Employees don't care about you spent 13 hours just to get a ct scan. No help from anyone. I will…read morenever go back there again. Those young employees don't have any respect at all. They act like they're doing you a favor. They are definitely not there for do their job. They need some older experience ones to supervise these young adults.

Yes, this was a 5 star experience!…read more After my husband's dreadful 19 hour stint at this ER last winter (for an MRI), I just didn't want to go, but, the doctor at Urgent Cars explained that the health of my left eye was at risk. I didn't need any more convincing. I called a friend and we headed downtown to the MUSC Adult ER on Jonathan Lucas Street. The particulars of the visit would be frankly, TMI, but the terrific experience and quality of care was noteworthy. The waiting area was surprisingly empty on this late Sunday afternoon. Check in was a breeze. I was taken back to triage right away and escorted to a room where I was immediately introduced to 2 nurses. Soon, thereafter, I was evaluated by a 3rd yr ER resident and the chief. After a thorough eye examination, the resident explained next steps. A nurse gave me a shot of Versed and I was ready to go. The on-call 4th year opthomology resident appeared to perform the procedure. I called my friend to pick me up ... we went through discharge instructions ... and I was on my way. Total time from arrival to departure was about 3 hours. The time went by quickly. The ER resident checked on me several times. Everyone was kind, professional and very proficient. Obviously, this was not how I expected to spend my Sunday evening but it could have been a whole different scenario.

Make sure surgery is done by a Doctor and not by one of the students with very little or no…read moreexperience Hit and miss, I dont see consistency maybe do to overcrowding and I dont think I will be coming back because on top of everything now they dont take Humana anymore Time to switch hospitals

Recent sinus surgery at MUSC Main Hospital. Doctors, nurses…read moreand all staff were excellent. I highly recommend MUSC ENT. I've had three surgeries at MUSC and have been impressed with quality of care. The only negative is lack of parking and no valet service, especially for elderly and handicapped.

I ordered a turkey sub and they forgot half of what I wanted on it very dry flavorless and to be…read morehonest I never eat at firehouse subs because of this reason.

The staff are wonderful…read more However, what is the deal with visitor access? The front is marked to be closed 9pm - 6am but it closes at 6pm. At that point you have to enter and exit the hospital via the ER door. Really inconvenient when bringing elderly people to visit folks.

We ended up at the ER after a very frustrating experience trying to get seen at an urgent care…read morefollowing a pretty hard fall down the stairs. I was in significant pain and honestly wasn't expecting much when we arrived. First, the not-so-great: getting to the ER entrance was a little confusing. The entrance isn't particularly well marked, and once inside, the facility is little dingy. The reception staff are tucked into what feels like a little hole of an office, and the waiting room is worn. The TV was blasting, and someone was watching videos on their phone without earbuds, so it wasn't exactly a peaceful environment--but it's an ER, so I certainly wasn't expecting a spa. What impressed me was the people. The reception staff were incredibly kind. The nurses were wonderful. The attending physician was attentive, professional, and reassuring. The X-ray technician was also kind and efficient. Every single person we encountered treated me with loads of care and patience. Most importantly, the care was prompt and well organized. I was evaluated, had the X-ray I needed, and we were out in about two hours. Probably under two hours. Thank you to everyone who took care of me. You made a painful and stressful situation so much easier.

I have had to deal with 3 different emergency rooms over the past week and this is by FAR the best…read morecare and most efficient! Their staff is friendly, considerate, attentive and efficient! Excellent care given and received both times here! From the registration to discharge they have great care hands down! Need a first or second opinion? Come here for sure!

Considering all the urgent cares are packed to capacity on 17N & 17S we decided to try and score a…read morewalk in, at RSFH Walk In located near the bridge on Wingo Way. Two people ahead of us. Sweet. It's a very nice office with plenty of parking outside. The staff are very welcoming and friendly here. Due to Covid restrictions they ask that we wait for our appointment in the car. They called us within ten minutes. The exam room that we were assigned was clean, full of supplies and comfortable. The nice thing about this service is that all patients information is added to the account on the Patient Portal. So if you have ever been to any Roper your info will pull up. A nice advantage. A disclaimer here: I work for RSFH at another facility. The appointment was fast efficient and thorough with lab work done in the same building. Great service.

They refused to see me more than an hour prior to their posted* closing time…read more RSF walk in care advertises* that they are open until 8:00 PM on weekdays. I have been a patient of RSF for over 15 years, primarily with a superb and recently retired PCP (Dr Pappas) and an excellent orthopedic surgeon ( Dr DeMarco) I badly injured myself and presented there on a Monday @ 6:45.... a full hour and a quarter before their advertised closing. There were two cars in the "patients' part of the parking lot and 3 cars in the employee's part. I interacted with 3 different people there and they refused to see me. The person in charge told me there were 3 patients already in there and they might not be finished with them before closing time. I literally begged them to see me. I was hurt and I am almost 80 years old. I told them about my long standing status as a Roper status. The didn't budge and didn't care. I decided to wait in the parking lot for a while to observe the cars there. The last patient apparently left about 7:30 and the last employee about 7:45. Being hurt and confused, I drove down to Drs Care, an urgent care center about a mile down Johnny Dodds Blvd. I checked in @ 7:58, 2 minutes before their closing time. The M.D. there treated me until 8:15, strongly advised me against driving, and recommended I go to the emergency room for a MRI and/or CT scan. I have been back there twice and they were very nice, very complete, and very professional each time I called the practice manager for the Roper walk in clinic a day or so later and she was as rude as the people at the walk in clinic. My advice = stay away from Roper Walk in Clinic and go to Drs Care. They advertise their closing time as 8:00 pm on flyers they send in the mail, on their web site, and on the front door of the office.

