Sold my son a Hyundai approx. 2 years ago or less. Said it had a brand new motor. He paid $22,000. and the car was in for repairs more than we could count. My son had to delay an oil change for 3 weeks due to lack of money as the repairs were constant and most was not covered by the warranty...Go figure. Brought the vehicle in for repair as it was overheating. Changed 4 spark plugs for $316.40. Needed muffler replacement, stabilizer links and oil change which my son declined due to way too many repair bills. We were told the vehicle was returned from the repair shop by Certified only to find it was still at the garage where they get their work done. Arriving there they told us the vehicle had already been sent back to Certified. Half way back to Certified my Son asked me to pull over and called to say...where is my vehicle. Oh sorry it is at the repair garage. Unbelievable. So unprofessional. 4 days later car brought back to certified due to overheating. Said they flushed engine and changed oil and filter. charged another 262.02. Took to new mechanic and the refrigerant which is the flushing, was brown and filthy. Was told the motor was shot due to lack of maintenance and before they even found out the problem they tried to sell my son another vehicle while he still owed $10,000 which he would be responsible to pay off. I was so disgusted with them. And...because his car was so unreliable he lost his job and on the second trip to the Certified, I had a head on collision. I would never buy from them or recommend them. Talk about a scam. He told us that due to the crappy engine in a Hyundai you would ruin the motor if you were even a week past your oil change. So why did they sell it if they already new. Don't be fooled by the nice smile and the lies about the garbage they sell. Excuse the fact that this review is a little bit scattered but it has been extremely frustrating. Our new mechanic charged $2100.00 which included a set of used tires and said the vehicle was in excellent running condition and he would not have to get rid of it. NO THANKS TO CERTIFIED AUTO on Merritt St in St Catharines. Shame on Matt the scammer Brandy M read more

I am really surprised to see ANY bad reviews of this place. Matt and Lee were amazing helping us buy a vehicle for our daughter. We had shopped around and Certified Affordable Cars was the most honest place we dealt with. I wouldn't hesitate to buy a car from here. Honest and reliable. They really know their stuff! read more

I went to this business to buy a 2002 tracker advertised for 4999 certified. My husband and I took the vehicle for a test drive and decided to buy the vehicle for 4999. While the salesman was writing up the contract he told me he told the guy who prices the vehicles it was an excellent price and would not last long. He went to the back room when he came back he told me the price of the vehicle was 5999 and the best he could do was sell it to us for 4500. He said his boss told him he priced the vehicle wrong and if you sold to us at 4999 he would lose his job. Not good business practice . Would not go there. read more

If I could convince people to not go to one place in all of Niagara for anything, it would be this car dealership. I bought my wife a decent priced Aveo. After we test drove the car we made a deal for new tires on the car as they were worn out. When we got the car there were newish tires on it so I didn't really question it. A few weeks after driving the car my wife's rear tire exploded on the 406. When CAA arrived the driver informed us it was a repaired tire. When I went to the dealership they were ignorant and rude. They said we got better tires and it wasn't their problem. I had 2 children in the back seat of that car when the tires went. If you got to commit one indictable offence in your life, mine would be some extreme use of violence against that scum bag salesman. read more

Got 2 cars, both of which failed 2nd safety from a different mechanic, within 3 and 1 month of having them. As for pain and suffering,.. I just got my deposit back and that is all. We went days without a vehicle while in their shop being "repaired" to get it back and that same day having the same issues that were supposed to be repaired :S I am on Ontario Disability and it seems to me as though they are taking advantage of people with disabilities. The warranty... 12000km no 4x4 coverage, no seal coverage...it seems to me they care more about making money then customer service/safety of families that buy from them. On another note, my mechanic used to do work for them for safety's, but refuses to now because they pick and choose what they want to repair. They do not do all the work required for the vehicle to be in proper condition before releasing it to the customer. Be warned. If i had the money I would have filed a lawsuit for endangering my families lives. If you have a vehicle from this company and concern - take it to be properly checked by another shop you trust - and anyone filing a suit, i have PROOF =all pictures and mechanics full safety report on the vehicles that i would gladly share with you to assist in your case! I recommend you take your business to a reputable car dealership. Though the owner loves to remind you that these are 'used' vehicles @ certified and they are bound to fall apart; Now is wanting me to remove my review and threatens a law suit. BRING IT. I have a mechanic who can testify and will testify to the crap you sold me. I will counter sue you for selling unfit vehicle to me,.. having my kids drive in said unfit vehicles and show the judge the safety i got on both vehicles after i received them from you. I will not change my review it is my opinion, and that's all there is too it. and FACTS with papers to go with it including the bogus warrentys i kept copies of everything. also stole 100 of my deposit read more

