trip! Was able to identify and fix our camper electrical issue in an hour while we…read morewaited, other places couldn't even look at it for weeks! Also, very cute shop dog name "Willie!"