Charlie and crew are extremely reliable and professional. We have worked with him for 10+ years - one of the few small, locally owned shops. He is communicative, does what he says and places value on quality and customer satisfaction. read more

Great customer service and communication. Will definitely use again in the future. Took extra time for stains and spots which was appreciated. They also got me in touch for a carpet pad at whole sale. Appreciated their service! read more

Timely response- expert carpet cleaning and care. Excellent service and reasonable cost.

This place did a great job cleaning my carpets at my home before I moved in. Reasonable prices and very knowledgeable. I recommend. read more

Certi-Green Carpet Care - Carpet Cleaning Near Me

We are putting our house on the market and want it to look perfect and sell fast! Covid brought 2 more family members plus a hundred lb lab for a year which we loved having but our chihuahua had already claimed the carpets as hers and the lab didn't agree! Calling Charlie with Certi-Green has been our go to carpet saver in the past and this time he exceeded all expectations! Our oriental carpet looks new and so do our carpets!He pays attention to every detail and his follow up is impeccable! Thanks Charlie! read more

Charlie was super responsive and the work performed was great. He took care of a carpet that had been quite a bit of wear and tear in a rental house that has two dogs. Urine, stains, and more were removed with a very fast turnaround so I could get a new renter in the house quickly. Will definitely use him again. read more

Charles was great! He kept me informed as he was wrapping up with a previous client, showed up and cleaned my heavily soiled carpet (thanks to my 2 dogs) in no time! The carpet looks and smells brand new! I'm recommending Certi-Green to everyone who needs carpet cleaning services. read more

Carpets and upholstered furniture look and smell fresh. The team of 3 was on time, efficient, and respectful. Job well done.

I contacted Charlie about cleaning some carpets in the house we rented but the decide to rip it out but all I can say is you don't get customer service like that any more!! I would highly recommend Charlie read more

I am recommending this company to anyone who needs their carpets cleaned. The owner promptly returned my message to get information about costs and scheduling. he was able to schedule me within a week working around my schedule. On cleaning day they were running a little behind on a previous job but called quickly to let me know and gave me an ETA. The guys were great, very friendly and professional. did a great job. My carpets look wonderful and the chemicals they use are guaranteed pet friendly. The cost was fair, you might be able to find someone cheaper with a coupon or something but you get what you pay for. these guys did a great job. read more

I called due to good reviews but found Charlie (the owner, he said) at Certi-Green to be unreliable. I talked with Charlie 3 times, and each time he was very ambiguous about when he could schedule cleaning. Each time I talked with him he pledged to call me "tomorrow" to schedule a time to clean my carpets. I waited two days after each conversation with him without a return call and called again. Each time, he pledged to call me the next day. I even made it easy for him - I texted him and asked him to just tell me if he was unable to do the job. After a couple of texts and 3 calls ending in broken promises, I shopped elsewhere. read more

Great, very responsive, and did an amazing job. Great value. I would definitely recommend Certi Green to anyone.

These guys were awesome! Arrived on time, worked quickly, professionally. Charles and staff truly care about the environment and educating the customer in the cleaning process. I highly recommend. read more

Don't hesitate, Certi-Green is fantastic! My carpet looks beautiful and fresh. Charlie is an upstanding owner who you can tell right away how passionate he is about his customers and business! Shawn was here on time (& called when he was on his way, really appreciated that!). I would highly recommend this company without hesitation-yes they are that great! Shawn is very knowledgeable and felt very comfortable with his cleaning skills which were amazing. Very professional! So wonderful to work with a company that really cares and it shows! They are very reasonable priced for the awesome job! You will not be disappointed, call them. read more

Charlie and his team did a fantastic Job .I had given up home on the carpets which had stains from spilled over food items and had to get some help to avoid fines from the apartment association during the move out ,after yelping thought i would give a shot with Certi Green Carpet Care and try my chances .I was in for a surprise ,the food stains and carpets looked way better ,in fact it was much better than when i had moved into apartment . Would highly recommend Certi-Green Carpet Care ..Great Job !! read more

