We had our roof replaced yesterday by siding unlimited and we could not be happier. The entire…read moreexperience from quote with Dayton, Sales Rep, to the crew that installed the roof and cleaned up our yard, and I mean they clean up. I got 4 quotes from different companies and Siding Unlimited won our business and I highly recommend them.

First project- bad communication from salesperson who was fired or quit. Work quality was decent…read morebut details like caulking gaps made me worried, but they said they would come back to fix and they did. Second project- Bay window ordered, said it would arrive on October 2nd to their warehouse. I had to call the day before install (October 13th) to find out what time they would arrive, and they didn't even receive the bay window yet and need to push the install. No call to tell me it was delayed! Install went well until I noticed the poor quality wood they used for the bay window frame (huge gouges in the wood) and crack in corner of the bay window. Salesperson was totally disengaged and did not follow up as I would expect. Absolutely horrible customer severs, only one person has the answers and they are not easy to get a hold of. Attempted to take the window screen off the garage window for winter I then noticed that the installer had caulked my window screen to the window frame. This was extremely alarming as this is very basic to do and to understand that caulk doesn't belong there. I asked to speak with the owners multiple times and finally called me in December and I had to explain everything to him and he didn't even have my file in front of him. I negotiated and they only would offer a discount if I signed an Non-disclosure agreement, very sketchy practice. This is how they maintain a good review/rating! This has been a extremely disappointing experience, especially as a returning customer who didn't' have best experience the first time. Lesson learned! I will not be reaching out to them for my future big money projects like the siding and roofing of my home and neither should you! They should hire more customer service people and skilled installers and stop spending their company money on the annoying TV adds. They do not care about you as the customer and this experience has proved it to me! Stay away from this horrible business! I wish I had!

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

After waiting for a "friend of a friend" to repair siding damaged from high winds, we found Gurgle…read moreBrothers. We called this morning, they came out same day for an estimate and was able to repair our house all in 1 day! They will be the first that we call before anyone else for our next project. Great service!

Honest. Great description of work that was needed. Met the lowest of two other estimates. Dan was…read moreexcellent to work with.

This team is solid. They called after I contacted them through HomeAdvisor. They came out to…read moreprovide a fair quote when compared with other bids. They scheduled the job and showed up on time. The installers were very professional with my wife as I was not home. They called me to let me know they had some recommendations on how they could run the gutters better than what was originally installed. As discussed this knowledge proved very beneficial as the final product provided a more efficient way of getting water away from the house. Thank you very much for a job well done.

Overall, excellent experience. There was a fairly substantial (3 week) delay in getting the work…read moreunderway, but this is not unheard of in the home /repair contractor business. Also, the dumpster that was needed to be dropped measured 8X 20 ----a good peice of info to have. The quote I received to do the work was fair--this is a smaller, and, in my experience, honest local company that is not out to gouge you. Once they were able to show up and do the work, they were fast, professional, courteous and efficient. A crew of 3 guys tore my rotten clay tile roof off, and replaced it with asphalt shingle in just 1 day----- on a 25 x 25 ft Greendale original home with a pyramid hip roof, plus a small adjacent, 10 X 8 ft utility room roof, plus a cleaned up the yard fairly decently as well, before leaving that day. (The dumpster remained till the following day though--but it was also removed quickly at jobs end) The company has been professional during every step of the process. The crew cleaned up fairly well, but there were a few things --some tile chips and debris here and there, 2 or 3 roofing nails left in the driveway, some tile and debris on the front porch overhang, and some scrapes on the siding where tile had scraped when it was pushed off the roof--(which were easily removed with mineral spirits) , and a piece of scaffold equipment still up on the roof near the chimney which was possibly left for inspection purposes. I can't complain though --considering the monumental mess with piles of debris this job created. Owner Keith sent a follow-up guy to clean up these things to my satisfaction and the guy made sure I was happy with everything was A-OK before he left. The cleaner that was used to remove the scrape marks worked like a charm--with no marks visible after. The house looks exactly as it did before the job began except now it has a new roof! This company prides itself on doing a good job and getting Angie's List rewards, it means a lot to them. I thought the price for the job was fair. Also, they provide a 10-year warranty on their work, and the shingles themselves have a 50-year warranty on them, in case there are unforeseen issues ahead. They deserve the solid reviews they get. I would hire them again. And may do so for an attic insulation job, which they also specialize in.

