Congratulations to Chad Richards for opening up another office. No reviews yet? Let me be the one to make sure Clayton is aware of who not to do business with.
State Farm robbed me blind for a year when I chose to be insured with them. In spite of having a car insurance rate that was significantly above the market rate, I held on. I figured I would get a lower rate soon. I figured the reputed great service would rescue me. Nope.
Try to get Chad Richards on the phone. If he actually takes your calls or returns your calls, then you're very lucky. He may have learned. During my time working with him, I never spoke with him on the phone. I couldn't even email him because State Farm really doesn't want you to be able to easily contact your agent. When I was ready to cancel, I still couldn't even get a phone call.
Outside of State Farm's insane rates, Chad's office personally robbed me. I canceled my insurance and changed to a different company. I was due a refund of unused premium. Rather than simply give me the refund, Chad's office kept it as an extra F U to me. This apparently is legal, but I should've been refunded the unused premium. Do it out of good faith. Do it because I shouldn't pay for services that weren't rendered.
Anyways, don't do business with this guy. read more