They do not vet their drivers; one of them cut us off the highway ran into to traffic cones. Had…read morebig traffic cone stuck and still kept driving proving major safety hazard. They then veered across three lanes traffic almost hitting several vehicles. Please see photos below:

We, a large food manufacturer, called on these guys when we experienced an oven fire. They were…read morethere in short order, assessed the damage, and were able to round up a crew to get to work the same day. This ability, from a little known company, got us back in business, in days, from an event that could have had us down for weeks. That experience has branched out into work that they didn't know was available, and showed us that we don't need to accept the status quo companies. They have been able to put small and large crews, on short notice, have proven to be reliable and agile. They are fast learners of food industry rules and regulations and have become our first choice, whether it's for restoration work, or general clean-up work. Highly recommended!

I found out I had an extensive mold problem after a water leak and started calling around to…read morecompanies to try and get help immediately as I have asthma and allergies. Not only was Robert friendly but he was knowledgeable and showed up on time to provide pricing and explained what I could expect during the whole process. After speaking with him I knew I was making the right choice in selecting his company. In addition to his responsiveness and competence, my experience was as painless as any project could be. Overall, I would highly recommend him to all my family and friends!

From the owner: Our specialized expertise encompasses mold testing and removal, as well as water damage…read morerestoration. As a family-owned business, we prioritize the utmost respect for all our customers. We are acutely aware of the traumatic experiences that individuals endure as a result of these events. For an honest assessment and competitive pricing, please do not hesitate to contact us.

Alonzo came to shampoo my carpets and did a wonderful job. He was very professional, and he was…read morevery detail oriented. I would highly recommend him. Rita Snow

Do not trust the Google reviews for this company. I strongly recommend not hiring Five Stars…read moreRestoration. We hired them to clean up and repair water damage in our home based on their positive reviews, but the experience was extremely disappointing. The initial cleanup team did a good job drying out our crawlspace--especially Lester. However, once the repair phase began under owner Gani Berisha, the experience deteriorated quickly. Communication was poor from the start. After the drying process, we waited weeks with little to no updates. When Gani finally visited, he seemed unfamiliar with the project and focused mainly on upselling upgrades because insurance was paying, even suggesting LVP flooring despite our home having hardwood. Once repairs began, communication continued to be difficult. We had to repeatedly request updates, which were often ignored or met with frustration. While we were staying in an Airbnb, we were suddenly given one hour to choose between two floor stain options--neither matching our original floors--and had received no prior notice that a decision was needed that day. When I called to ask about additional options or samples, Gani became irate and dismissive. Eventually, the subcontracted flooring company provided several proper stain samples, which resolved the issue. Throughout the project, the work felt rushed and we had to repeatedly point out problems that needed fixing. The project also ran later than promised. When we finally moved back into our home, we discovered several issues: one of our lamps had been broken, paint was on our Dyson vacuum, and one of the bathrooms had been left in extremely unsanitary condition. When we raised this with Gani, he told us he would submit another claim to our insurance company so we could receive a check to cover the damaged items, rather than his company reimbursing us directly. Overall, this was one of the worst contractor experiences we've had. Based on the poor communication, lack of professionalism, and how issues were handled, we would not recommend working with this company.

What an absolute disaster! DO NOT HIRE THIS COMPANY. The house received water damage in December,…read morethey did not complete the work until August! Multiple project managers that quit, would not return calls, or follow up to emails. They have changed their prices multiple times, sent "complete" bills, then tried to bill again for the same service. They broke granite in the house, then tried to get us to pay for it.

PuroClean is a SUPER, HONEST, CARING company. I had a leak in my roof and my HVAC system. It…read morestarted in November 2024 and it's now February 2025 and things are just starting to get fixed. PuroClean has stood by me from the beginning they advocated for me with the insurance company, and they've also helped me with contractors that I could trust. IF it wasn't for PuroClean I think I would've lost my mind as a single lady not knowing what to do with a big mess PuroClean stood by me like a best friend. If you wanted me to rate them 1 to 10, it would be 1,000,000,000,000. For a woman that didn't know what to do or how to start the owner Peter stood by me every step of the way. He was even in my house on SUNDAY!! This man had to be sent from heaven!!! I cannot say enough about this company so if you're a single lady with mold issues and you don't know where to turn call Puroclean, who will stick by you from beginning to end

As a local real estate broker, I'm always looking for solid contractors who show up when asked and…read moredo a great job resolving issues we find during our inspections. Nixon cleaning and Restoration has helped me many times and they are friendly, honest and informative. Yesterday, I had a final walk through prior to a closing and we stumbled upon a mildew issue and Mr. Nixon showed up within 30 minutes of me calling and explained his thoughts on the new found issue and treated the mold/mildew on the spot and made the purchaser feel confident moving forward. Very impressive. Do not hesitate to reach out to NCR.

Super responsive and can say that this is an honest business not out there to get your money !…read moreDaryll came out for moisture issues we had at our home. Turns out , it was small enough that I could handle myself for less money - and Thad's exactly what he recommended. Daryll -thank you for your recommendations.

So thankful to Joe and MoldStoppers! He came out and provided excellent customer service and…read moreknowledge of what was going on with my home. After coming out to my home, he determined that I did not actually need his services but still offered advice of how to remedy my specific situation. So grateful to this company. Jeff Yarbrough Fayetteville, GA.

From the owner: MoldStoppers™ Remediation inspects and tests for mold in your home, apartment, workplace or…read morecommercial property. MoldStoppers™ Remediation specializes in remediating the harmful environmental conditions which are caused by all types of toxic mold, including stachybotrys (the "black mold"), and which have been linked to Sick Building Syndrome. MoldStoppers™ is a Certified Installer of moldBLOCK™. moldBLOCK™ is a proven performer for mold protection for Single Family & Multi-Family Homes. If you are a home owner having a home built or a builder building a new home, moldBLOCK™ and MoldStoppers™ should be a part of your plans because it's.. Every MoldStoppers™ remediation project will start with a top to bottom visual inspection. We have to determine the water source before we can correct the problem. At that point, we may require testing before a detailed scope of work can be written. Our crews are made to follow the scope of work on all contracts so there is no surprise. Please note we seal off all contaminated areas in a home from safe areas. All work is done with the thought process that this is 'our home'.

Jose, Mason and Brandon were professional, efficient and a pleasure to work with. I'd call these…read moreguys again if I'm ever in need for remediation in the future.

The service and professionalism of the staff are outstanding. They communicated promptly and…read moreresolved my issues within a reasonable time frame. I especially appreciate the workmanship of Haylee, Mason, Brandon, Jonathan, Charlie and Steve.

Matt was outstanding. He has taking care of our home for years. He keeps our carpet looking g…read morenew eventhough it is 16 years old. Chem Dry is still the best value in town. We will never use anyone else. Thanks COL(R) Gregory Mason

I scheduled an appointment with Chem-Dry in Rockville, VA to have the carpet in my living room and…read morestairway cleaned. I was given an arrival window of noon to 4 p.m., so we moved all furniture and audio/visual equipment out of the room in preparation. At 12:30 p.m. on the day of the appointment, I contacted Chem-Dry to request a more specific ETA. They responded promptly and said my request had been flagged for an update. However, I never received any follow-up. I reached out again at 4 p.m. to confirm whether the technician would still be arriving that day, but I did not receive a response.