Took an old vehicle off & added a new one to our insurance policies & did all of it over the phone…read morespeaking with Tawny. (Did I spell that right?) Fast, efficient, but most importantly, knowledgeable. The staff knows me & the Mrs & makes recommendations that they feel would help us. Love Carol Drake & her staff!

have been with this office for about 30 years with great service. Unfortunatly something has…read morechanged. i have items in a self storage unit. they require a copy of the declaration page of my insurance policy covering goods in storage. This has been no problem in the past for this insurance office. Recently the policy came up for renewal and the storage place wants confirmation on the renewed policy of course. I scheduled the payment online and it was paid. two days after that I asked Carol Drakes office to email me the new declarations page for the current policy so I did not have to buy additional insurance from the storage place. Well this is where the problem begins. They confirmed that the payment had been processed and the policy was good for another year. I asked for the declarations page and what they sent me started with a BALANCE DUE page showing the policy as expiring in a few days. After more emails and days....they still would not/could not send me a declarations page for the new current policy. I was told by the office manager that this is designed by headquarters and comes as a package and that the BALANCE DUE page means nothing. So I will have to purchase the additional insurance from the storage place because Carl Drakes office manager thinks what she sent was more than what is needed. No common sense. I am afraid this demonstrates what is going to happen if I ever need to make a claim. not a good place to start from. This is why I am going to be leaving State Farm, Carol Drakes office, and obtain different coverage. I hope you have better luck with this office.

Thank you Makenzie for great customer service I really appreciate your quick…read more response and now I'm going to be saving money with my home Insurance! I can recommended to family and friends...

Our agent Mekenzie not only saved us money over Allstate, she also patiently answered all our…read morequestions and concerns during the transition. Her communication was professional and clear. We are grateful for her as she earned our business for sure!!

Nick Sage and his staff are top-level. They care tremendously about their clients, and the way…read morethat they run their agency. I would highly recommend them for all things related to insurance. And the place is beautiful too! Keep it up guys and gals! -Christian, Henderson NV

Needed a quote on specific insurance and this location was excellent! I spoke with Andre V and he…read moremade everything simple and was very informative which made my decision that much easier. Andre was able to get me a great quote so if you're looking for insurance, I highly recommend him!

You can never get a hold of him... I've used him for years. Debbie used to hold things together but…read morenow she's gone...

Scott is the best! He finds us the best prices in insurance for car or home. If prices go up he…read morewill check what the other companies have to offer and hook us up with the best deals. Debbie his customer service rep is just the sweetest! We love them both so much!!!

I was with Alliance Insurance Agency for 3 years. In the beginning, the experience was good. I'm…read morenot saying they necessarily did anything wrong initially; however, over time I became increasingly uncomfortable with the lack of transparency. I was repeatedly told that the policy I had was the cheapest available based on my Hyundai, despite the fact that I'm in my mid-40s, have good credit, and have no accidents or tickets. I was also told the rate was low because the company does not insure anyone under 25--information that doesn't apply to me. Last month, I received my January renewal and was informed my monthly premium would increase by $102. That increase would have made my auto insurance payment higher than my car payment, which is unacceptable to me. When I contacted my broker and asked her to quote Progressive and a few other carriers, I also did my own research. I discovered that going directly through Progressive was significantly cheaper. In fact, the quote I received on my own was $1,649 less for the 6 month renewal than what I was being quoted through the broker. I understand that insurance agencies are businesses, but that level of difference is hard to justify. For that reason, I chose to move on. Paying an additional $102 per month--especially when far better options exist--was simply not something I was willing to accept. I recommend doing your own research as well to compare especially with the economy.

Thank you to all the honest reviews for this FAMILY OWNED insurance company. Just because it's…read more'family owned' doesn't mean it's better, in fact, to me, it means less professional. So I'll continue my search for insurance elsewhere.

My Agent Jessica Eredia from Assured Partners is efficient, reliable and knowledgeable. We have…read moreengaged her services to renew our insurance for few years now and she has never failed to impress upon us on what a good agent she is. Decided to send her compliments through yelp as I cannot locate a staff feedback channel on Assured's webpage.

I used to be with farmers insurance and when my policy renewed my rate went up and Brisa referred…read moreme to safeguard and I got a really good policy with a lower rate and better coverage! A really great start for the beginning of the year! -Maria O.

I feel so fortunate to have connected with Rebecca at Country Financial. She was professional,…read moreconsiderate, & completely transparent about everything we discussed with my auto insurance. I cannot emphasize enough what a relief it is to do business with someone of this caliber. I will continue to recommend new clients to her & keep my policy safely under her guidance.

Looking for affordable auto insurance can be a pain at times. Rebecca made this the easiest process…read moreof my life. She was very communicative and helpful with getting my insurance started! Highly recommend country financial

Bought insurance through this guy 13 years ago, then never heard from him again. Try to finally…read morecancel the insurance and got zero responses to the Gmail account he lists for his business after trying 3 separate times. He doesn't answer his phone either. Won't do business with him again.

Very helpful and he takes time with you very personal and very nice and honest man I recommend himread more

I am writing this 5 star review for Stephanie M. I had some kinks that I needed ironing out with my…read moreinsurance coverage. Stephanie went above and beyond to figure it out for me and, even after spending so much time working on, she was kind and supportive, which made me feel like this agency really values their customers. I have been with them for almost a decade and have never had any issues, but I felt my recent transactions with Stephanie deserved some kudos! I highly recommend this business.

When it comes to insurance Paul is the best. He is very knowledgeable when it comes to businesses…read morein numerous different industries and helping to make sure that you are protected in your field. He gets back to me quickly and even came to my office to discuss my specific business and needs in order to customize a policy specifically for me which was great.

Sam's a good honest man. I've done business with him since the early 90s. I saw his business…read moredevelop from the beginning and grow into the trustworthy source that it is today. He will always try to guide you to do what he feels is in your best interest. Doug P

Joana is great and super helpful Fast response time and got…read moreme the best rate. Thanks!