Mary Nelson is a great realtor. She says she is going to do something and she does it. She sold my…read morehouse. She found my husband a renter for his house. She is a relationship-driven professional!

Tom Vierig at Castle View Real Estate just sold my property at a great price and in record breaking…read moretime. He is real estate savvy to the extreme. He's also a very pleasant person with whom to work. He made selling my house easy for me. I cannot say enough good things about him. If you're looking to sell a property, he's your guy!

My husband and I worked with Amy Dillenburg as our realtor this year and saw dozens of properties…read more We were tough customers and she was such a delightful, intelligent professional who truly cared about finding the place that would meet our various needs best. She knows a ton about St. Charles and Geneva and the various subdivisions, east side vs west side, and the pluses and minuses of each. I would strongly recommend her as a savvy and skilled professional to have on your side during the sometimes stressful process of buying/selling a home.

Matt Lysien of Suburban Life Realty Is unreliable and shifty…read more He sold me a townhouse with fake wood floors and a defective garbage disposal. He is an opportunist who cares nothing about his clients. He referred me to a handyman who is a religious freak who overcharged me. Lisa Holder his assistant an airhead.

My son and I decided to purchase a "home" together. Started out kind of scary as I am 81 and needed…read morea more suitable home for myself. We were shown many homes and after lots of "maybe's" found what we believe to be just about perfect. Matt & his team are most pleasant and helpful. I am very glad we had them to work with. It was a very easy & pleasant experience. You are a "GREAT TEAM"!!!! Never a problem thru the entire process... Many thanks.

Teresa Keenan will not do anything she promises to do. If you are a buyer, beware her properties…read moreand be ready to be disappointed at every turn. If you are a seller, there are a thousand realtors I'd recommend over her. I'm sitting in my new house (that she made a sweet $7000 on as selling agent) sweltering as I paint and unpack in 92 degree heat because she did not take care of her end of the deal to get the AC fixed. She had three weeks and waited until the day before closing and guess what? They couldn't take care of it. Oh, and on top of that, the two broken toilets she was supposed to have taken care of? Our own realtor had to go out and purchase new ones and hire a plumber to install them the day we closed on the house! She said she felt bad and said she'd hire cleaners to come to the house to make up for all the fuck-ups, but she did not - or else she got ripped off by someone who flung a mop around and did nothing else. So just steer clear. I'm sure she's a lovely person and some may have had good experiences, but if someone picks and chooses who she will treat well, they're not worth taking a chance on.

Our house sat on the market for over a year with another realtor, Stone Tower sold it in a few…read moremonths. Teresa and Terra were always there to answer our questions, no matter how trivial. We really felt that they cared about us as people and wanted to get our house sold. Recommend highly.

I have to agree with the negative reviews here…read more If you want the typical friendly, big smile agent who knows little about the property then Ms. Durbala is your choice. This is a big ticket financial transaction for most people and I'd prefer a more professional agent that wants to build a reputation for working hard for their money. Without going into more painful details about more nonsense that occurred during our interactions, I would never recommend her for either side of a real estate transaction. She got facts wrong and made promises she did not keep as well as going completely radio silent when asked a simple question after the closing. Not a surprise as I expected as much, but I thought just maybe she might want to redeem herself. Nope. Being a RE agent is a pretty easy gig so long as you can communicate, stay organized and put in the time. Unfortunately, Ms. Durbala is an example of why the profession is regarded in the same company as lawyers and used car salespeople.

Terrible realtor with unrealistic expectations. Demanded a plethora of concessions on the sellers…read moreend and clearly didn't read the contract because the demands didn't correlate to what was agreed upon. I feel bad for her buyers because they seem like nice people. She should also consider referring inspectors that at least know what they are talking about.