I recommend Charlie and his team - they have been to my place 2x - on time - Fair and honest pricing - fast.. He is very educated about what he does and helps you make good decisions regarding your carpets. Doesn't push add on's - no pressure which is nice. Overall Amazing job! Glad i found them. read more

Please note that this review is not based upon the cleaning we received - because unfortunately we never had the opportunity. This review is as a result of the fact we have requested a quote twice now with no response or follow-up. When my husband called about upholstery cleaning the gentleman who answered was less than helpful if not borderline rude. He promised a call back and it has since been days. Not a good first impression and will surely be your last. read more

Good to do business with and the carpets are clean. After some technical difficulties, they responded with good communication. Would probably use again read more

I 100% recommend Charlie and his crew for all of your carpet, upholstery, mattress, and even interior car cleaning needs. He and his crew are wonderful, and the system they use on carpets is much better than some of the others that overly soak the carpets, which can result in mold and mildew underneath the carpeting. Our carpets and so nice and fresh looking now - thank you, Certi-Green! read more

Awesome company, and the owner was a pleasure to work with for our home carpets! I was in a bind due to my dog making a mess in my toddler's bedroom and concerns for pet dander, but the business owner answered my call right away (even though he was headed to a medical appointment). He was able to fit me in on the same day, seemed very knowledgeable, was thorough in explaining his process and my carpet problems, and efficiently cleaned our whole upstairs! I believe they are reasonably priced, and he even helped me a little with the price by charging the price of one room for both a hallway and loft room. Will definitely use them again in the future whenever our puppy has a mishap - thanks so much Charles! read more

Charlie and his team did an absolutely amazing job.The older blue couch that I thought I was going to throw out looks new again. They also cleaned up all the pen marks my three year old left on our white sectional. They were so professional and into really focusing on the details. This was worth every penny and I will be calling them back next time I need my carpets or couch cleaned. Charlie did make the schedule work even when we were confirming back at the last moment. This is definitly a company that takes real pride in what they do and I am so happy we choose them for this job. read more

Between my 3 messy sons and 2 cats, my light colored carpets were horribly stained. There was something that looked like fruit punch in one room that I was sure was not coming to come out. Charlie, the owner, came out himself and went through every room carefully to ensure he was using the right product to remove every stain. Did I mention the fact that he juggled his schedule to fit my tight schedule? When he was done, the carpets looked almost brand new! Even the carpeting on the stairs looked 100% better. I wish I had before photos because the after was fabulous! I will absolutely use Charlie and CertiGreen again! read more

My favorite thing about Charlie is his pure enthusiasm for not only leaving behind beautiful, clean carpets but also happy clients. He is sincere about recognizing problem areas and then coming up with the best and most sound solution to correct them. Charlie is bookmarked, in fact, he is on speed dial. read more

Charlie and Shaun are awesome. Had a minor emergency and they were able to work me in and knocked it out of the park. Will be calling them again soon. I highly recommend Certi-Green. read more

I cannot recommend this company enough!! They were amazing to work with!! The communication is second to none. Even when I thought I was going to have to reschedule, they worked with me and everything was amazing! The carpets looked 100% better after they finished. This company went above and beyond. If anyone is looking for carpet cleaning- look no further. This company is by far the best! From the scheduling, to the communication, to being prompt and efficient. I am a very happy customer! read more

These guys did an amazing job on our new house. Very professional and has been in the carpet business for years, so you don't have to worry about same untrained person doing your carpets. Certi-Green even went around with UV lights to get the stains you can't see out. Thank goodness because they got out old blood stains from the previous owners as well as pet urine. I highly recommend them to anyone who wants their carpets cleaned before they move into a new home or if you just want a very great job done. On time and thorough! Fair pricing as well! read more

WOW! Let me tell you- our experience with Charlie and his team was A++. They went above and beyond to get our carpet with pet stains, as well as our sectional couch and ottoman, looking like NEW. They even managed to make our gross, old stairs carpet look worlds better. (I had my doubts much could be done about that, but I was proven happily wrong.) Charlie and his team are WONDERFUL at what they do. It's great that they take such pride and passion in their work; certainly not many providers of similar services care about this level of high service. Will absolutely use Certi-Green again and again and tell the world. Use these guys because you'll have an AMAZING experience and fall in love with your living space all over... read more