Modern hospital, with extremely helpful, educated, and friendly staff…read more The worst I can say is that parking for handicapped is extraordinary, but for the rest of us requires a fairly good trek from the parking lot at the rear, unless you are quite lucky to get one space closer up.

Parked in the hallway for a few hours. Barely looked at me, said she's gonna order imaging with a…read moresecond person confirming that's what she said. I sent other half home because hey I need imaging it's gonna be a while. Then she comes back gives me a shot and says see ya later. Super helpful. $1087 for a cheap chair in a hallway and pat on the back after limping my 26 year old self in with my left leg totally numb. "Immediately return to emergency room if you experience numbness in the saddle region" I was discharged with numbness in the saddle region. Must've been covid graduates.

I've been a member of Access Healthcare since 2022, and I truly can't say enough wonderful things…read moreabout this practice. Every time I walk into the office, I'm greeted by the friendliest, most personable staff. Everyone knows your name, and I always leave in the best mood. The level of care Access Healthcare provides is genuinely unmatched, and Katlyn truly cares about her patients. I've never trusted a medical professional more than I trust her, and I feel incredibly fortunate to be a patient here!

I was on spring break with my son and his girlfriend when his girlfriend got a terrible case of…read morefood poisoning. We were all a bit frantic after a long night of her vomiting and more, I was able to call and schedule an appointment that morning and the person I spoke to was so kind and reassuring. His girlfriend could hardly walk because she was so sick. They went above and beyond to take care of her and deal with our anxiety of worrying about his girlfriend and finding our way there. They don't deal with insurance because they are a small practice, but give you everything you need to file with your insurance company. I was actually shocked that the bill was only $300! We saved hours by not going to the emergency room, got better treatment and just felt very grateful to find this place.

This was SO much fun! I have always wanted to do an IV therapy so we had some free time and decided…read moreto try it out, even tho we didn't go out partying too much the night before, I went with the Hangover boost which is a boost to rehydrate and stop any headaches or nausea. It includes a healthy dose of B complex vitamins, as well as other medications as needed, to get you off the couch. I felt rehydrated and ready to take on the day. It was extremely relaxing and comforting, they have tvs so you can watch and enjoy your time and relax when receiving your IV therapy. It was great. You can literally text a number to schedule an appointment, how easy is that?? The office staff was so nice and went over all of the different options which they have a ton of different options from weight loss to immunity boost to just an IV bag. They are very professional and they hit the vein the first time with zero pain. Overall I highly recommend this place, especially if you are hungover or needing a boost, this was so much fun!

Was in town to officiate a wedding and on the verge of getting really sick. Popped in for an IV…read moredrip of B12, C, and Zinc and felt so much better the next day. Not a full cure but enough to help your body heal versus getting more sick. Connor was so helpful, welcoming, and kind. He even gave us local recommendations while I was being treated. I'd never tried hydration therapy before but count me as a believer now.

Care and concern for my injury was truly above and beyond. Staff was so patient and allowed me to…read moretake as much time as needed before leaving. I wish I remembered the nurses names who cared for me. So so appreciative of them.

I had a very concerning experience at East Cooper Medical Center in Mount Pleasant involving a…read morenurse who identified herself as Wendy. My cousin, a Puerto Rican American, came to the ER with severe abdominal/side/back pain and was visibly crying and in significant distress. She called me earlier that evening crying and asking for help. When I arrived at approximately 11:00 PM, I personally observed that she was still in severe pain and distress. What concerns me most is that it was not until after I arrived, spoke with the nursing staff, and requested that another nurse assist my cousin that she received medication from a different nurse. After that nurse, Nicki, administered the medication, I personally watched my cousin finally begin to get relief. She was able to sit up, talk to me, and most importantly, she was no longer crying and visibly suffering from the severe pain she had been experiencing. That made the earlier lack of relief especially concerning to me. I had also requested that Wendy no longer care for my cousin because my cousin had become uncomfortable with the way she was being treated. Despite that request, Wendy returned to the room. My cousin was asking reasonable questions about how long she would have to wait for her ultrasound. She was already extremely anxious and began visibly shaking. Instead of helping calm the situation, Wendy told her to "stop acting like a child and start acting like an adult." I found that completely inappropriate toward a patient who was already experiencing severe pain and distress. I was also concerned that medication was brought into the room without a clear explanation of what it was before my cousin took it. I believe patients should be clearly informed about medications they are being given. Eventually, another nurse came into the room and treated my cousin with kindness and professionalism. That nurse even apologized for what had happened earlier. The contrast between the two interactions was significant. To be clear, my concern is not simply that the ER could not immediately determine the cause of my cousin's pain. We understand that emergency medicine involves testing and uncertainty. My concern is how my cousin was treated while she was seeking care and particularly the fact that she remained in severe distress until after I intervened and another nurse provided medication, after which I personally witnessed a significant improvement in her condition. We are still waiting to submit a formal complaint to ask the hospital to review the entire encounter, including the medication administration record, nursing documentation, and staff conduct. If you visit this ER, advocate for yourself, ask questions about medications before taking them, and bring someone you trust with you if possible. Patients deserve to be treated with dignity, compassion, and respect when they are at their most vulnerable.