I received a call from Mark O'Neill after spending time talking with Adam at the 200th Milwaukee…read moreHome and Garden showy. I had not heard of Malarkey shingles, and prior to the home show had received eight estimates from roofing companies. I showed Adam the estimate that I received from the roofing company I was going to use. I pulled up files with the names of the other companies that's sent representatives to give me estimates. Adam felt strong that Mark would be able to beat the price. I made it clear what my budget was and it wouldn't include shingles, gutters, and replacement of any facia boards that needed to be replace replace replaced. I also emphasize. I do not want a hard self. Mark O'Neill called me the following evening Anne Wood only push an emphasize the malarkey brand. I had chosen Owen's Corning Duration. What I thought was rude and unprofessional was his attitude about other companies. He also mentioned that he contracts the work out. He delivers the materials, but usually is not on site for the job. He explained to me that his jobs are, 'Fillers' for a group he has worked with for ten plus years. If he has worked with this group of guys for ten years, why has his company only been incorporated since 1-2-2024. What was the name of previous company and why are reviews from 2024-25 only? If he speaks so highly of them, why contract? They have other jobs. I made it clear I want to work with a company that employs their crew. He did not respect my opinions. What happened to respecting the customer and allowing the customer to have an opinion?

I interviewed several roofing companies. I was impressed by Mark, who was detailed, and thorough in…read moreexplaining the process, and answering questions. You can really see a difference between him and other contractors, that he takes pride in his work, and company. Extremely trustworthy! He also is willing to go above and beyond! He even fixed a soffit for me! Everything start to finish only took one day, and completely cleaned up! His crew was amazing! We went with the Malarkey shingles!

Empire remolded my bathroom and hired an outside contractor who I believe was not licensed. He…read morecovered my window in the bathroom and took the ceiling out and empire charged me $800 to replace what their contractor removed. The caulk began to mold shortly after,and separating from the walls. 4 weeks ago the shower door that was improperly placed and installed backwards fell and shattered on me and my child. I reached out to Empire and have gotten nothing but horrible customer service and disrespect. They sent someone out to look over the situation and took pics. I had not heard anything for two weeks, so I reached out and spoke with Megan who was rude and stated that they would replace the shower and that I need to give them time. I explained to her that I would like a refund due to their negligence, I no longer trusted them to do anymore work in my home. She was very rude. A week past I heard nothing again, so I began to reach out for two weeks again nothing. Here we are a month later and after being lied to every day that the owner Melissa would contact me. This morning, she calls me very aggressively, rude, and very poor customer service telling me GET TO THE POINT and that she didn't have time for me hanging up in my face. I could not get a word in.I am now without a refund or shower repair. Would not recommend they are HORRIBLE! Follow up! This scam of a company offered to redo the shower system and I finally agreed in order to be done with this situation. Well...three months after the agreement, I have been ignored and nothing scheduled. Until last week, receiving an email from the BBB with a response from empire stating that they are done with the situation( and that the issue was resolved when no one has responded to me since December)?! No one has contacted me, and I have not been in contact with this company personally outside of emailing their attorney agreeing to have them correct their faulty work back in December( with no response).This owner also lied in her response to BBB stating that I was disrespectful, again not true. She is the one that ignored me for 4 weeks, ignoring my calls, knowing the severity of the situation, disrespecting me ultimately hanging up in my face, to finally making false statements about me (which is slander). At this point Its time obtain an attorney and also let social media do what it does. There is no way that I will not advocate for myself and allow a disrespectful scam of a business (The owner) lie on me and rob me of 11,000$ with no consequence. Be careful who you do business with. The owner of this company is racist, disrespectful, and money hungry, that hired an unlicensed worker to destroy my shower system.This could have all been so simply resolved but I do not accept disrespect and discrimination especially when I paid for a service.

They showed up when they said they would, did the job exactly as i requested and cleaned up so that…read moreyou'd never know they were there. So pleased with my installation!