Don't waste your money and time by going here just go to apple. I came in bringing my MacBook Pro big mistake

after 2 months of having my laptop i am finally getting it today. I saw so many good reviews on google so i was confident in them but the moment they got my laptop they didn't bother to call to give me any updates or alerts on what was going on. I had to keep calling and harassing and then have my dad call them multiple times because i'm in college and needed my laptop. They were nice but i felt that it was very unprofessional to not bother to call the customer to keep them up to date on what was going on. read more

Went there to fix a cracked screen on my son's phone...it has been 2 MONTHS!!! AND THEY STILL HAVE HIS PHONE AND HAVENT FIXED IT!! this is the craziest thing! They repeatedly say it will be repaired and then its not and they do NOT communicate with you about issues at all! my bf had to constantly reach out to them because they never call to update. I am going down there today to get my son's phone and demand a refund. all this and I STILL have to take it somewhere to be fixed!!!! blows my mind !!! I would NEVER recommend this place to anyone. worst service I've ever received. blows my mind this place is in business. read more

They tried to fix our iPad and were unable to. They did issue us a refund after an unsuccessful 2nd attempt. It was an unfortunate situation. read more

I was treated with utmost courtesy. My computer was fixed and all is good again. Recommend these guys for all computer needs.

We went in to get a custom PC built. Told them what we were looking for and gave them a price. They said they would get back to us in a couple days with option below, at, and above our price. A week later we hadn't heard from them so we called. They said the guy was at lunch and would return our call when he got back. We didn't hear from anyone again that day. Next day they called and said they were sending us information in email. We never got this email. It has been almost two full weeks. We decided to just build our own PC at this point. These guys won't be getting any business from us in the future. read more

They also hide under the name pennsauken phone repair.A horrid establishment they were to make two simple repairs and after six visits refused to fix the parts they break. sonjay the manager is in bed with the owner and is the most obnoxious lying idiotivs arrogant isolent person you could ever meet. Because of her bedtime antics you cannot argue with her as the owner has no control over the situation. I will be suing for consumer fraud. They give you apointments but close the store. They are supposed to order parts but either refuse to punctilious them or order defective ones. They give you no warranty on your repair and will arbitrarily refuse to fix their mistakes. I brought my phone in for a simple charge port, she. I got it back it had five more problems within a week the microphone broke and the finger reader broke brought it back but rather the. Fix of they stuck some wires together. Two days later the phone broke again they of the new parts and set a date to return. O. That date they pass the store. I called they claimed there was an emergency. I waited over the weekend a d on the Tuesday called hoping to. It get the water bed Sonja, another woman answered and after running me around in circles said the repair ticket is closed because the phone is supposedly o. Recall. They will not fix problems they created. The hag Sonja had the audacity to tell me that if they fixed the charging port the. They have no duty to fix the rest of the items they break. Remember if they fix your Jack but crush your screen. That they have stopped repairing as the jack and broken they will not replace the screen. As they are not responsible. This will come out in court as I will sue for consumer fraud I will post again under their the name they hide under Cerebus technologies if you have any intention of having your phone fixed there through it in the trash this trash business will have no interest tion of doing anything. It stealing your money. If you use them and look at their warranty you will find they will fix nothing and be liable for nothing. Don't trust them with your stapler let alone the computers that run your business. read more

Work takes forever and is not done well. Do not expect them to contact you with status, will make excuses about delays. Do not bring equipment here if want work done well and in timely fashion, read more

These people are freaking awesome. I walked in kind of frantically one afternoon with my laptop in hand after the screen went blank on me at the office. I was promptly assisted by one of the team members who patiently waited while I tried to make him understand the events leading up to the blank screen. Turns out, I didn't have a huge problem which resolved itself after the tech waved his magic fingers. No charge, but I left feeling like I owed them something! They deal with business and personal solutions, so I will be back the next time I have an issue, and the next time our small office needs assistance as we really have no IT admin. P.S. I like the diversity of the staff. Looks like they all work well together too. read more

This is a very dishonest company. I recently learned that if they can't find a part to fix your item, they'll buy a working one on ebay, swap out the parts, and return your broken unit to the ebay seller. Sure, your item is fixed, but it's costing someone else $100. read more

Thanks to Cerberus Tech Solutions for diagnosing my Nexus 7 tablet problem on a walk-in basis. Sonja was very thorough in checking out my tablet, figuring out the problem and providing straightforward advice about the possibility of repair versus replacement. She researched the availability of parts and researched the device replacement option. While I waited, I could hear the other staff in a meeting in their open-plan business setting, discussing a project they were working on. I was impressed by their professional approach. Definitely my go-to business for any future computer systems development, upgrades or repairs. Thanks, Cerberus! read more

Fantastic!! The entire staff was helpful. My computers were at the store for 1 week. I was informed through out the week with updates about my computers and advised of their recommendations. I would definitely recommend this store for your repairs and will be using them again in the future. read more

They seemed very courteous and fair. It turned out that my laptop needed $290 in repairs which is about the same amount I paid for it so I told them to junk it..(poor computer, putting up with my abuse and neglect is not an easy life!) But the people were very nice and very good about explaining everything considering how clueless I am about computer stuff. They didn't make any money off of me but they still treated me very well. read more

Currently working to resolve issue- will update. These are more words for the sake of meeting the word quota.