This place really helped me when I broke my foot and for a plethora of other sicknesses.read more

Found myself here in support of a family member. My first impression upon meeting the doctor was…read morenot great. He seemed condescending and definitely seemed as if he was speaking down to us, almost as if he assumed we couldn't comprehend what he was saying. He kept the door to the room open and stood in the door way the entire time (only feet away from office staff) while discussing medical issues/symptoms (what happened to HIPPA?) What happened to patient privacy? It was strange behavior. The location seemed clean, they weren't crowded and it didn't take long to be seen. Perhaps some doctors here are better than others but I was literally wondering if this guy was a real MD....

No one wants to visit the ER ... especially while on vacation. However, I unfortunately found…read moremyself in need of some medical attention while visiting the Charleston area that couldn't be handled at an urgent care. James Island Emergency was the closest facility to where we were staying, and we had thorough and intentional care throughout our visit. There was no one in the waiting area when we arrived, so we were seen right away. Their check-in process is done through an iPad in your room - making it easy to complete in-between discussions with the care team and any treatment you may need. If possible, I do recommend checking with your insurance company that this location is in-network. Otherwise, your visit could end up being pretty pricey. We spent around two hours here, and although it wasn't how we thought our first day of vacation would go, we're grateful to the James Island Emergency team for being ready and available to provide meticulous care when I needed it most.

Modern hospital, with extremely helpful, educated, and friendly staff…read more The worst I can say is that parking for handicapped is extraordinary, but for the rest of us requires a fairly good trek from the parking lot at the rear, unless you are quite lucky to get one space closer up.

Difficult review to write, and it will run long. Doing this at an odd hour as I've been unable to…read moresleep with many thoughts and feelings running through my head. Relevant backstory: several days ago developed symptoms consistent with blocked bile duct. On Friday, had a piece of toast at 8 a.m. (relevant) went to PCP who immediately sent me to Roper Berkeley, Very good experience there (5+). Confirmed blocked bile duct. Bit of a bugaboo with transportation, but nothing major [Not all Roper hospitals do all surgeries, so transferred to Bon Secours]. Received cube of jello and small drink. Arrived well into evening at Bon Secours, where I met a terrific staff. ERCP scheduled for next day so no food no drink. To this point 5 stars. Saturday had ERCP by excellent surgical staff. All went great. Was allowed bouillon but again nothing to eat or drink after midnight as surgery next day to remove gall bladder. It should be noted here that this surgery is almost always done outpatient and you are sent home after just a couple of hours. But since I was already in hospital, easiest to just get that done. To this point still 5+. Sunday brought some confusion about the laparoscopic surgery time, but finally taken down around noon. Very quick, painless and pleasant experience. Back to room around 3, where vitals taken. Again, to this point 5 stars. The doctor reported to all that I could go home that day. After 3, saw no-one. Finally around 5 asked for any info on food, discharge, etc. This is where things went off the rails. Got lots of pushback about the doctor releasing me didn't mean the hospital had. I understood that and asked what the plan was, and oh, btw, any food or drink? The latter bit got some emphasis when the food delivery people came by in the middle of this discussion to take my non-existent tray away (sort of cosmic karma). To their credit they managed to arrange for a dinner, which was tricky as food services were about to shut down for the day. Not bad food. First meal since that piece of toast on Friday at 8 a.m. Asking for any clarification on when I would be discharged was again met with hostility and hand waiving, but no answer. Overheard: "nicest guy in the place suddenly turns into ..." .(not clearly heard but I got the gist). So with many angry words and a flurry of totally unnecessary rushing, I was shown the door at around 6. Much to my surprise, unlike any other medical facility I've ever been in, you are just allowed to walk out and not be sent out in a wheelchair. Asking about this got more angry words. I understand several things here: (1) they are short staffed; (2) apparently there was some computer glitch; (3) the nurse was stressed about a personal situation and (4) it was within their rights to have me stay another day, which I would have done had they simply said I needed to. I may have been a bit more forceful than I am wont to be but I really dislike ambiguity and hand-waiving instead of a simple answer. "Yes, you need to stay another night and we'll rustle up some food" would have done the trick. I spent 40 years in a service industry, so I have some experience to fall back on. The above interaction would have seen me sacked. So in the last 2 hours what would have easily and enthusiastically been a 5 star review needed to be adjusted downward. My wife, who had patiently been there for 9 hours, felt the whole experience was badly handled and I know was upset. I don't wish to see anyone sacked. But I do hope, should I need to go there again, which is not unlikely as a senior citizen, that such issues can be better managed. Good experience with a tragic ending that didn't need to happen.

