Dan and crew do an awesome job. He's done projects at several of our families houses. It always…read moreturns out great and timely.

From the owner: Free in home consultation.read more

Fix internet quickly very nice customer service. Answered…read moreall questions. Made sure everything worked before leaving Thomas S

Thanks to Thomas and Antonio. They were great and fast to resolve my issue. I am giving them five…read morestar rating. But zentro should have given them all the correct info about the issue as there were two APs but zentro only gave them one. So I have to ask zentro to schedule another appointment. Zentro took two weeks and multiple calls to sent the technicians out to replace the equipment.

I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

This business is a scam. The owner Terry or owners husband has horrible customer service. I was…read morecalled an asshole for being upset with the service here. Absolutely unprofessional to go along with terrible work. It's crazy I should have checked here first. This Terry guy is unbelievably unprofessional and lies in literally every negative review. Don't go here - do yourself a favor. Dudes an asshole. Terry read your reviews here bud. Continue to treat your customers horribly and your business will suffer. I stand by everything I said - was lied to on multiple occasions and nothing was done to make my experience better. I paid $50 to be called an asshole by the "business owner" who worries more about lying on negative reviews than he does making things right. Again go to Best Buy and save yourselves the trouble of dealing with this man. The comment below is a great example of lying to try and cover the businesses ass after putting a customer through a horrible and honestly uncomfortable experience.

Very professional and friendly. Brian arrived on time, was knowledgeable of the job and worked…read moreswiftly. Am very pleased with CTEC and would hire them again!

They re-ran the entire network for my house after Comcast and At&t did a terrible job. Every room…read morein my house has full bars wifi, and a port for ethernet in the wall too! Everything looks super professional, and they even put all of the network gear like the modem and router into a little cabinet so that it was hidden away. I was having constant issues with my service and having to reboot the router and modem, but I've had no issues since. I'm planning on having these guys back out to install security cameras for me as well soon!

If you need satellite service and want the very best advice, installation and service call Charles…read moreat EZ! There is no better service if you're trying to decide about satellite service, upgrading or just need advice or service on a present system. Charles will take good care of you!

we have had T-Mobile fiber installed since before Christmas of last year, they were out digging…read morelines when it was outside we went to Costco got into a deal for four phones and T-Mobile fiber locked in for 10 I get was Illinois and the grounds were solid so they couldn't dig in but now here we are mid May and they still haven't buried our line. However they've had seven technicians come out on different occasions most of them said that they installers ran it the wrong way. Finally, they dug underneath my driveway and now they left a 1 inch piece of up in the air with caution tape still nodded around the line. Apparently, the grants that do the digging aren't the ones that do the termination I don't care I've called so many times to get zero response and all I want is for them to do is bury the line. The Internet is fantastic but the customer service when it comes to getting this line out of the middle of my yard is ridiculous and they don't care keep telling you is I'm gonna escalate this one escalate seven of them like can we just bury a line if a jogger is running down my sidewalk and trips over that piece of homeowners insurance gets hit mine. . I'm so disappointed and disgusted with the customer service that you get from the ghetto people that you call to try to get things done..

The service was actually pretty good, but the price kept going up and when I called to try to get a…read morereduction, they said no way. Even though I pointed out that my neighbor was paying half what they were charging me (also Astound, same speed) and xfinity would charge me 1/3. "We may charge different customers different amounts." "We don't price match." I didn't want to switch, and it was utterly frustrating that they would do this to a long term customer. It was like I had a note in my file, 'stick it to this guy.' Or maybe they just stick it to everyone dumb enough to stay with them. Of course when I called to cancel they said, "Can we offer you a better price?" Makes my blood boil.

Our WIFI went down during a storm. We had no WIFI for three days until they could come out here…read morewith a tech guy. The guy came and claimed he fixed it. It works, with a catch. It is now slower than it ever has been, freezes up all the time. Can't even sit through a 22 minute TV show without lagging or stopping. This is pathetic and unacceptable in the year 2026. If you can, look elsewhere and use anyone else but Astound! We sent them another email and phone call to get ahold of someone to come back to our house to fix yet another problem they made happen. So far, no such luck. They're value is nothing and they are most incompetent. So again they may seem good, but they're awful. They don't have any places located near us and have to come from far away, so I imagine their tech guys are very limited to when they can come. Another example of why big companies shouldn't be able to buy up the little ones like WOW, which was actually a good cable company that we had no problems at all with. Like every other company, there customer service seems to be a thing of the past. We will be switching to a different company as soon as possible and never looking back. Fuck Astound.

Mike, The TV Pro was on time, professional, and emphasized customer service and satisfaction. Mike…read moreat TV Pro has the knowledge and experience to help you with your Video and Audio needs. He's always helpful and makes the experience a breeze.

Mike was wonderful. He mounted our 65" TV and connected our other AV devices. There was a…read morepixilation issue which he troubleshooted on a return visit and was able to isolate the problem to Comcast. He was entertaining (certainly!), friendly and very responsive. We wholeheartedly endorse Mike for your AV needs.

Cliff at the front desk is amazing! I've never dealt with anyone else there. They're my ISP and…read morethey've always been kind, responsive and fairly priced.

"If it weren't for [Brandon Robbins ], DC Computers would be a disaster. They're the only competent…read moreperson in the whole place. Everyone else is either clueless, lazy, or just plain useless. If you actually want your problem solved, don't even bother with the rest--just go straight to [Brandon Robbins]. Honestly, they deserve a raise for carrying the entire store on their back while the others stand around doing nothing. Five stars, but only because of [Brandon Robbins ]--the rest of the staff barely deserve one."