I wish I could give 0 stars to this branch, specifically Donna Mcquade. She was unethical and…read morelacked any professionalism in a recent encounter we had with her as a listing agent. For starters, it is one thing to decide not to return phone calls in a timely manner (I'm talking almost 24 hours here) and another thing to expect a return call within a few hours time frame when you call another realtor at 6am. I understand people have lives outside of work, I just don't appreciate double standards. But, that was the least of our problems dealing with Donna. She continued to entertain offers days after ours was accepted (fine if you want back up offers) by the seller. She then proceeded to call and ask us to match the highest offer, as they wanted to give us first rights and to be "fair." We reluctantly and begrudgingly came up to the new price - obviously upset with the situation. However, when our realtor called to inform her we accepted the higher asking price, she informed us that the sellers had accepted another offer...last night?!? Why even bother calling to ask us to come up in price? We had the contract reviewed by multiple attorneys and it appears this was legal...although HIGHLY unethical. We also asked for our attorney fees to be covered since the sellers accepted our offer and we began the attorney review process, only to be told three days later that they were backing out of the deal. They declined to cover the fee, as they did not believe they were the reason we incurred the cost? Really?!? All I can say is thank goodness we didn't have the inspection done yet... To say the least our experience was absolutely horrendous! Please beware if you are working with this office as a listing agent! I would hate for anyone to have to experience the roller coaster we have gone through these past few days.

The manager of this office, Donna McQuade, is a total sweetheart. If you are looking for a…read moretrustworthy agent, here she is! She sold our home after 9/11...not an easy time and has taken us out to look at homes. I've gone through a lot of agents in my time and she is the tops! Very honest and trustworthy.

My husband and I just bought our first home and have nothing but nice things to say about Bo West…read more Prior to using Bo, the realtor we were working with was very pushy and did not have our best interest at heart. Bo, on the other hand bent over backwards to accomodate our hectic work schedules and to meet us on the days that worked for us to see homes. Not only was Bo friendly, he is also very knowledgable of the current market and gave us great tips and things to think about. Bo was involved in every portion of us buying the home and even would check in while we were waiting to close just to see if we had any questions. If you are looking for an outstanding realtor who works for you, I would highly recommend Bo West.

Israel Ballesteros, a real estate agent with Remax Horizon in Elgin, IL was extremely difficult to…read morework with. After days of "working the numbers" his buyer placed an offer on our property which we promptly countered, but Mr. Ballesteros was very unprofessional during attempted negotiations by ignoring numerous messages. He was totally non-responsive to our agent for several days at a time. Meanwhile, we suspect there was also an offer placed on another property(s) since the buyer's own home would now be closing in two weeks, and although we had agreed to the terms, the one in hand was suddenly withdrawn because: "Something came up that they have their eyes on." It is highly questionable that an entirely new transaction could be completed in such a short time frame. . Placing an undisclosed second offer while ours was still in play is highly unethical. Pursuant to the Realtors Code of Ethics his actions appear to be in violation of its basic premise "to treat all parties honestly." Minimally, Mr. Ballesteros should review the Code of Ethics and attend a communications seminar. We reached out to both his manager and the owner of Remax Horizon with our concerns, but received no response from either of them. We would NOT recommend Israel Ballesteros or any interaction with Remax Horizon in Elgin, IL when there are so many agents and realtors out there with excellent communication skills, and certainly, higher standards of professionalism.

Karen is the best. She is extremely knowledgeable and fair and fun and wonderful and resourceful…read more We had a great experience with her purchasing a home in Saint Charles.

I wouldn't work with this company if they paid me! I got an EXTREMELY rude email from them after…read morehalf-heartedly filling out their "Dream Home Search" form thinking that it would take me to listings (I wanted to see a specific house I had driven by that boasted their website on the sign) - like every other realty website out there. Alas, it didn't take me to such listings, so I didn't think anything of it. Then "Doug" (who's apparently an owner?) writes me an email saying, and I quote, "THANKS FOR NOTHING...GOOD LUCK IN YOUR SEARCH???" Real professional!