Top notch customer service! Charlie Spearman, of Certi-Green Carpet Care, is extremely knowledgeable about carpets and carpet care. He's also very customer service oriented, very concerned that the job is done beyond expectations, and that his customer is completely, unequivocally happy with the job. Charlie recently cleaned my off-white wool Pottery Barn area rug. When he took it to be cleaned, it had a large and noticeable yellow stain where my dog had peed and I had tried to clean it with household remedies. Additionally, my cat had also peed on it, so the carpet also had a distinct pet odor about it. Not only is the carpet now beautifully clean, the stain that I had created from trying to clean the dog urine is invisible. The carpet also doesn't smell of urine at all, which anyone with a cat knows is a pretty remarkable feat. Charlie was very solicitous, kept in touch with me throughout the process, was meticulous about cleaning it and re-cleaning the rug until it was right. Not only would I recommend Charlie and Certi-Green Carpet Care, I plan on getting Charlie to come do my wall-to-wall Berber in the future read more

Best Carpet Cleaner around. Charlie was recommended for removal of pet stains old and new and carpet cleaning. My carpet looks brand new and old stains to not reappear. Charlie is the only carpet cleaner I call contact to clean carpet. Best in Richmond. read more

Don't buy new furniture or carpets, get Certi-Green. With two young children, our furniture and carpets take a beating. Our couches looked so bad that I was sure that I had to replace them. Charlie convinced me to let him try to clean them, and I am so thankful I did! They look new. On a whim, I purchased a beautiful white rug to put under my dining table (what was I thinking). Soon it became a piece of food art with ketchup, barbecure, and drink stains. I tried to remove the stains, but I could not. After Charlie and hit team cleaned it, it looks like I just bought it. If you are having a party, have Certi-Green come a few days before. Charlie took years off my rugs, my couches, and even cleaned the floors! read more

Simply put, the owner-operator of certi-green is a carpet magician. After a competitor "cleaned" our carpet, we thought we would have to spend thousands of dollars on new carpet throughout the house because there were still stains everywhere. That's when Certi-Green saved the day. After a thorough 2 hour treatment, almost all of the stains had disappeared. It was amazing... especially considering they didn't use any harmful chemicals. The owner- operator is a carpet enthusiast that has an unparalleled passion for carpet care. You'll quickly figure this out in the first few minutes that you talk to him. I already recommend Certi-Green to all of my friends and you should check them out to. read more

Amazed! We had two rooms cleaned..one of them was DESTROYED by an ailing cat to the point Certi Green and us thought we may have to just replace the carpet... After a short time to all our amazement it looked better than new carpet. The appearance and clean smelling carpet was much more than we could have expected. I have been boasting to everyone I know about our experience and I highly recommend Certi-Green above all others. The gentlemen were courteous, friendly, and highly professional. It is weird to say that we were excited about our clean carpets but indeed we were. Look no further Certi-Green is your new Carpet Cleaning service. read more

I had to find a carpet cleaner to clean my Mom's carpets and very high quality oriental rugs while she was in the hospital recovering from an injury. I traveled in to Richmond from out of town to take care of things and found Certi-Green based on a recommendation. Her rugs and carpet had not been cleaned professionally ever! The Certi-Green folks arranged on very short notice to be there and went so far above and beyond to truly transform the entire home. They did four bedrooms, stairs, and a large family room carpets, two large rugs and several upholstered chairs. They do not use steam and use all environmentally safe and non toxic products. This was important for an aging parent with a lot of allergies and skin sensitivities. I could not believe the results! The entire house has been transformed. They worked nonstop with an impeccable attention to detail, removing deeply embedded dust, dirt, and spots that I didn't think could be removed. When you find a master of any craft you can sense the pride and the confidence and see the results. Can someone master the art and craft of carpet cleaning? Apparently so and that Master is Charlie Spearman, owner of Certi-Green! I have to say if you are in Richmond and are looking for top quality cleaning, non toxic and environmentally safe cleaning solutions, and good old fashioned excellent customer service, then use this company! read more

