I've been a patient at Certus with Greg for over 3 years. I was recommended to try Certus from my therapist after having repeat horrible experiences with Piedmont Behavioral Services. My visits over the last three years have been nothing short of great. Greg ALWAYS listens to me and is truly concerned about how IM doing - above all. I know if I have any issues with prescriptions or side effects I can message him and his assistant any time and they get back to me within the day. I recommend them to anyone I know who asks! read more

I've dealt with a number of mental health issues for so many years and have seen so many providers as I've moved across the country and changed insurances. I was nervous to start with someone new but saw the good reviews here and took a chance. The website is frustrating in that you can't access anything without the bot pop up and there were formatting issues that made my brain hurt. But if you can get past the new patient paperwork, I highly, HIGHLY recommend this practice and Greg Tallent in particular. I've probably seen over 15 psychiatrists in my life and Greg is at the top of the list. I felt so incredibly heard during my first session with him. He took the time to ask questions about me and my backstory and wanted to know medications I've tried in the past. He genuinely seemed to care and to want to connect. For that, I am so thankful. But even beyond that, he listened to my needs regarding the medications that I do want to continue and my goals for discontinuing some. He wasn't like a traditional psychiatrist that just wants to keep pushing more and more meds. He listened to my concerns and seemed to genuinely be in agreement about my plans going forward. I'm so incredibly grateful to have found this place. The one and only downside was that the first appointment took 2 hours, which I was not expecting at all so I missed another appointment afterwards. So just plan ahead for a potentially extended first visit and you won't regret it. Thank you Certus! read more

I was paired with Calle Barnes who was very rude, short, and diminishing to me as a patient. She checked her Apple watch repeatedly instead of listening to my concerns (ya know, the service I'm paying for), when confronted with this; she was very rude and just wrote off my concerns. I submitted the documentation to be paired with another provider, the medical director flat out said "if you don't like working with her, go find another provider somewhere else". This was my first attempt at trying to get help with mental health and it has been more than discouraging, to say the least. I have never had this type of appointment and Calle Barnes had zero compassion for my circumstances. I hope this is not the case for others. read more

I recently made an appointment with Certus Psychiatry. When I found out the therapist I'd be seeing was Greg Tallent, I looked up his profile. He had no experience in mental health at all. So I called back to request someone else, and was told there was no one else there to see me. I looked over more profiles, and found one that sounded great, and that was in the Raleigh office. Her profile reflected a proper and experienced therapist and a good fit for me. I called back, but this time I spoke to a different woman. She was very nice, and assured me she understood that I wanted someone who was a better fit. So I said how about Ty'Kia Brown? She's in Raleigh. Is she available? She said yes, and the appointment date and time would stay the same. I felt hopeful. I arrived early, went up to the receptionist and said my name and who I was to see. She looked on her computer screen and said I was scheduled to see Greg Tallent. I said that it was changed, I spoke to Lisa - is she here? I had talked to Lisa and I was scheduled with Ty. ( there were three other receptionists there, and no one turned around. Void of any emotion, she said "You're scheduled to see Greg Tallent today and on the 28th you're scheduled to see Greg Tallent. I was not going to argue. Either it was a cruel trick or they're incredibly disorganized. And unfriendly. Not the place to go when you're looking for help. I smiled, turned around and walked out. read more

Greg is awesome. Anyone who has objected this place didn't do something right. This place is well structured and cares.

I moved to NC from another state and am trying to establish my mental health support system here in NC: a psychiatrist and a therapist. I have meds that have worked wonderfully for me for years. They aren't daily, they're a "take as needed". I don't want anything new at the moment, I just want to maintain status quo. And I did communicate that to Certus intake staff. I told them the name of my meds, I even provided the names and doses in the patient paperwork that I filled out completely prior to my appointment. Certus paired me with a Nurse Practitioner who MORALLY objects to my meds and would not refill prescriptions. WHY would they schedule me with this NP in the 1st place??!! The appointment was a waste of my time and money. And I'm positive they don't care one bit about that. This nurse's personal feelings towards my meds has adversely impacted my care. At no point in time did the Nurse suggest pairing me with another Practitioner who would be a better fit. No thought or care was given to me. When a PTSD & anxiety patient comes through the door as a new patient and you want to change up their meds, here's how you do that: keep them on their current meds, establish a relationship with that patient, THEN discuss changes you'd like to make while providing those options to the patient in writing complete with side effects and have a conversation with your patient about the options - be prepared to answer the question "why this med?" None of that happened at my 1st appointment. This Nurse Practitioner apparently has no understanding of how to work with patients with severe PTSD and anxiety. You DO NOT say "nice to meet you, I'm changing everything and it's either my way or the highway". I am without the care & meds I need because of a Nurse's personal feelings toward my medication. She caused me to have a massive anxiety attack which created unsafe conditions on my hour drive home. I had to pull off the highway 3 times. Oh, guess who was booking appointments well into 2022 when I walked in the door. A drug rep! That shouldn't be legal. You wanna push your drug reps drugs on me but not give me what's been working for me. Isn't that just wonderful? read more

I came to this place for ketamine treatment - a last resort for me, and there were red flags from the very start. I filled out all the forms for ketamine, and then was interrogated by one of the providers. My wife and I were almost about to walk out, defeated, when it finally clicked that i was there for ketamine. I was told that I would need a therapy session before I started, and I only had two in my time with them. I was kicked out of service for them because I was honest and said that was pricing and having suicidal ideations after my third treatment (out of twelve). My wife said that we should tell the provider. They then said that I needed a more intensive treatment because i had severe nausea and a hard come down after each trip. They did not take into account that even with the hard ending, the ketamine treatment was working. I was smiling genuinely for the first time in years. There was also a HIPAA violation in their portal inbox. I thought that by sending a message to my provider would only go to her, but she was the last to know as the message was spread through the entire office (quoted by the provider). Certus is great if you can handle ketamine without issues. If you take a while to reactivate back into reality, this is not the place. This place accepts insurance, which makes treatment possible. They do not care about their patients. The best they can do is give you a note off work for the day expecting you to be able to function days after reintigrating. Some people can, but listen to those who need more care instead of making them feel like something is wrong with them because how dare there be adverse reactions to a psychedelic. read more

I am writing this review because I am so grateful for the Certus staff. Aruna Hulme is one of the many providers at Certus that provides excellent patient care and progressive treatments. I became a patient in 2018 and my mental health was at the lowest. Aruna Hulme provided care for me that not only helped to heal my mind but also my spirit. I highly recommend anyone who is suffering from mental health challenges to come see how Certus Psychiatry provides remarkable care. I have been in the care of Aruna Hulmes, Amy Bilicki, Dr. Gisela Kohl, Beverly Everett and Lauren Boyette who is a therapist that is compassionate, knowledgeable and progressive. THANK YOU, ladies, and keep doing what you do because it does take a VILLAGE! read more