If I could give less than one star I would. They charged me over 125 dollars to clean the carb on…read moremy 4 year lawn mower. I called them to explain that I could not get down there to pick it up and if they would mind if I sent my wife and they could help her get it into the van. Chris said I guess so. When my wife arrived to pick it up they were very rude to her then put it in here van on its side and she couldn't even close the back door. Chris couldn't even be bothered to help any more and left her there.

My 1995 snowblower did not start. I also wanted an electric starter. Agawam picked it up. When…read morethey dropped it off, I owed $417.75. This included a used electric starter for $75, a carb kit, and an auger belt. I did not have the option of buying a new snowblower as they did not call and ask permission to do $417.75 worth of work on my 95 snowblower.

Been going here for about 20 years to fill my propane tanks and get odds and ends without having to…read moredrive to the big box stores. I recently had an awesome experience working with Charlie Strout on some Azek synthetic decking to replace the steps and landing of the side stairs on my house. Pricing was very good, came in quickly and they even cut it to the lengths I needed. Charlie made sure I had everything I needed as including proper stainless steel screws and his guys helped load everything into my SUV in the rain. Customer service was friendly & excellent...and every thing they cut fit perfectly. I highly recommend Reading Lumber!

Working on a piece of sheet metal and need shears. Figures it was at 4:55 and they close at 5…read more But I called and they said they would wait. I got there in 10 minutes and BOOM they were there waiting. Got my shears and finished my project. They are AWESOME!!!!!!

Dispite it being a small store they have Year round "seasonal supplies". Got to look up on top…read moreshelf for off season supplies like pool/spa, camping items, fans, heaters, fireplace supplies and they have more stuff out back. It's not advertised, so just ask. It's my local go to place for gardening supplies, potting soil, perlite, vermiculite, mulch, peat moss, spark plugs, oil, mixed fuel for outdoor equipment, the random screw or bolt, ceiling hooks, command strips, rope, duct tape, flexi-seal, spray paint. They have dog / cat food and litter and toys/treats. Some stores have farm items, chicks and feed.

I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

They suck. After…read morespending all kinds of money advertising that they are the primo design center for ADA baths in New England they fail, their customer service SUCKS, you need to sign in to watch salesmen scratch their nuts for an hour, after they finally do respond, you're told the person that handles ADA baths doesn't work there anymore - wtf I travel an hour to find out they only used to have a salesman that could help. Great showroom and after an hour the only thing we got was some shitty catalogs.

Great customer service. I had been looking for a specific…read morekind of drain trap and everyone was backordered for weeks. I walked in and the guy behind the counter asked me what I was looking for. He walked me right to the part and handed it to me along with the proper additional things I would need. I highly recommend.

These guys deserve a review, and five stars nonetheless!…read more Over the long July 4th weekend, my toilet water valve broke (sddsdvvxfsdsdfsdf). Thinking it would be an easy fix, I went through a chain of DIYs I consequently regretted. In the end, the pipe ("nipple" as the lingo goes) that I thought would be a standard fit for a new water valve, was of course not standard. I went to Home Depot, and they sent me a'packing and told me to call a plumber. Well, you try getting a damn plumber over the long freaking weekend that won't charge you a visit fee and a $300/hr emergency rate. Therefore, on to more DIY attempts, after much failure of getting a plumber out to my house (this took about three days of NO water as we had to turn the main water valve off). Luckily, we found this gem, albeit lacking in reviews and situated in the more industrial part of Waltham. We were NOT disappointed. Plenty of street parking, so we placed our car in front of the entrance, and went in to be greeted by a fleet of guys who looked happy to get a customer on a Monday before the fourth. The first guy we spoke to knew what he was talking about as soon as we showed him the water valve we cut off, including the nipple we needed replacing that was attached. He told us what we needed to do (we needed to go back to measure the pipe length as of course we didn't think about doing that) and told us he had the non-standard parts we needed (THANK THE LORD). One trip home and a lunch later, we came back with the measurements. Unfortunately, the last guy we spoke with wasn't there, so we had to re-explain the situation. A total of about 3-4 guys worked with us, trying to figure out the best approach (love the teamwork) as one of the guys called the original guy who spoke with us (sorry for the lack of names, I'm horrible with them). Although I didn't think they were as efficient or as sure of themselves as the first guy (Pete was it?), they still set us up with parts and alternative options about ten minutes after we arrived. Plus, while we waited when they were figuring out the best approach, they had a cute pup behind the counter that kept us amused. In the end, we left with a bag of parts and a game strategy (they gave us extra parts to try, and told us to return anything we didn't use, which is much appreciated). Ultimately, we had to cut a bigger hole and replace the nipple, as we thought. They recommended calling a plumber to come in to perform the labor, but although gave us tips on if we wanted to do it ourselves (I strongly urge first timers to call a plumber and observe, which is what we did after our many failed DIY attempts). In the end, highly recommended, especially if you think you need parts that you can't find in big chain stores like home depot.

A great neighborhood store with one or a few of everything out there. I have purchased plants,…read morelandscaping stuff, a lawnmower, and a few odds and ends there. The folks who work here are helpful and friendly!

I purchased on 3/15/12 and then returned on 3/20/12 an item at this store with my debit card. I am…read moreSTILL waiting for the money to be returned to my account. I have called this place several times and keep getting a run-around. In several of these calls my credit union was blamed, I was even told "I don't know why your credit union can't find it", my response was they couldn't find something that was never sent! The last time I called the man hung up on me and said he'd have the manager call me tomorrow, I'm still waiting and that was 2 days ago. I WILL NEVER do business here again and I hope this review prevents someone else from having this same problem! They didn't wait to receive my money, but they're making me wait to get MY money back!

After hunting all over Boston for some metric coupler nuts to use with my bike fenders, I finally…read moregot pointed to Wakefield -- Metric Screw & Tool Co. to be specific. After getting blank stares at every hardware store in the Cambridge/Somerville/Watertown/Arlington area, talking with the fella at MS&TC was refreshing. I told him what I was looking for, and he immediately: a) knew what I was talking about, and b) knew they had it. Then I asked if they were open to the public, and he reassured me that if I was a cash-carrying member of society, I was welcome. When I arrived, I was a little unorganized and scatterbrained (still in shock that someone actually had the things I was looking for). The guy behind the counter wasn't overly friendly, but he was able to retrieve every single thing I rattled off from the back room in 30 seconds or less. When I was done, I had a handful of metric nuts, bolts, washers and specialty hardware -- and my total was less than $3. Metric Screw & Tool Co. for life.

This is where you go for things metric! Tools, fasteners, you name it. Eager to help, they know…read moremuch about the metric fastener business.