We were there from out of town. This is a really bad place. I would not recommend. The doctor came…read morein said we can't help and we should have gone else where. Bed side manner was poor at best. OMG it was so bad. Doctor was a straight up ass. He must have been related to the person who signed his diploma Stay away from this place.

went in @ 5a & was out by 5:40a. all staff were very friendly. would highly recommend this ERread more

My family's experience during pregnancy care and delivery here was deeply mixed. There were…read moreindividual caregivers who were exceptional, but the overall system and process left us disappointed and, frankly, shaken. During high-risk screenings, we raised specific concerns about potential complications. Rather than feeling heard and evaluated in a focused way, the process felt standardized and procedural. We were given strong reassurance that certain conditions were not present, only to discover immediately after birth that one of those exact conditions was, in fact, present. Communication during follow-up screenings was also confusing. Important findings were shared casually and without context. We were moved through additional monitoring without clear explanation of what was being evaluated, what the risks were, or why certain decisions were being made. The experience felt checklist-driven rather than patient-centered. After delivery, the lack of coordination and condition-specific knowledge became more concerning. We received confident assurances about feeding and care approaches that later proved unrealistic given our child's medical needs. Some staff were clearly trying their best, but others spoke with certainty about issues they did not fully understand. Our newborn was handled and examined at times without meaningful explanation or discussion. For a family navigating unexpected medical complexity, that lack of clarity adds unnecessary stress. There were also smaller but telling process issues. For example, the hospital seemed unprepared to accommodate a vegetarian diet. Food orders were repeatedly incorrect despite clear communication about dietary preferences. While this may seem minor compared to medical care, it reflects broader coordination and communication gaps that were noticeable throughout our stay. That said, I want to clearly recognize the caregivers who made a meaningful difference. Emma, Lauren, Melisa, Susana, Suzi, Emily, Holly, Riley, and Jenn were compassionate, patient, and professional during an incredibly vulnerable time for our family. They treated us with dignity, listened to our concerns, and approached our baby with gentleness and care. Their empathy and steadiness did not go unnoticed. Kerstin, the occupational therapist who worked with us on feeding challenges, was exceptional. She was knowledgeable, calm, and deeply invested in helping us navigate a complex situation. She listened carefully, adjusted her approach thoughtfully, and demonstrated humility and genuine curiosity. That mindset made a profound difference in our experience and reflects what patient-centered care should look like. What ultimately left a lasting impression was not a lack of technology or medical capability, but what felt like a systemic process issue. Too often, the experience felt driven by routine protocols rather than individualized listening and critical thinking. When hospitals rely heavily on standardized workflows without tailoring them to patient concerns, families can feel unheard and underserved. There are clearly compassionate professionals working here, and several of them had a very positive impact on us. However, the broader communication and coordination gaps significantly affected our trust. I hope this feedback is received constructively and used to improve transparency, individualized care, and condition-specific preparedness for future families navigating high-risk pregnancies and unexpected diagnoses.

Wait time for lab work 1.5 hours. Soooo ridiculous ! Not a lot of folks waiting either.read more

Make sure surgery is done by a Doctor and not by one of the students with very little or no…read moreexperience Hit and miss, I dont see consistency maybe do to overcrowding and I dont think I will be coming back because on top of everything now they dont take Humana anymore Time to switch hospitals

Recent sinus surgery at MUSC Main Hospital. Doctors, nurses…read moreand all staff were excellent. I highly recommend MUSC ENT. I've had three surgeries at MUSC and have been impressed with quality of care. The only negative is lack of parking and no valet service, especially for elderly and handicapped.

Save the TaTas! Get those Mammies Grammed!…read moreSave a life. So nice and patient. Pay up front and save 15%! I did....

Dr Carrol and the team at Roper Orthopedics are amazing. They've worked together with me to…read moreresolve so many issues I have. I have an autoimmune disease and simply cannot explain the many different types of issues I have. He takes the time to listen to his patients. He's not rushed. He understands that his patients need to be not only heard but understood!! I highly recommend him for any future orthopedic needs! I'm walking again and it feels so good!!!