Crane Plumbing does good, honest work. They installed our bathroom shower, sink and toilet…read more Thank you Mark & Diane Andreoli

I reached out multiple times for an estimate (I provided pictures and a video vial email) and they…read morenever contacted me back. Though the office personnel assured they would get back with me and have Brian look at the pictures. I see other people have had this issue. Horrible customer service.

Ramon and Sons is awesome. My new house had an issue with our upstairs bathtub drain. It was…read moreleaking into my downstairs basement. After calling a different company who didn't listen to what we were telling them and "fixed" it by applying a thin bead of caulk around the faucet, we decided to try Ramon and his crew. Not only were they able to get me in within an hour or so of calling, but they fixed the job correctly. He and his crew were very pleasant and polite guys. They're prices were more than fair. It only cost me about 50 bucks more than the other guys who didn't fix a damn thing. I can't speak highly enough of Ramon and his crew. They are the ONLY plumbers I will use and or recommend to anybody in need. I read the previous reviews, and I cannot speak to other people situation and experiences, but I Highly doubt the race card, or unethical business is something that Ramon or his guys practice. Use them and be happy you did!

I had a sewage smell in the house. Ramon and sons found the problem when 2 other companies did…read morenot. They are knowledgeable, have excellent communication, great follow through, and were respectful of me and my home. Reasonable pricing was the icing on the cake. I highly recommend them.

We had a stubbornly clogged kitchen sink. We called ATR and spoke with Theresa. Plumbers Luis and…read moreRyan came to our home within a couple of hours and cleared the issue. They were very reasonable in their charges. Everyone was friendly and efficient. We recommend them very highly!

I contacted ATR Plumbing for a an emergency with a burst pipe in crawlspace. The plumber that…read morecalled me was aloof and unprofessional. Told me turn my main valve off (DUH!!!!) ....and that was it. I said are you going to come out?! He said no I can't, I've got plans with family......and left me hanging. Their receptionist made it sound like this guy was going to help. They're a joke!

When our sewer line backed up I had a heck of a time finding an emergency plumber that was…read moreavailable on a Saturday. These guys came to our rescue! They responded quickly, did thorough inspections of our issues, were incredible with their communication, and got us all fixed up in no time. Tom, Tom, Allen, Al, and Gary are the best. They work hard and care about the quality of their work. Can't say enough good things about them - we will absolutely use them again in the future.

They have done a couple of repairs for us and on emergency basis. Quick, responsive and reasonable…read moreenough to call again! Thank you!

