Great people to work with and very speedy service. This is the only company I trust for our safety-…read morekeep up the good work

Customer service was top notch. No waiting time on the day of my visit. Went in for service on my…read morefire extinguisher and was helped with a new updated models. The amount I paid was within budget. The office space was a bit small but the service was superb. I walked out feeling very satisfied.

Be sure to quote further before you go with this company. They spent like 20 mins in my house for…read moresprinklers and backflow test, and charged me around 700 dollars

Unprofessional service. USA Fire Protection installed our residential sprinkler system. I called to…read morearrange an inspection and was told I had to pay a deposit in order to schedule an appointment. I paid $225 on June 24th. I called that day to schedule a future appointment and the woman laughed at me and said they would call me within 10 days. It has been 7 weeks since they took my money and no one has attempted to schedule the appointment. I have called twice since and the scheduling people won't call back. I should have checked their reviews in advance.

Nick showed up promptly when we called him. He thoroughly explained what he was going to do then…read moregave us an exact quote which we thought was quite reasonable. He worked quickly and efficiently and even cleaned up all of the broken glass. We were very pleased with this service and would highly recommend them.

Had shingles blow off my roof in March. Immediately called Top Board-Up to come out and cover the…read moreopening. Nick Christianson came out and did a fantastic job. I told him that I get some very strong winds by me and that I hope he can install the protective tarp so that it maintains its integrity and stays on. It's the end of July and it hasn't moved an inch. Very impressive job for sure. Nick was the consummate pro and was very friendly and accommodating. I highly recommend for all emergency services.

Ryan M. Came in an found the issue and quickly resolved it. Explained the issue and helped greatlyread more

Steve and Anthony from Fox Valley are true professionals with attention to detail. I highly…read morerecommend them!

I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

Negative 5 stars!! These guys are terrible! They don't show up when they say they are supposed to…read moreand when they do they sleep and don't do any work! And then they had leaks everywhere and damaged drywall in my building. Don't hire this company! Hire a reputable contractor that will do the job right!

DnD installed my fire protection pipes and system for a 10,000 sq ft commercial building on time…read moreand in budget. They were fast and efficient working off ladders also. They cleaned up after themselves and left the job the same as when they arrived other then the system they installed. I will work with them again.

Not happy about the experience! I scheduled an appointment on 11/3. And I was told that a tech…read morewould stop by on 11/6 and charging at the normal rate 2 hours minimum. I said it's urgent. Again, she assured me that it would be taken good care of. On 11/6, nobody showed up. Then I called asking why there was no tech. I was told that they never received a service call on 11/3 and asking me to pay $190/hr overtime rate at 4 hours minimum. Instead of paying a couple of hundreds, now I'm asked to pay close to $800...Be Aware!

From the owner: Valley's certified and licensed professionals provide Fire Protection, Fire Alarm and Commercial…read morePlumbing System services in Greater Chicago and Northern Indiana. Since the early 1970s our goal is to deliver solutions that will stand the test of time. Hands-on experience and technical expertise let Valley provide the finest safety record. Valley Fire Protection Systems specializes in the following: Fire Protection Services: - fire sprinkler systems - fire pump services - fire alarm systems - fire extinguisher services - special hazard suppression - backflow preventers and more Commercial Plumbing Services: - sewer and drain services - water heater services - piping services - faucets and valve services - backflow testing and certification - sump and ejector pump services and more Valley guarantees the highest quality of service for various industries, such as commercial, industrial, manufacturing, healthcare, and governmental.