We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

Called and spoke with them about coming to see my house. Told me that they would be in the…read more"neighborhood" on Monday. Mine was one of three they were going to see. No call, no visit, no nada. WONDERFUL. They have joined the ranks of 90% of the contractors here in WNC. UPDATE: He showed up today, unannounced. I visited with him, went over what I wanted. He measured and left me with a bid. OKAY..

Todd and his crew did a fantastic job. He came out told us what we needed and what we didn't. His…read moreprice was great and when they got here they went right to work and didn't stop till job was done. I would highly recommend them for your gutter repair or replacement

If you want professionals who will show up promptly and get the job done, and do it well, these are…read moreyour guys! I cannot say enough about this company!

I spoke with the owner and asked him to repair only one exhaust boot on my roof that had a small…read moreleak. I also wanted an estimate to do the whole roof later in the summer. His guys came and they replaced all the boots on my roof when I told them to stop they ignored me. He sent me a huge bill for all of the work claiming that he was doing me a favor because he has the experience and knowledge and knows what needs to be done. That may be true but I wasn't prepared to pay a huge bill for problems I didn't have. He totally took advantage of the fact that I am a single woman. Make sure to read all of his reviews because this is not the only one star! He's creepy and dishonest and I'm sure he'll post a response that will say something completely different!

I hired Southern Classic Roofing in the aftermath of Hurricane Helene to address damage to my roof,…read morespecifically the front slope, as outlined in my insurance adjuster's scope of work. The insurance payout for this portion of the roof was approximately $4,000. During the initial consultation, I was presented with options, and the company strongly recommended replacing the entire roof, stating they only used architectural shingles. As a first-time homeowner dealing with significant roof damage, I may have had somewhat high expectations. I opted to proceed with replacing only the damaged section as per the insurance scope, which they agreed to do for $4,000 via text. I paid a 50% deposit, and a few weeks later, on December 11, 2024, a crew arrived to perform the work. Notably, none of the individuals I had previously interacted with were present. Shortly after the crew completed the work, and based on the assumption that the agreed-upon work was completed, I paid the remaining balance. In February 2025, a subsequent windstorm resulted in shingles being blown off again. A new insurance inspection revealed significant issues: only approximately one-quarter of the roof had been replaced, and 3-tab shingles, not the architectural shingles I had assumed, were used. The adjuster also indicated improper installation. I contacted Southern Classic Roofing via email, expressing my concerns regarding the discrepancy between the work done and the agreed-upon scope and price. I emphasized feeling misled and requested a refund. A representative from Southern Classic Roofing responded, disputing the claim of improper installation. They stated that the $4,000 was used to replace the smaller section due to the need to repair underlying wood structure, a detail that was never communicated to me prior. They again recommended replacing the entire roof. I requested an itemized invoice, which was never provided. After further communication and another inspection by a representative, they agreed to return and replace the missing shingles and apply additional adhesive to other loose shingles. Nearly a month has passed, and this work has not been completed. While I appreciate the initial promptness in addressing the hurricane damage, I am ultimately dissatisfied with the quality of communication and the execution of the work. The discrepancy between the agreed-upon scope, the actual work performed, the materials used, the premature payment of the remaining balance, and the lack of transparency regarding the wood repairs has led to significant frustration. As a first time home owner, I do understand there is a learning curve, but I feel a more open line of communication would have prevented a lot of the issues I have encountered. I am now in the process of hiring another roofing contractor to replace the entire roof. My primary complaint is the lack of clear and consistent communication. I feel I was not given the necessary information to make informed decisions. I would not recommend this company.

This is the company you wish all companies were like. Prompt, fair, courteous, honest, transparent,…read morequality work (roof maintenance and pressure washing). Colby and his team did a great job, delivering everything they said they would and more. Very happy with Southern Classic's work and will look for more ways to hire them.

Kenneth did a great job for me! He diagnosed a roof leak, repaired some loose panels on the roof…read moreand cleaned all gutters on my home. He is knowledgeable, dependable and fair with his pricing!

I was afraid we'd need major repairs or, worse, a whole new roof. Kenneth quickly found that our…read moreleak problem was minor and that he could fix it in short order. We have a very steep-pitched roof, but he roped up and looked like he used good safety precautions in his work. He also cleaned our gutters. I was so pleased that he did not try to get us to buy more than we needed. We will be pleased to use his services again in future.

Extremely pleased with the service from "that roof repair guy"…read more Got it done fast and so reasonable. Highly recommend!

We were selling our home. Learned through the home inspection some shingles had been blown off and…read moreothers were loose. Daniel was quick to reply and offered an extremely reasonable quote for the work to be done. As we had extra shingles in the attic. Others were going to take weeks to get out there. He offered to do the work in just a couple of days time. We wish him lots of success!

Usually within the first few interactions with a business or a contractor, one can tell whether…read morethey know what they are doing, or not. From the start, Chris, the owner was on top of it. He was very knowledgeable and took the time to explain each step of the Roof repair/replace process. Chris was also exceptionally knowledgeable about working with the insurance companies, and I believe it was mainly in part to him, knowing what to present, is the reason my insurance company covered my roof replace. I was sent a website link by Chris where I could pick out the color of my shingles before the install started. I loved this as I could see what different colors would look like with houses similar in color to my own. I chose "Pristine Green". Chris and his guys showed up on a Wednesday morning and they completed my 3600 sq. ft. roof by Thursday evening. They were fast, efficient, but also high quality. When I brought up a small issue or two, they were quick to address the issue well. I posted some pics of my finished roof - my neighbor who lives up the hill and looks down on my house also commented how gorgeous she thought the completed roof looked. I am extremely happy with the job done by Roof Guy WNC and I would absolutely recommend them to everyone looking to have roof work done in WNC.

These folks went far beyond expectations! Very pleasant and very experienced with dealing with…read moreInsurance Companies. I could not have had the same results if I tried to deal with those Insurance folks on my own. { which is what I wanted to do at first.} Glad I didn't!! Thank You Roof Guy LLC! We will never forget our great experience with you All !!!

I don't usually bother with writing reviews. I do often consult them, though…read more My roof has been vexatious for a long time, and I've gone through two different horrible experiences trying to get it fixed. Finally, the recent hailstorm finished it off completely. Dude comes walking up the street and solicits the roof. At this point, what do I have to lose? OK. So. I never met the adjuster and never spoke to the insurance company at all. Leonic handled everything professionally. All the neighbors are complaining abut the run-around from the insurance company, but not I. The good part is, and I've waited a while to be sure, is the job on the roof itself. They replaced the decking on a large part of the roof (not with plywood, but with one by as the original decking), fixed a large portion of eave, and made it all not leak. I heartily recommend them. Come and look at my roof and ask me personally if you are wondering. 1 Linden Ave 28801

My roof had a water leak and I needed help to fix it. Zach and his crew were great at communicating…read moreevery step of the process and did an excellent work. Thank you for your help.