The Plumbers at Collet & Ano - Stay Away!…read more We started to have an issue with a strong smell coming from a toilet area. So, we began a search in the Antioch area for a great plumber. We went thru an Internet search and found Colett & Ano Plumbers in Antioch. So, impressed by their 5-star reviews (who wrote them?) and that they were veterans, I called and set an appointment to have them come and look at the toilet. One plumber came and my wife had ACTUALLY to stop him at the door, as he showed no inclination to take off his boots or put on water-proof booties. STRIKE #1 (not professional). It was concluded that the toilet needed a new wax ring (actually needed to double packed (two) wax rings), which he did and then left. Well, later that afternoon, I went and checked on the toilet area and there was water everywhere on the floor! I immediately called the office and talked to a manger/owner and he said he didn't have anyone available to come over because they had a bigger job in town. STRIKE #2 (Small customers come ...second). So, they called back and we set a time for them to come in at 9:00 the next morning. I turned off the water to the toilet because a small, but, steady stream of water was dripping and spraying and covering the floor and then wiped up the water. Well, the next morning, they called at 9:30 saying someone was on the way and was about :30-:45 minutes away. STRIKE #3 (Not on-time and didn't respect our time). As I looked at the toilet before they arrived, I noticed that the previous plumber had cracked a tile right behind the toilet (my wife noticed it, too), which I mentioned to the TWO plumbers who showed up to fix the leaking-water-issue. STRIKE #4 (they are going to fix the tile, right?) AGAIN, my wife had to stop them from walking thru the house with their boots on. STRIKE #5.... (I have never had ANYONE who was providing service to any of the homes I have owned to not take off their shoes or put booties on before entering the home). So, they came up and looked at the toilet and saw that somewhere during the process of the FIRST plumber "fixing the problem", the screw-gaskets that connected the water tank to the toilet bowl had become loosened and water was leaking and spraying everywhere. (How did the first plumper not see this?) So, they re-tightened them and packed up their single screw-driver. I also reminded them about the cracked tile and wanted to hear from their manager as to how he was going to fix that. STRIKE #6. So, they left and we NEVER heard back from them until we got a copy of the bill. No "courtesy call to check an see if we were happy with the work and to address the cracked tile". On the bill, the manager implied that the tile was ALREADY cracked and that he was going to believe his "valued and trusted" employee's story and not fix the tile. In turn, he insulted me and my wife and implied that "...that was that...case closed" (Basically, trying to blow us off. How VERY professional) . DOUBLE STRIKE #7. We are senior citizens and on fixed incomes and the fact that the management of this company was not willing to side with a NEW customer and offer to fix the issue was pathetic and totally un-professional. STRIKE #8. On top of all of this, after it happened, the original issue of the strong smell in the toilet has NOT gone away. Yes, you read that right, the smell is still there....and we are out $150.00. So, a word to the wise: DO NOT, UNDER ANY CIRCUMSTANCE should you call and hire these un-professionals at Collet & Ano in Antioch because with them, the "customer is not right"....the customer is someone to take advantage of. I ESPECIALLY caution Senior Citizens or hard working people to NOT give these people your money and your business.... they don't back-up their work and only want your money. STAY AWAY, STAY AWAY, STAY AWAY ... from Collett & Ano Plumbing. In the end, they never fixed the problem, we still have a smelly toilet we need to have to fix, we are out $150.00 (a lot of money to a senior citizen) and they left us with a cracked tile behind the toilet. What true un-professionals....

I needed a new comfort height toilet. My current one was quite old and leaking at the floor. And…read morethe flushing mechanism was very corroded and difficult to use. They arrived exactly at the appointment time and had the toilet installed in half an hour. The guys were very polite and answered all my questions. I had also thought I needed a new water heater. Upon inspection I was told I could easily wait several more years before the replacement. I very much appreciate the honesty; I'm sure most other companies would have just gone ahead. I highly recommend C&A. I have used them in the past and will continue to do so. Paul W. Preston Bristol, WI.

We support small business, and this one is a gem!!!! Repeat customers because the job is always…read moredone right!!! A trusted company and peace of mind knowing the staff is knowledgeable, honest, insured, and has an eye for final detail. We have hired for complete bathroom remodel, outdoor shed construction, deck rebuild, and multiple house repairs throughout the years. We highly recommend this company!!!!!

First off if there was a 6th Star I would have selected that because I don't know if the Team of…read moreTyler and Amber is the norm for Environmental Contracting Services Inc. or the Gold Standard for them. Their team arrived ahead of time, both had great customer skills, Although, both were great, Tyler took the lead explaining everything in detail until I indicated he had provided all the relevant information. To me It seemed like I was getting a briefing from a surgeon and the anesthesiologist before open heart surgery.

Hired them to clean and inspect fireplace/chimney after buying our house. The cleaning done was not…read morethorough. They did not do a camera inspection (coupon said it was free add on). Jay said he would come back with camera & never did. Was suppose to get back to me with an estimate on repairs needed on the outside part of chimney. Never heard back. My daughter used this company 2 years ago & said they did horrible repair job on her outdoor patio chimney. She said not to use them for anything. My impression... I think workers are way under-skilled, do not have enough proper tools or current technology to clean & inspect something as important as a fireplace. At $200 a pop--seems like a good way to keep steady stream of money coming into a business with how little they did for us.

Our sump pump failed in the crawlspace. The guys showed up on time after calling to confirm…read more Apparently the crawlspace was several inches deep of water in a three foot clearance. With more storms expected with heavy rains this weekend, I'll be dammed if they didn't jump down into the space and quickly take cake of the situation and changed out the sump pump and saved us. Nothing but praise for how this company reacted and acted in response to our needs.

My toilet was leaking They showed up and wanted to charge…read moreme 650 just to replace the flange and waxed ring I managed to bargain it 550$ I think this company it's over pricing the customers This will be the last time I use them