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Empire Home Remodeling

3.0 (10 reviews)
Open • 8:00 am - 8:00 pm

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Services - Empire Home Remodeling

Siding installation

Siding repair

Siding replacement

Empire Home Remodeling Photos

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more bad caulking.

If I could give negative stars I would. Run away, do not hire this company. We hired them for a bath project. Ended up with the wrong specs, the plumber Jesus who performed the install was on his phone for most of the job talking to his friend about a lot of personal business/women. He left a few times to go to Home Depot. I check in at the beginning and a couple hours in just to see if there was anything I needed to approve to be aware of, he said no. Come toward the end after he brought in the tub it's the incorrect size. Says he can't help, front office says they can't help, Sales rep didn't even have it listed in our contract (any size at all). The caulk lines were not smoothed, the screws on the overflow are not plated so they are completed rusted out (and the "plumber" stripped them on install), whatever gasket he used behind the overflow was off center and so we had water leaking in our basement with every shower. Scratched the ceiling installing the panels, when wrapping the corner it does not meet the wall. Personally would have liked to have double checked the height of where the shower curtain rod was going to be installed, but honestly just goes into the pile of a junky job. I called several times to follow up with someone to see what could be done, owner would not fix the tub because they would be upside down on the job, didn't even offer to fix the caulking. Worst contractor/company we have ever had experience working with. $9000 for garbage work that needs to be redone. Unresponsive, unaccountable, unprofessional. Run away.

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5 months ago

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4 months ago

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3 months ago

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6 months ago

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5 months ago

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9 months ago

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4 months ago

Empire remodeled a bathroom recently. a few weeks later the shelves cinstalled were loose.

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9 months ago

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3 years ago

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2 years ago

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Guardian Home Improvements

Guardian Home Improvements

2.5
(26 reviews)

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

Infinity Exteriors

Infinity Exteriors

3.0
(46 reviews)

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

Would not use again. Did not deliver promised results without a phone calls and watching every…read moredetail or short cuts would have been taken. Also, poor follow up service.

A Custom To

A Custom To

5.0
(3 reviews)

This team is solid. They called after I contacted them through HomeAdvisor. They came out to…read moreprovide a fair quote when compared with other bids. They scheduled the job and showed up on time. The installers were very professional with my wife as I was not home. They called me to let me know they had some recommendations on how they could run the gutters better than what was originally installed. As discussed this knowledge proved very beneficial as the final product provided a more efficient way of getting water away from the house. Thank you very much for a job well done.

Overall, excellent experience. There was a fairly substantial (3 week) delay in getting the work…read moreunderway, but this is not unheard of in the home /repair contractor business. Also, the dumpster that was needed to be dropped measured 8X 20 ----a good peice of info to have. The quote I received to do the work was fair--this is a smaller, and, in my experience, honest local company that is not out to gouge you. Once they were able to show up and do the work, they were fast, professional, courteous and efficient. A crew of 3 guys tore my rotten clay tile roof off, and replaced it with asphalt shingle in just 1 day----- on a 25 x 25 ft Greendale original home with a pyramid hip roof, plus a small adjacent, 10 X 8 ft utility room roof, plus a cleaned up the yard fairly decently as well, before leaving that day. (The dumpster remained till the following day though--but it was also removed quickly at jobs end) The company has been professional during every step of the process. The crew cleaned up fairly well, but there were a few things --some tile chips and debris here and there, 2 or 3 roofing nails left in the driveway, some tile and debris on the front porch overhang, and some scrapes on the siding where tile had scraped when it was pushed off the roof--(which were easily removed with mineral spirits) , and a piece of scaffold equipment still up on the roof near the chimney which was possibly left for inspection purposes. I can't complain though --considering the monumental mess with piles of debris this job created. Owner Keith sent a follow-up guy to clean up these things to my satisfaction and the guy made sure I was happy with everything was A-OK before he left. The cleaner that was used to remove the scrape marks worked like a charm--with no marks visible after. The house looks exactly as it did before the job began except now it has a new roof! This company prides itself on doing a good job and getting Angie's List rewards, it means a lot to them. I thought the price for the job was fair. Also, they provide a 10-year warranty on their work, and the shingles themselves have a 50-year warranty on them, in case there are unforeseen issues ahead. They deserve the solid reviews they get. I would hire them again. And may do so for an attic insulation job, which they also specialize in.

Immortal Exteriors

Immortal Exteriors

4.0
(4 reviews)

I received a call from Mark O'Neill after spending time talking with Adam at the 200th Milwaukee…read moreHome and Garden showy. I had not heard of Malarkey shingles, and prior to the home show had received eight estimates from roofing companies. I showed Adam the estimate that I received from the roofing company I was going to use. I pulled up files with the names of the other companies that's sent representatives to give me estimates. Adam felt strong that Mark would be able to beat the price. I made it clear what my budget was and it wouldn't include shingles, gutters, and replacement of any facia boards that needed to be replace replace replaced. I also emphasize. I do not want a hard self. Mark O'Neill called me the following evening Anne Wood only push an emphasize the malarkey brand. I had chosen Owen's Corning Duration. What I thought was rude and unprofessional was his attitude about other companies. He also mentioned that he contracts the work out. He delivers the materials, but usually is not on site for the job. He explained to me that his jobs are, 'Fillers' for a group he has worked with for ten plus years. If he has worked with this group of guys for ten years, why has his company only been incorporated since 1-2-2024. What was the name of previous company and why are reviews from 2024-25 only? If he speaks so highly of them, why contract? They have other jobs. I made it clear I want to work with a company that employs their crew. He did not respect my opinions. What happened to respecting the customer and allowing the customer to have an opinion?

I interviewed several roofing companies. I was impressed by Mark, who was detailed, and thorough in…read moreexplaining the process, and answering questions. You can really see a difference between him and other contractors, that he takes pride in his work, and company. Extremely trustworthy! He also is willing to go above and beyond! He even fixed a soffit for me! Everything start to finish only took one day, and completely cleaned up! His crew was amazing! We went with the Malarkey shingles!

Empire Home Remodeling - contractors - Updated July 2026

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