Excellent customer service. I ordered a bbq and they matched a lower price. Not all the items I…read morewanted were in stock. They notified me when item came back in stock a month later. Also shipping was very fast.

From the owner: We specialize in sales of Fire Pits, Fireplace Remote controls, Gas Grills including TEC Infrared…read moreand Big Green Egg charcoal, Wood Stoves, and much more. Spotix focuses on giving the best customer service for our customers in North Liberty, Coralville, Iowa City, and the Quad Cities area. We bring excellent experience to you when you either visit us online or come to our store. We look forward to be working with you in the near future.

Highly recommend. We had an excellent experience purchasing a Green Mountain Grill from The Grill…read moreWorks. We stopped in after a friend suggested them when our grill finally died. We knew we wanted a smoker-grill combo, and a lady walked us through two options, explaining the pros and cons so we could choose what met fit our needs. They put together the grill, completed the initial burn, included starter pellets for no extra cost, and offered 10% off accessories on the day of the purchase. Everyone we spoke with was friendly, knowledgeable, and never pushy. They even offer free classes that we plan on checking out.

Everyone was super nice and helpful. Tons of spice mixes, pellets, and tools. Definitely will be…read moreback to see whatever else we "need" for our grill!

Great staff at Sears in Burlington! Friendly and Knowledgeable! Will shop there again!read more

We just had the best customer service experience with Cody DeBoe at The Great Escape! What a…read morepleasure it was to work with him on our purchase!! He was professional, knowledgeable, kind, patient and so helpful with us while we went back and forth on our purchase trying to decide on what we really wanted, he helped us in every step of the way to make sure we got exactly what we would be happy with. The Great Escape is lucky to have Cody as an employee! Thanks again, Cody!

The delivery men Bill and Billy were excellent, hard working, extremely knowledgeable and even went…read moreabove and beyond to complete their profession. I highly recommend them for delivery

Excellent service and parts availability at reasonable prices. Great people to deal with.read more

Way, waaaaaaay over priced! Charges shipping & handling on orders on top of his price, so he's…read moreoverpriced compared to the competition. Try Scott's Equipment on Lynnwood Rd in Galesburg for products at close to half price. If Kaser's keeps these pricing practices up, he won't be in business too much longer.

Great equipment but very few seasonings and accessories. There support of Napolean equipment shows…read morethey care about quality it would be helpful for more accessories after the purchase.

Working with Fireplace and BBQ was a very nice experience. We had them custom-make a beautiful…read moreoutdoor fireplace screen door. The result was so much better than we hoped for! Chris was so professional and kept us posted during the entire process. Highly recommended!!!!!!