Do not get a car from here i leased a 1998 dodge caravan from here one and a half years ago and now its scrap. In the whole time i had it i had to do the brakes front to back the brake lines i had to put new tires on it i had to get a new battery i had to put in a new water pump i had to put in a new rad the back wash never came out the passenger side window would not go down and finally the fuel pump went so i scaped it. It was my first car i paid 4000 for it. I would not even give this 1 star. read more

I pulled up on a bike and was treated like I was I pulled up in a caddy very friendly staff I got in house finance on my 2000 Ford Expedition not a problem I drove the truck for a week n found holes in the front rockers I told them about it and they sad bring it in cause it was a safety issues gave them the keys next morning and the day after that pick up my truck couldn't tell any thing was worng. So I say if ur in Niagara looking too get a car a good deal and good service GO TO CERTIFIED for shure I tell everyone that. read more

At the beginning of February 2017, I started seriously searching for a new service vehicle for my business and since my business is still in the building stages, I didn't want to spend more than $12,000. So after extensive searching I came across the deal of a lifetime. Certified Affordable Cars in St Catherines had advertised a 2006 GMC Savanna 2500 extended cargo van, which was perfect for my business needs, and they were asking less than $10,000 for what looked like a near mint condition used van with 130,000 kms on it. I purchased this van on Feb 28, 2017, paid cash, and asked that it be all ready for me to pick up on Friday March 3, 2017. After several calls back and forth between them and me on Friday March 3, 2017, I finally went the more than an hour drive to the lot and picked up my new van. I noticed a minor item right away that they had promised to fix and the neglected to do so, but I did mention this again to them. Fast forward to March 15, 2017, 2 weeks after buying this van, I am out providing a service call for one of my clients using this same van and the rear drivers side cargo door falls of the hinges. I immediately have my mechanic look at it and he says the bottom hinge was sheered off, and he asked me how does this pass a safety inspection, it was obviously like that for some time. So I call Certified Affordable and I ask them, which they at first didn't offer me any solution as it was '' oh, I will have to ask the technicians why and I will call you right back" . I have the record on my phone saying I called them at 1;42 on March 15, 2017. They did not call me back until the next day after I had called them, and they asked for me to drive the hour down to them so they can see for themselves. I did not want to drive there, as I still had more business calls to perform, and was hoping they could trust me and my mechanic as all I was asking them to do was cover the cost of the part to fix the issue and my mechanic would do the job ( after all a certain amount of trust was gone since they missed this during the safety inspection). They have been giving me the run around with excuses like we need the owners permission to order you the part. Today is March 17, and finally this morning, again after a few phone calls and the threat of contacting the MTO and filing a complaint, did I get an answer. We have ordered the part it will be here Tuesday, you can come pick it up. I agreed to come get the part, even though they could have shipped it to my mechanic, I hope both parts, the missing part I mentioned at first and this new part are there when I get there. The complaint is still going through to the MTO, because how else am I to be confident the rest of the van is safe if doors are falling off, 2 weeks after the safety inspection from this dealer. They really need a big lesson in how to treat customer well, and an investigation by the MTO should work in favor of their customers in the future. As for me they have caused a lot of extra undue stress to an already stressed business owner within the GTA. read more

Worst place to ever buy a vehicle bought 2008 Mazda b4000 had nothing but problems, clutch was soft the day I picked it up they won't replace it, sold me vehicle that said working ac and it never worked, told me truck was getting a tune up before it left I brought it home and truck was stalling had 1 cracked spark plug original plugs, clogged air filter and fuel filter. Sold me the truck with severely weather cracked tires aftwe telling me they would work something out they never did had to take it to Enns tire where they said the one tire was leaking through a weather crack and still refused to help. Worst place to ever buy a vehicle read more