Michael and Scott were very knowledgeable and polite. they worked with me on the prices and got me a good deal!!! go with century they are really great!!!!!! read more

I would strongly caution others before using Century for garage door repairs. While they were able to come out the same day, the pricing was opportunistic and not transparent. I was charged approximately $3,000 for a spring replacement and a new motor, before an added 3.5% credit card fee and 6% tax, neither of which were disclosed upfront in my "all-in" price. During the service, I was told my garage door motor was at risk of imminent failure and was strongly encouraged to replace it on the spot. Given the urgency, I relied on that assessment. However, after the work was completed, I obtained multiple additional quotes. Not only did those quotes come in significantly lower ($1,200-$1,400 for the same scope of work), but technicians also tested the motor and indicated it was functioning properly and did not require replacement, raising serious concerns about whether the additional work was necessary. In transparency, I was offered a $50 discount in exchange for leaving a five-star review, which post-service I simply could not do and undermines confidence in the authenticity of existing ratings. Overall, this felt like predatory pricing combined with pressure to approve unnecessary work. I would strongly recommend getting multiple quotes and insisting on clear, itemized pricing before agreeing to any repairs. read more

Be weary of a perfect 5 star Google rating. (Negotiated rates accepted based on if you were willing to give a positive review-assuming the work was done well) Called and was able to get a quote same day (speed in itself should've been a red flag). The technician is the primary reason for this poor review. While only time can tell of his work and installation, it was his unprofessionalism that came off badly. He was very insistent on staying for the quote and felt like he wouldn't take no for an answer. He made back handed comments right in front of me for choosing a "lower tier option" which was very condescending. He made frequent calls to his boss to "approve" the new quotes and possible upgrades which was uncomfortable. Their packages are grossly inflated up front. Please do your research and get quotes for a fair price. Although I think the job was successfully completed, the technical made the experience very uncomfortable and left and unsettling feeling. read more

My husband took a day off work today because we were expecting someone to come by between 10-12 to look at our garage. After no one came by, I called around 12:15. The woman said she'd call the technician to check. 20 minutes later she finally calls back to say they could be there around 1. I explained that we'd still be around but not after 2. Again, no one shows up. Around 4, I get a call that someone will be there around 5:30. No, we won't be home and I already explained that. No apologies either. What a waste of our time and lack of communication on their part. read more

We called following power outage. Century sent someone out the next day. They were very prompt with scheduling and getting our issue resolved. MIT was amazing , knowledgeable and competent in getting the job done. Unfortunately, our garage motor needed to be replaced but MIT offered pricing that worked within our budget!! I would definitely recommend Century garage door service to anyone in need of an assessment and or evaluation of their garage needs! Thank you again!! read more

Century Garage Door Service - New garage motor - Garage Door Services Near Me - Silver Spring, Maryland

This company is a complete scam. 1600 dollars to replace 2 springs. Be careful and them having perfect reviews on google is a big red flag.

We called for repair of garage door and replacement of door openers. The appointment was scheduled (and charged) as an "emergency " appointment (which it was not our door has been inoperable for years). The pricing was at least 3times what any other vendor would charge. Very dishonest in their pricing - read more

Update: The overall company reached out after posting this review and refunded me $650. They stood by the pricing citing the quality of parts used but said I should have been provided multiple options at different prices points to choose from. Suggest that everyone ask for options. Beware!! They charged me about $1,500 for a garage door spring replacement that multiple other providers quoted in the $400-$600 range after the fact. They offered me a 5% discount for a 5 star google review but couldn't in good conscience do that. We had to get it done immediately so couldn't get multiple quotes but I was charged 2-3x the fair market price for what should have been a fairly standard job. The parts and work itself seems good, but the pricing was opportunistic and not transparent. I would strongly recommend getting multiple quotes before agreeing to any work with them. But I will not be working with them again. read more

Best garage door service anywhere! Fast professional service by quality personnel. Highly recommended. read more

Do not use this company to repair your garage door. They tried to rip us off and the garage door opener for over $2000, and of course they claimed it was the only one they had in the van. When I told them it was too high they played the game of let me call my boss and see what he says. Then the worker kept changing the story and acted as if he could get us a better deal. At the end, he gave me his personal number acting like he would do it for less money, but not go through his business. Please do your research carefully and find a better company to help with garage door issues. read more

Called A-1 thinking that was the company but I guess they are a dispatch so I got Century. They techs tried to sell me on a new opener instead of fixing what was requested. There is more but would I use them again. No. There was pressure to do a Google review from them. read more

Terrible company. I've been very sick so I had talked to them over the phone for a spring replacement. I was quoted around 500 over the the phone and then when arrived at my house they ended up charging 900. Like the previous reviews stated they charges 2-3x of the market price. read more

I'm updating my review since the owner of the company made his way out to my house and finally resolved the issue in less than an hour, and even got the app working too! He also honored the warranty and did not charge me the additional $325 for the "additional labor." Overall, the company is responsive, the employees are courteous and the intake phone operators were always understanding of the issue and would try their best to schedule a tech ASAP. I just hope that the garage door is truly repaired and that I don't have to call them back out again any time soon. read more

I would not recommend this company. Their pricing is extremely high. We received a quote of $1,500 for a torsion spring replacement, which I believe is excessive. Make sure you get a written quote before moving forward. Based on our experience, I would not start with this company. Also, I question the authenticity of the 5-star reviews you see on other sites, as they do not reflect our experience. read more

You installed new garage motor that is blocking access to my overhead storage access point. Left messages for you on April 15th, 16th, and 18th, but no one has called me back. This is not acceptable service. read more

