Cancel

    Open app

    Search

    Your Insurance Agency

    5.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

    Services - Your Insurance Agency

    Car and truck insurance

    Homeowner or property

    Vehicle

    Your Insurance Agency Photos

    You might also consider

    Recommended Reviews - Your Insurance Agency

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Abe M.
    362
    314
    1463

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of David M.
    5
    216
    238

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Your Insurance Agency

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Progressive Auto Insurance

    Progressive Auto Insurance

    (75 reviews)

    Been a progressive customer for ten years or so, six motorcycle and auto policies. Been pretty…read morehappy until I had a claim - then a bureaucratic nightmare. Was told to drop vehicle off at body shop, body shop did estimate that day (Monday) and submitted to Progressive's portal. Was asked for photos - submitted. Called claim reps repeatedly- one on vacation, one has full voice mail. No approval to body shop for work Escalated to claim supervisor - on vacation. Transferred to Resolution Specialist - he spoke so quickly he was almost unintelligible, said needed estimate, and transferred me to body shop without ever listening to anything I tried to say. Called back and was transferred to Claims Manager - got voice mail. Have left numerous messages, called numerous times over four days and have gotten zero response from anyone with any authority as to status of claim approval. Note that this is for a claim of less than $1000 once my deductible is applied. God help me if it was a serious claim. Apparently Progressive let's personnel hide behind voice mail, doesn't coordinate vacation coverage, finally got a call back around noon on Friday - estimate process was finally explained and was told vehicle should have remained available while they worked through their process - given the stock low staffing, unexpected heavy workload excuse that has become a stock response to customer complaints. All in all a five day (so far) ball drop that was easily avoidable Friday Afternoon the Progressive estimator called to say that they had received and reviewed the estimate and had called to authorize repairs - so moved up from one to three stars - still a convoluted process that's in sufficiently staffed but at least it's now moving forward

    If I could negative stars I would! I'm not even insured with them. I was hit by a driver in…read moreFebruary that has progressive it's almost July and my car still not fixed. I can never get ahold of the agent Whitney Canfield. I have even called and asked to be switched to another agent but never happened. Literally the worst customer service! Probably be a year before I get my car fixed at the rate Whitney responds. Do not recommend this company at all!

    Your Insurance Agency - healthinsurance - Updated July 2026

    Loading...
    Loading...
    Loading...