Great communication! Paul was able to not only work with my limited budget, but still produce incredible work. Jamee was able to schedule last minute patch and paint work which was such a relief with how quickly they were able to get everything done. 10/10 would recommend using CertaPro for any painting you need. They are fair and explain everything well! Thanks again for all your help guys! read more

Excellent painters. Contacted them about some exterior painting. When Nick came out for the estimate my wife has been wanting the fireplace painted for years. So, we got an estimate for that too. Both projects were very reasonable in price and were able to complete in short order. Pressure washed and couple days later 4 people showed up - two to do the exterior painting and two for the fire place. They were very professional. Exterior they took care to protect plants and areas from any paint and applied two coats of paint. Fireplace - was taped off protecting wood floors and stairway. Primed and applied two coats to the brick. Cleaned up and would never know they were here except the building and fireplace looked like new. read more

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Freddy and his crew did an excellent job of prepping and finishing our deck. They masked off each metal spindle, sanded everything thoroughly, and applied two coats of the stain of my choosing. They even threw in the prepping and finishing of my wooden picnic table, which wasn't in the contract. We highly recommend Certa-Pro painters! read more

The crew was excellent, did a great job on exterior caulking/sanding/prep and painting along with work on some exterior doors and some wood ceilings. At the start of the process, the estimator was out visiting and asked good questions, and got us the best bid of five companies (though two of them essentially submitted "I don't want the work" high bids). We figured out paint colors at the Sherwin Williams store (quarts of the paint are a good way to paint a few tens of feet of the house and some adjacent trim, essentially free in the grand scheme of things). It took the painters longer than they expected to finish the house, but not sure if that disagreed with the estimate or not. Anyway, no complaints. read more

I had my whole house painted! It looks beautiful. Painters took good care of my things and helped prep a bit. Clean up was amazin. I had a few clean up spots that they took 100% care of. The proposal process went well and they got me scheduled fast! Pricing was great, we negotiated paint option. Great company to work with. made it easy and excellent results read more

I wish I would've looked at the reviews on here before I hired them. The communication was terrible, like really terrible--unmarked vehicles and workers came unknown to me prior to their arrival (and they were beat up not professional looking cars). We had our deck painted July 2018 and by March 2019 it needs to be completely redone. We paid more than double what others quoted--it makes me sick to my stomach to think of what a waste of money it was! read more

Great company. They are very punctual, assertive and deliver what they set expectations with the customer! Get an estimate and try them out for yourselves. read more

Our experience with CertaPro has been painful. We hired them to scrape and paint our entire house in Madison. We felt confident after speaking with the sales guy before signing the contract. The price was good but turned out too good to be true. We were assigned a subcontracted foreman with a crew of 2-3 people. He seemed like he cared and reassured us along the way. They spent a day or so scraping the house but did not do a good enough job. We had to repeatedly go around and audit their work pointing out places which needed to be improved. They did not use proper lead precautions on any of the subsequent scraping. They did not remove the storm windows as stated in the contract saying they were too brittle and no discount was given. Too many issues to list. For example, they painted the front door while it was closed. So there was a half inch which sits behind the door jamb that didn't get painted so we had to have them fix that. They painted over the handles on several doors (WTF...) and had to remove them and clean them with paint stripper. They painted over the weather stripping and after repeated requests to fix it over the last 3 months or so, they have not done it and I am going to have to hire somebody else. Despite them coming and ripping a piece off to go and buy a replacement. The hinges look bad and there are a lot of sloppy areas. I didn't expect to have to inspect every little detail. Overall not happy with the result. I will probably hire a real professional to come in the spring and fix everything. read more

I hired this company to do painting. Hired them with the understanding it needed to be done by a certain date. They showed up on the date it was to be done. When he left I had paint on my wood floors, on my fireplace mantle and hearth, on my door knobs, trim and even on the walls that were not painted had splattered paint on them. He taped around things and when he pulled the tape off the paint came off and you could see the colors underneath. Would not recommend them. read more

Horrible customer service. We contacted them in May. We were told the job would at least be started in July. It's now halfway through August and we still haven't heard a reply from Jessica, the manager. We called her two weeks ago and still haven't gotten a response. If I treated customers like this at my job, I'd be fired. Waiting to hear back from their national office about this. While I wait to hear back, I'll be looking for a professional company to do the work we hired Certa Pro to do. Absolutely pathetic. read more

We signed the contract to have the exterior of our house painted back in May. We also made a down payment on it. It is October and they have not even started scrapping the house. We contacted them in August and were told they would start September15. Still nothing! Not even a phone call. This company was not the least expensive estimate that we received. We expected more than this from them. read more

We hired CertaPro Madison East to do house painting on a short timeline before a September wedding. Doug estimated and coordinated the work and was very responsive. Pauly and Reid did the actual painting. They were prompt, courteous, and did excellent work. I wouldn't hesitate to hire CertaPro again. read more

I hired CertaPro to stain my very large deck. They did a fantastic job! Professional workers tidied up after themselves at the end of the day, were back early to work. Very friendly and helpful. They did a very thorough job (I checked nooks and crannies too). Would definitely hire them again. read more