Craig, Chelsea, Linda, and the whole Property Butler team are amazing! They took over the…read moremanagement of our luxury property and we immediately felt in expert, caring, detail-oriented hands. Our rental income went up immediately, too! They are easy to communicate with and very receptive to both owner and guest needs. HIghly recommend!

I've been working with Craig @propertybutlerny for a few years as property management and he never…read morelet's me down. He can fix almost anything and if he can't, he can find the right person who can. He is extremely reliable, there when he says he will be, trustworthy, easy to work with and he always brings a level head to situations that seem impossibly stressful to me. If you want a man that gets the job done, you've found him at Property Butler NY

We have been working with Kim now for 2 years. She has been overseeing our vacation home and…read moreAIRBNB. She has been a great partner for us, just really complete service, always available to us and our guests

Simply put, without the diligence, know how and thinking from this company I would've simply shut…read moremy front door and sold my property. For me, I bought a home, a dream and didn't realize the complexities involved with owning and renting out a house remotely. This company and specifically Kim, was in constant communication with me and problem solved every step of the way. The local knowledge as to what contractors to engage is worth its weight in gold alone. Recommended and vouched for.

I had an exceptional experience with Trevor Moran and the Truss Group. He was honest,…read morestraightforward and efficient with my time. He listened to what I was looking for and then took me to a number of properties that were on the market. I spent half a day seeing the properties as he showed me the town of Hudson and explained the neighborhoods and its history. Not only did I find my new home but I got a really good lay of the land. I also met a number of great people who helped me close quickly and easily, making my entire buying/moving experience a fast and easy one - from lawyers and contractors, to neighbors I can rely on. Thank you Trevor, your help on my search was much appreciated as I ow consider Hudson my home. Jeff

My husband and I always dreamed of moving to the Hudson Valley area from NYC, and did not expect it…read moreto become a reality so soon. We were lucky to meet Trevor from the Truss Group, who listened to what we wanted and found a place that exactly met our needs. From our first home showing, Trevor guided us along the way with great communication and tips. He was always just a phone call away and was able to answer numerous questions - even introducing us to local vendors to help with estimates and the closing. If you are looking to sell or purchase a home in Hudson Valley, I highly recommend Trevor and the Truss Group.

Other tenant smoking cannabis chronically( at times every hour on the hour) when building has been…read morehistorically smoke free, unit smelling of smoke every time, my daughter and I inhaling it, and they told me to close my windows. Clearly they don't care for health and safety if residents and small children. Closing windows in 80-90 degree weather when they are not covering air conditioning costs is just insane. This is not a judgement of cannabis and an attempt to add to the stigma of addiction, which is truly a disease. It becomes a physical and mental health issue for those not directly smoking, and especially for vulnerable small kids and toddlers. If you "come from money" as one tenant outright said to me, are the right shade and have connections to the owners, they might be right for you. If not, don't count on being taken seriously By them.

Linking up with Clever property management- and getting them in my corner, was the smartest move I…read morecould have made for my new business..John and crew are very friendly and down to earth, which is important to me ! Their knowledge of construction and functionality allows premium service to take action on my property's. They have an amazing network, which allows the best work for the best price to be done. John listens to your issues (large to small) and comes up with bright and sound solutions to get the job done efficiently and with expedited speed. Having their experience involved with my projects, allows me to continue to explore new projects , knowing I have coverage. They are responsive, professional and believe it or not, actually stop by on a regular basis in person !!!!! There is a buzz going on about these guys amongst investors, and I am excited for them..

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

If you're looking for reliability, look elsewhere. This guy is a professional time waster--nothing…read morecould improve because there's no real service to begin with. He led me on to schedule an estimate, confirmed the appointment the day before, then blatantly lied about showing up. He continuously strung me along with fake arrival times, never actually in transit. At 1:30, he said he was 10 minutes away; at 2:30, he was suddenly "5 minutes out"--only after I called from a different number. He dodged my calls completely. If he can't even show up for an estimate, imagine trusting him with actual work. Avoid at all costs.

I called from my number and was met with being sent to voicemail multiple times I called from my…read moregirlfriends phone (both of which where in state numbers) and he picked up on the first call I said "hello this is (my name) I was wondering when you would be here" and he responded with "be there for what" and I reminded him of our scheduled appointment which he had already told me he was 10 minutes out from 30 minutes prior making him an hour late. He then said he would be there in 5 minutes. 20 minutes went by and we both called him again which he didn't respond to so we called from a different number (my business number) sense he apparently will answer your calls if he doesn't know your number to dodge them. Overall he said he was 10 minutes out 30 minutes after he was supposed to be there then 5 minutes out after he was an hour late and then no response from him after he was an hour and a half late. Drove over an hour to meet with him just for him to waste my time.

We enjoyed exceptional service from Tracy in the Tivoli office. We found Tracy to be a thoughtful,…read moreknowledgeable, and diligent realtor. We never felt pressured and she kept our needs front and center. She responded to calls and emails quickly and went above and beyond for us. A truly outstanding experience.

My husband and I rented from Gary DiMauro for over two years. He treated us very well. He was quick…read moreto respond every time we reached out to him, and he dealt with any issues we had efficiently and effectively. We were very happy to have Gary as our property manager.

Pamela Belfor, one of Gary DiMauro's exceptional agents, went above and beyond to ensure a seamless…read moreand satisfying real estate transaction. Her professionalism is commendable, and I would refer her to family and friends in a heartbeat.

Gary was wonderful to work with throughout our home search and purchase. As first-time home buyers,…read morewe were a bit overwhelmed, but Gary put us at ease with extensive local knowledge and prompt communication. He also shared a wealth of industry contacts who all provided outstanding service, including our closing attorney, inspector, and loan officer. Whenever there was someone we needed to contact, Gary had great references. Gary's professionalism and transparency made the entire buying process smooth and efficient.