Charlie was great! Very informative and super helpful with cleaning and care tips. My wool wall-to-wall was pretty trashed by dogs and general wear and they did a fantastic job getting it super clean. I won't use anyone else from now on! read more

Charlie and his team were incredible. I did quite a bit of research on carpet cleaning and they are all not the same. I love how the products they use were eco friendly and safe for kids and pets. I had about 12 rooms total that needed to be done prior to me moving into my new house. The previous owners had a couple large dogs and there were spots everywhere. Not only that there was filtration stains, paint, and rug stains in a few spots. Now nothing is a guarantee to get out of rugs but they did an excellent job. I was more than happy with the job the did and the price they asked for (very reasonable- after researching). All in all I would recommend them for sure for your carpet needs. They are very friendly and get the job done. read more

Certi-Green has been my go to company for all of my carpet cleaning tasks. With two dogs that shed, it does not take long before our carpets and couches need to be revitalized. Charlie is the owner/operator, and he is super meticulous in the work that he does. Not just an employee of a large company that is in and out, and on to the next job. He truly cares about doing the best job that he can, each and every time. Charlie takes the time to point out heavily soiled areas, and will not quit until he has the job done 100%. Good pricing, great communication, easy to reach, and quick to get you in the schedule. I will continue to use Charlie and his team for many years to come! read more

Charlie was excellent and very particular about his work. Carpet was very dirty and had cat urine all over it. When he finished it looked great and the oder was gone read more

I can't speak highly enough of Charlie at Cert-Green. I've been having carpets cleaned for decades, for both my home and rental properties. Until I was introduced to Charlie they were basically run of the mill cleanings. CHARLIE TAKES IT TO A WHOLE NEW LEVEL. From his professionalism, to his extreme knowledge of his craft, to the remarkable results he achieves, everything about the experience is AMAZING. He has cleaned carpets that I was sure needed to be trashed and brought them back BEYOND acceptable for use. I will never call anyone else, and I HIGHLY RECOMMEND CHARLIE for all carpet cleaning projects !! read more

I'm giving Certi-Green 5 stars for my carpets, but 3 stars for pricing. Charlie and Certi-Green did wonders for my carpet. He cleaned all the carpeted rooms in my house and they look like new and smell so much better. He and his team removed stains that other carpet cleaners could not remove. I was not present when he cleaned my carpets, but my mom said you could tell he takes pride in his company and the work they do. Now, with that said, I could not pin him down on a price. Before looking at my carpets, I gave him the dimensions of the rooms and told him the carpets were very dirty (and that I have 3 pets) and he quoted me a price over the phone. Once he got to my home and was able to see the carpets and use his black light, he quoted me a higher price, but that was okay, because I knew they were dirty and had urine stains and I was willing to pay to get them clean. But, after the job was done, he added another $50 to the price because he used more cleaner than expected for the dog urine. What upset me is he did not call to ask me if he could use more cleaner, thus raising the price, or call to notify me he added another $50 to the price (I was at work). My mom ended up paying him the difference. Also, he cleaned a room I did not ask him to clean. I know that he thought he was providing good customer service, but he really should ask before cleaning a rug I did not desire to have cleaned. I would use him again in a heartbeat, as long as he is willing to give me a quote in writing. read more

The previous owners of our current home had pets, and they made a complete mess of the carpets in the basement. For the longest time I couldn't figure out what some of the stains were. When Charlie came in he immediately knew just by the smell. He told me exactly what the stains were and how he was going to remove them. He also told me that there was a moisture problem in the basement and suggested a dehumidifier, which was something I hadn't thought of. I worried about carpet cleaning chemicals because we have children and he explain to me that he uses the best environment friendly products out there, so I shouldn't worry. In less than 2 hours he cleaned the entire 850 square foot basement, plus 13 stairs. I was completely amazed by the look and especially the smell of the carpets. They were like new again. I was debating getting the carpet removed, but I've decided to keep them for a while. Thanks Charlie! read more