My garage torsion spring broke, we are fairly new out here. So we did not know who to call. I n the beginning they messed up with our appt, All was good and we figured it out and he showed up to fix the door and repairs were made and he explained everything before doing the job and gave me an awesome price. Ben was the technician that did the work cleaned up everything and did the job in a reasonable time frame. I would recommend this company to anybody, Thanks for you fast service and prompt service. Kurt Frost Sr read more

this company is a scam do not use them. They over charge and do horrible work. They stole many of the pieces that should have came with the opene. read more

Century Garage Door is NOT RECOMMENDED! Service was quick and competent, but cost of replacing two torsion springs was almost $1,600. I needed the job done on a Friday afternoon and did not have time to get an estimate. The technician arrived in a beat up panel truck that did not have the company name on it. The work was good but I believe I was scammed. read more

Customer service - Very responsive! Service - Good Technician - Nice and competent. Price- It's overprice. For 1-car garage, 1 torsion spring installation for over $1.2k. read more

They gave excellent same day service. Mit, the installer, was friendly and did an excellent job.

My advisor and technician, Michael, was exceptionally thorough and efficient. He clearly provided many options and I actually chose service on the spot. Amazing they do service on the spot!! Especially after 5:00 pm. I'm very happy with Michael!! Thank you Michael. read more

Century Garage was extremely helpful in fixing my garage door. The tech was persistent and made sure my issue was resolved.

Michael. Very professional. Gave me My options. Quick turnaround time on completing the work.

Michael and Cory were helpful and got the job done fast and explained the operations for manual operation

Highly recommend this company for garage door issues. Our garage door opener broke and we called yesterday afternoon. They scheduled a visit today for a FREE quote, and Mike came today. He was incredibly polite, and worked very professionally. read more

Michael, technician. prompt service, answered my concerns, highly satisfied!!!!!! he was very friendly!

Michael was a very professional technician, explaining how the mechanism works, and the various types of springs needed for the Waugh involved. very friendly and on time, and plays a good piano! read more

Excellent job! Highly recommended technician, he was very informative and gave us a wide veriaty of options.

Great work done in an expeditious manner. Responded quickly and was very gracious!!!!!!!!!!!!!!!!!!!

Excellent work!! The work was fast and you could tell these guys are the best in the business. Do not compromise, these are the BEST!

I am very happy with the service. I was under impression that I will need to wait for few days before I get the actual service to my surprise the technician was able to rescue my car and fix my garage door opener and springs in the same day! read more

Had great experience with Century Garage Door! Dyhan is a rock star Tech that did our garage installation. She is a true professional and great to work with. read more

Century Garage Door Service - New garage door install by Century Garage Door. - Garage Door Services Near Me - Silver Spring, Maryland

Our garage door spring snapped on a Sat afternoon and this amazing company showed up the very next day (on a Sunday) and it was as good as new within 2hour window!! Eli was our awesome repair guy...i highly recommend this company and especially Eli!! read more

My service tech Ben was very delightful to work with. He was very committed to the job. As far as I am concerned, he went above and beyond to ensure that I was satisfied with his work. I did feel sorry for him traveling so far to work at my home, but it did not seem to bother him. Ben, I wish you the very best. By the way, I used this company before and had the same experience. The preview tech was Nathan. Sam the supervisor was also helpful. Century Garage Door Service, I will recommend your service in a heartbeat. THANK YOU!!! read more

Eden was a very professional technician. He quickly diagnosed the problem with my garage door and had it fixed in no time. I would definitely recommend Century Garage Door Service if you're in need of assistance with your garage door. read more

Always great service. Alec did a fabulous job on my nails, and Helen did an exceptional pedicure.

Yesterday, I received a reimbursement check from the owner of Century for $607, to cover the cost of the company I contracted to come out and repair the warranty issue I had with Century's work. I do appreciate them stepping up, and do believe Sam cares about doing the right thing for their customers. read more

This company is a RIPOFF. DO NOT USE THEM. I own a business with commercial garage doors. This company came out and made some adjustments to 1 of our door spring sets and inspected the other 2 doors. They charged approximately $700 for this visit which was surprising because other businesses we had used in the past were not as expensive. We paid and all was well. They then provided an estimate to install electric garage door lifters on our 3 doors that was literally 4x higher than any competitor estimate, utilizing the exact same lift unit part numbers on their estimate. $6,500 PER DOOR was their price quote to install a lifter only. Today we had a spring break which rendered one of the doors inoperable. We called to give them a second shot and hoped since they were local they could get us serviced quickly. They could not make it the same day and said they could order us new springs with a rush shipping fee and install in 2-3 days. No offer to come and temporarily clamp the springs in the mean time. Their emailed estimate for 2 springs to be replaced was $2311.00 which was $1850 for the springs and $350 for labor plus taxes. In the time I was waiting for their emailed estimate I called another random garage door company on Google who showed up within 20 minutes and clamped the broken spring to make the door temporarily operable so we could continue our business. They are returning in 1 business day to replace the springs for $800 TOTAL price for 2 visits and the new springs installed. Clearly this is not a reputable company and they are out here to scam hard working people out of their money by charging 3-4x the prices of anyone else in the area. Their service definitely does not warrant that type of pricing. read more

Century Garage Door Service - Garage Door Services Near Me - Silver Spring, Maryland

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Barak was great. Super timely and helpful, he repaired my garage door arm and helped me understand ways I can maintain my door throughout the year. read more

I am giving this business a neutral review because there are great things about them, but also a big negative. Their employee, Zack, was very personable and competent. They can come out and fix a door in less than one day; however, the price I paid was astronomical. read more