Had some bad work done in Maryland right before I moved here. Crankshaft installed incorrectly and…read morethe car was undriveable back to Maryland for original mechanics to fix it. The manager of that store was extremely picky with who he had fix their botched job because the warranty would still be back on his shop. After a lot of asking around, he found Automotive Repairwerks and I'm glad he did. The car was fixed correctly the first time and drives smooth as can be. I've been back to them with every issue my wife or I have with our cars. They always diagnose it right the first time, explain everything thoroughly, have it done when they say they'll have it done and charge a fair price. My wife recently had a situation with Subaru where they "fixed" something that turned out to not be the issue and the guys at Automotive Repairwerks handled it in one day. Be prepared... there's usually a two week wait to get your car services which is evidence that they are in high demand and for good reason.

Ripoff. NOT for prius. They did NOT know how to service…read moreprius and charged me 145$ for something that took 2 minutes (replacing a fuse I already know was missing) and were trying to tell me that it's my Hybrid battery that's the issue and that is the ONLY CODE they were pulling up. Thank goodness I had already gone for a FREE code reading at Toyota and knew it was not that. Gave them the paperwork from Toyota and they put in the missing fuse (I should have done it there. They are way better with Prius and don't charge you for doing NOTHING) They charged me 10$ for the fuse that costs .50 Cents and acted like it took them an hour when I gave them the paperwork for the issue that they couldn't find!! A friend recommended this place bc she's taken her prius. I will be telling her and my fellow prius driving friends (I know a lot of us) not to trust this place. rip off Thievery. -Auraum

I met Mr. Roland maybe six years ago before I purchased a truck from a dealership near his shop. I…read morewanted to have the truck checked out before I purchased it, and the auto dealer recommended Roland. I thought maybe that was a conflict of interest and wanted to take it to my own mechanic. My mechanic was backed up and couldn't get away, so I reluctantly took the truck to Mr. Roland, and I was beyond satisfied with his expertise, service, and kindness. He drove the truck and turned the steering wheel a few times while driving straight and explained why he did that. He turned down the radio to listen for any noises that may have been out of the ordinary. He did a few quick stop-and-go checks to check the brakes. He did a hands-on examination and told me that I would eventually need to have a tiny hole in the muffler repaired at some point, but it wasn't major and recommended a shop. He told me the tailgate latch was tricky to open, but showed me how to open it without problems. And he also guaranteed me that he could beat any price in town. With that being said, a year later, my GMC Terrain started stalling and shutting off whenever I would come to a complete stop, which was kind of scary. I took it to Firestone, and they placed it on a machine to diagnose it and quoted $700+ to fix the issue. I then remembered Mr. Roland and went to see him. He called one of his technicians out, and while the car was running, he asked the technician what he thought was wrong? The technician put his ear to my car to listen to it and told Mr. Roland the exact same thing that Firestone had said. That was very impressive considering they did not have to put my car on a machine to diagnose it. Mr. Roland, not knowing what Firestone had quoted me, said it would cost me about $300+ to repair it. They were kind of busy that morning, but he managed to squeeze me in. I went next door to Cracker Barrel for breakfast, made some business calls, played a few games on my phone, and did a little shopping to pass time. Within two hours, my car was ready. I've been back a few times to have my vehicles inspected and/ or repaired. In fact, it's been a while, and I need to have my GMC checked out again, so I'll be calling Mr. Roland.

Roland has been my family's main "vehicle whisperer" for many years and I recommend him to any…read morefriends, or just acquaintances, who need a trustworthy, honest place to go for repair.

GRATEFUL for DIAMONDBACK returning to FULL OPERATION's after Hurricane Helene WASHED this business…read moreAway!! From the owner to mechanics, these guys are top shelf ! They HAVE the Knowledge and Experience to handle ANYTHING! They've installed a lift kit with Follow-up !! While I've been there, I've witnessed "drive-in" advice or assistance given to those experiencing an immediate car problem! They Stay very Busy AND APPOINTMENTS are REQD. Highly recommend! Joe is the manager CALL THEM!

These guys are the absolute best for Jeeps. I'm writing this review a little late but they deserve…read moreit! I had major trouble with my Jeep from a previous shop and these guys used their warranty (minus labor) to fix my issue and fix it right. I go here for my Jeep needs, even tires! These guys know their Jeeps as they should. Excellent work here and I couldn't be happier with customer service and workmanship!

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

I really appreciate that the guys got the job done ahead of the anticipated repair schedule, for a…read morereasonable price, and everything was better that expected.

I have never reviewed anything before in my life- but Sam's is a business truly deserving of 5…read morestars. Being a naive teenage girl, I refilled my moped with diesel instead of high octane gas and stalled out by Sam's before I could even leave Broadway. Bordering on the point of hysteria, I parked my scooter behind Sam's shop and left for the night. When I returned the next day and started to tell them what happened, the mechanics identified the problem before I even finished. Sam and team fixed my scooter in under an hour at a more than fair price. I will be recommending Sam and his amazing staff to all my friends.

Had my check engine light come on. Drove here as it was close by to me. Visiting from Texas, and…read morethey were so helpful. Got my truck checked out right away. Fixed it up right away for me and got me back on the road in no time. The gentlemen were super knowledgeable and helpful. Would recommend this business to anyone needing auto. Help!

Very reasonably priced inspection services and very courteous employees, too. Will definitely be…read moreback in the future.

I was passing through this small town when my Jeep Wrangler's sway bar link broke after hitting a…read morepothole. Of course, it happened on a Thursday night when everything was closed, and I was seriously worried about getting back on the road in time. First thing Friday, I drove up to Empire Automotive, explained what happened, and they jumped right on it. The mechanic checked it out, explained the issue clearly, got the parts quickly, and had me back on the road in no time. It's rare to find a shop this responsive, especially last-minute, and with such great service. If you need any mechanical work done--whether you're local or just passing through--I couldn't recommend Empire Automotive more.

I contacted John about getting an oil change and doing an inspection since I'd had my Cooper…read moreCountryman a year. Since they are a BMW qualified service center I asked if they could do my Mini. I had the rear break pads replaced and they took care of a bad motor mount. I'm pleased with their work and would recommend Empire Automotive for your late model (2017-on) Mini.

Great folks, prices and location for Swannanoa ! Had several post Hurricane Helene repairs made.read more

Highly recommend Rob and his team for professional and honest auto service!  2nd visit with a late…read moremodel Lexus and was diagnosed and fixed fairly and quickly.  They are expanding soon which is a testament to the quality service they've provided for years.  Give them an opportunity!